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Commonwealth Motors

(637 reviews)

Reviews

(637 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It was a pleasant experience, the salesman, Steve...

It was a pleasant experience, the salesman, Steve Federico was honest and a pleasure to work with not pushy. He couldn't have offered more service than I got.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Steve; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Very friendly, Adam answered all of my questions...

Very friendly, Adam answered all of my questions patiently. The service was done within a very reasonable time, and they provided a comfortable waiting room. Overall good experience and I highly recommend this dealership and auto service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review, Janet! It is great to know that Adam was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

I had an awesome experience with commonwealth Chevy and...

I had an awesome experience with commonwealth Chevy and richie Jim and Jamie they where great. All three of them helped me tremendously they worked my deal for 2 weeks and got me in my used Chevy for a price I could afford and did so while having to fight with the bank where I was a first time buyer and had no credit and they didn't stop till they got me approved I highly recommend commonwealth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

What an enjoyable review to read! It is reassuring to know that our team at Commonwealth Chevrolet provided you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Great place to shop, family owned, many vehicles to...

Great place to shop, family owned, many vehicles to choose from. they make feel like a valued customer no matter how big the sale. couple of things that didnt go my way at first, however with great customer care they took care of issues that most places wouldnt have. Nice to know there are companies that still value their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When i arrived to the dealership early, all sales...

When i arrived to the dealership early, all sales assocaties where leaving for a meeting but Jim Kawalik stopped and took the time to help me with all my questions. Jim was very informative on the test ride and explained all the options very carefully. I truly understood what i was getting for my money. No pressure. He was customer friendly and worked with me to get the truck of my choice. I also worked with James Dimare, the business manger. He was very helpful and made it a very smooth transaction. I would highly recommend this dealership and sales assocates to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked with Victor Jimez and he was friendly and knew...

I worked with Victor Jimez and he was friendly and knew alot about cars! He was hardworking and helped me and my family get the right car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service, no sales pressure. Very friendly...

Excellent service, no sales pressure. Very friendly staff, great customer service. All employees I delt with were helpful and informative; found a great interest rate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

An absolute pleasure to do business with! I am going to...

An absolute pleasure to do business with! I am going to wholeheartedly recommend Kevin and Chevy of Lawrence to everyone! I couldn't be more pleased with my purchase!! Thanks again for everything!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kevin Peterson was a great salesperson to deal with. He...

Kevin Peterson was a great salesperson to deal with. He helped my wife and I through every step of the buying process. I will recommend him to any friend that is going to buy a car. My family loves my new traverse!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jennifer Reccommended this dealer to me, usually feel...

Jennifer Reccommended this dealer to me, usually feel very uncomfortable around salesman at auto dealerships, But Jen and Kevin made me feel very relaxed and there was no rush to buy anything went on 4 test drives and Kevin didnt hurry my decision made me feel like he wanted me to be happy with what I chose and not like i was just another sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.