GULF BEACH AUTO INC

My son, a hard working student and enlisted army E-4, purchased a 2017 Honda Accord back in March 2022. He has since had to have his car towed to a local Honda dealership in attempt to repair or correct an engine issue 4 times, and tonight is being towed for the 5th time; it is May 2022. We have tried to work with the dealership on these issues, only to be told it was not their problem. We have since learned the car was in an accident and declared a total loss in New Jersey, sold at Salvage, the dealership applied for a rebuilt title and never disclosed the “TOTAL LOSS” at time of purchase. JAG is now involved. Do not trust this dealership!

Bought a car, eventually I got a recall notice from manufacturer. Went to the dealer for repair- since car was considered rebuilt- the Car company will not repair a manufacturer defect!!! 2 days after purchase... every dash light flickers on and off. Airbag light is constantly on. Driving the car from Gulf beach auto is stressful and i can't sell it or anything to trade in for a warranty and peice of mind. Don't buy a car from this dealership.

Poor experience. Dealer raised the price $1300+ just before signing, said it was tax + title transfer + $450 fees (never mentioned before, even though I said my absolute cap was $8000). This price increase was accompanied by a reveal that the car is rebuilt and was totally smashed up. The price increase put the car’s cost alongside other dealers who didn’t sell rebuilt cars. It was very unexpected to find out the price increase and the fact that it was rebuilt. The dealer repeatedly wouldn’t get the Carfax for us, I had to ask him 3 times and finally when he said he would get it, he only showed us pictures of the crash (not in a Carfax report, just the pictures). At that time I started to get nervous that Gulf Coast Auto was a sketchy and unethical dealership. I asked if we could drop $200 off the fee because it was unexpected but he laughed and said he wouldn’t budge. I’ve never been to a dealer that wouldn’t negotiate, even with a $1300 random increase and an unexpected crash. When I realized he wasn’t even willing to move $50 on the cost of the car off of the fee, I realized that it must not have been an ethical establishment. There’s no way a genuine car dealer would refuse to drop $50 to stop a sale. If he would’ve said “I understand your shock, I thought you knew all the cars on the lot have been in accidents. Also, I did not tell you about the dealer fee. Why don’t we knock $50 off?” I would’ve felt more comfortable and without question would’ve bought the car with cash. He didn’t even want to talk and tried a bunch of sketchy sleazy sales techniques like asking my wife if I could afford the car when I was seeing if there was some way it could be reduced because that wasn’t what we could afford or expect. I came in expecting the best experience but left realizing that if someone won’t budge $50, there’s something bigger going on. Would not recommend, it seems like they care less about customer satisfaction and more about making an extra $50.

Overall satisfied with the services. They were polite. The prices were reasonable. I enjoyed their services. Nice cars as well, from new to old cars.

I felt very appreciated. Scott answered all my questions. Great job all around. I will recommend this dealership to my friends. I will be back for my next vehicle here. Scott wasn't pushy. He was very knowledgeable.

TJ was very helpful during the buying process. The dealership has great deals and were able to work with me during my first car purchase! I would recommend this place to my friends over and over again.

Thought we were getting a great deal on a vehicle with low miles and good safety features/resale value, but the vehicle had previously been totaled and was worth 25% of what we paid, not to mention structural damage which threw its safety ratings out the window. We asked if it had any accidents and the salesman didnt know, it wasnt until we were deep into negotiations that the accident was mentioned, and they played it off calling it a small fender bender. Every vehicle that this place sells is rebuilt or salvage title vehicles. They get them for cheap and do the repairs themselves to get max profit. The sale of our vehicle should not have been approved by any bank, but USAA is one of the few banks that allow ( or just dont check) the sale of salvage title vehicles. The dealer themselves coerced us into USAA because of this. We could have done more research to prevent this, but at this point I don't want anyone else to get jipped by these guys! It seems like a good deal at first but the vehicle may not be in as good of condition as the carfax says!

TJ got me a great deal on a 2015 focus. Best place to find helpful people who will get you a great car with low mile

Drove over 3 hours to get here..was not disappointed at all...they had what I was looking for at a very good price...service was great...every thing went smooth! Highly recommend this business !

Nice truck. Retitled vehecal after totaled by insurance company, repairs were good. My bank and insurance company would not cover this truck but dealer was up front about this truck's history.