Reviews
They took my car in right away and diagnosed the problem
They took my car in right away and diagnosed the problem and fixed it. Very happy
They took my car in right away and diagnosed the problem
They took my car in right away and diagnosed the problem and fixed it. Very happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Courtesy Mitsubishi service team are always very
Courtesy Mitsubishi service team are always very professional, courteous, knowledgeable and friendly at every visit
Courtesy Mitsubishi service team are always very
Courtesy Mitsubishi service team are always very professional, courteous, knowledgeable and friendly at every visit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Job completed with an excellent attitude.
Job completed with an excellent attitude. Friendly Personality. Dan, had went the extra mile after I came in on Wednesday when I forgot that my appointment was on Tuesday. He managed to squeeze me in spite of having a busy day.
Job completed with an excellent attitude.
Job completed with an excellent attitude. Friendly Personality. Dan, had went the extra mile after I came in on Wednesday when I forgot that my appointment was on Tuesday. He managed to squeeze me in spite of having a busy day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Great people friendly they will help u find what u need
Great people friendly they will help u find what u need they will work with u to help
Great people friendly they will help u find what u need
Great people friendly they will help u find what u need they will work with u to help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Courtesy Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!
This was the first time for me coming into Courtesy
This was the first time for me coming into Courtesy Mitsubishi. I felt the service was exceptional, and I will certainly be back for repeat business.
This was the first time for me coming into Courtesy
This was the first time for me coming into Courtesy Mitsubishi. I felt the service was exceptional, and I will certainly be back for repeat business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Car is a lemon.
Car is a lemon. Overheated less than 24hrs after purchase with lights on the dashboard.. 5 days into July still having the same issue
Car is a lemon.
Car is a lemon. Overheated less than 24hrs after purchase with lights on the dashboard.. 5 days into July still having the same issue
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Very personable.
Very personable. They answer all of your questions if they don't have an answer they will find it out. I've had my car for about 5 years and only done business with them I would highly recommend
Very personable.
Very personable. They answer all of your questions if they don't have an answer they will find it out. I've had my car for about 5 years and only done business with them I would highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Courtesy Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!
I first bought a used vehicle from the dealer in November
I first bought a used vehicle from the dealer in November with a service contract. Upon my first visit for an oil change and tire rotation with an 8 am appointment I waited over 2 hours because they did not have the parts in stock and had to order an oil filter and the oil. Upon completion of service I was heading home and got on the on ramp to 95 which is right next to the dealer and my front tire fell off the vehicle. I called them right away and they did send someone to assist. The next appointment that needed a tire rotation again approx 3 months after purchasing the truck they informed me that they could not rotate my tires due to swollen lug nuts which were probably the 6 that rolled down Rte 95 from them not tightening and would not replace them even though I had recently bought the vehicle. More recently my check engine light came on and the vehicle needed a full transmission replacement so I made an appointment and dropped the vehicle off. The gave me a loaner which I was grateful for that had a consistent tire leak that needed to be filled every 3 days. They had my truck for just under 2 weeks. They called me up and I picked up the vehicle and made it about 10 miles before the check engine light came on. When I arrived at home I plugged the truck in and it was again a transmission code. I proceeded to look under the vehicle which had a significant leak coming from the transmission. I called them up and brought the truck back the same day and received the same car with the same tire leak. They had my truck for another week and called stating it was ready. Again picked up the truck and made it approximately 10 miles and the light came on again. Got the vehicle home same code and transmission was still leaking fluid. Brought the truck back and is still currently at courtesy Mitsubishi.
I first bought a used vehicle from the dealer in November
I first bought a used vehicle from the dealer in November with a service contract. Upon my first visit for an oil change and tire rotation with an 8 am appointment I waited over 2 hours because they did not have the parts in stock and had to order an oil filter and the oil. Upon completion of service I was heading home and got on the on ramp to 95 which is right next to the dealer and my front tire fell off the vehicle. I called them right away and they did send someone to assist. The next appointment that needed a tire rotation again approx 3 months after purchasing the truck they informed me that they could not rotate my tires due to swollen lug nuts which were probably the 6 that rolled down Rte 95 from them not tightening and would not replace them even though I had recently bought the vehicle. More recently my check engine light came on and the vehicle needed a full transmission replacement so I made an appointment and dropped the vehicle off. The gave me a loaner which I was grateful for that had a consistent tire leak that needed to be filled every 3 days. They had my truck for just under 2 weeks. They called me up and I picked up the vehicle and made it about 10 miles before the check engine light came on. When I arrived at home I plugged the truck in and it was again a transmission code. I proceeded to look under the vehicle which had a significant leak coming from the transmission. I called them up and brought the truck back the same day and received the same car with the same tire leak. They had my truck for another week and called stating it was ready. Again picked up the truck and made it approximately 10 miles and the light came on again. Got the vehicle home same code and transmission was still leaking fluid. Brought the truck back and is still currently at courtesy Mitsubishi.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service as usual!
Great service as usual! Never a worry when coming to have oil change foe. Fast and easy
Great service as usual!
Great service as usual! Never a worry when coming to have oil change foe. Fast and easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Courtesy Mitsubishi!
We bought the car on a Thursday and it took over a week
We bought the car on a Thursday and it took over a week to pick up. Salesman kept telling my husband there was a problem. With paperwork or they were waiting for car. My husband pick up the car and now the check engine light is on
We bought the car on a Thursday and it took over a week
We bought the car on a Thursday and it took over a week to pick up. Salesman kept telling my husband there was a problem. With paperwork or they were waiting for car. My husband pick up the car and now the check engine light is on
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.