Reviews
Brian was very informative about the Honda EV that I was
Brian was very informative about the Honda EV that I was looking to purchase. He was patient with all my questions, and worked really hard to get me the best deal on my new car. Thanks Brian!
Brian was very informative about the Honda EV that I was
Brian was very informative about the Honda EV that I was looking to purchase. He was patient with all my questions, and worked really hard to get me the best deal on my new car. Thanks Brian!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We’re thrilled to hear that you found our team at Dick's Hillsboro Honda helpful and informative, especially regarding the Honda EV. We appreciate your kind words about Brian's dedication and patience. Enjoy your new car, and we look forward to assisting you again in the future! Dick’s Hillsboro Honda
Diana provided excellent service when we were buying our
Diana provided excellent service when we were buying our new CRV Hybrid. She is very personable and knowledgeable. She promised to find the exact vehicle we were looking for and found it much sooner than we expected. She always answered all of our questions very thoroughly. My wife loved her personality and had a fantastic time visiting with her. Buying a new car is a joy when you have a salesperson like Diana to deal with. Chad and Agnes
Diana provided excellent service when we were buying our
Diana provided excellent service when we were buying our new CRV Hybrid. She is very personable and knowledgeable. She promised to find the exact vehicle we were looking for and found it much sooner than we expected. She always answered all of our questions very thoroughly. My wife loved her personality and had a fantastic time visiting with her. Buying a new car is a joy when you have a salesperson like Diana to deal with. Chad and Agnes
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Chad, for your wonderful review! We're thrilled to hear that Diana provided you and Agnes with excellent service during your purchase of the new CRV Hybrid. It's great to know she was able to find the exact vehicle you were looking for and that you both enjoyed the experience. We appreciate your kind words and look forward to assisting you again at Dick's Hillsboro Honda! Enjoy your new car! Dick’s Hillsboro Honda
really good customer service, i got help right away from
really good customer service, i got help right away from dominic ponce and jesus, they helped me get my first dealership car, very kind and explained everything really well.
really good customer service, i got help right away from
really good customer service, i got help right away from dominic ponce and jesus, they helped me get my first dealership car, very kind and explained everything really well.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Jesus! We're thrilled to hear that you received excellent customer service from Dominic and Jesus at Dick's Hillsboro Honda. Congratulations on getting your first dealership car! We appreciate your kind words and hope to see you again soon. Enjoy your new ride! Dick’s Hillsboro Honda
Alex and James once again pulled through on their words.
Alex and James once again pulled through on their words. I brought my car in for an oil change and check on the brakes. They found out that the rotors needed to be replaced. Long story short, they covered it free of charge. All of it. Brakes ands rotors, free! I bought my second hand from Dick’s about three months ago so I thought it’ll be fair to ask for a discount and after speaking with Alex, he reassured me that a discount is very possible. Then the sales manager, James got involved because they all remembered me, which was really cool of them. James then spoke with the top dog, Wayne who then decided to make the whole thing free! What?! Who does that nowadays?! Dick’s does. Everyone from sales to service center and management, just top notch service. Service center was short handed but they didn’t make any promises they couldn’t keep. We set a date and everyone pulled through. I’m coming back for my next car. I keep my word also. Wink wink.
Alex and James once again pulled through on their words.
Alex and James once again pulled through on their words. I brought my car in for an oil change and check on the brakes. They found out that the rotors needed to be replaced. Long story short, they covered it free of charge. All of it. Brakes ands rotors, free! I bought my second hand from Dick’s about three months ago so I thought it’ll be fair to ask for a discount and after speaking with Alex, he reassured me that a discount is very possible. Then the sales manager, James got involved because they all remembered me, which was really cool of them. James then spoke with the top dog, Wayne who then decided to make the whole thing free! What?! Who does that nowadays?! Dick’s does. Everyone from sales to service center and management, just top notch service. Service center was short handed but they didn’t make any promises they couldn’t keep. We set a date and everyone pulled through. I’m coming back for my next car. I keep my word also. Wink wink.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We truly appreciate your kind words about Alex, James, and the entire team at Dick's Hillsboro Honda. We’re thrilled to hear that you had such a positive experience with your oil change and brake service. It's great to know that we could assist you in making the necessary repairs at no cost. Your loyalty means a lot to us, and we look forward to welcoming you back for your next car. Don’t hesitate to reach out if you need anything in the future! Dick’s Hillsboro Honda
They were friendly enough throughout the test drive.
They were friendly enough throughout the test drive. But just be aware that each vehicle is coated w/ a paint protectant upon arrival that you will be charged an additional $1295 for no matter what. They will not remove this fee and do not budge on pricing. Additionally, Ashley was very pushy about adding warranty’s even when I declined and only stopped after I told her she was making me not want to purchase this vehicle.
They were friendly enough throughout the test drive.
They were friendly enough throughout the test drive. But just be aware that each vehicle is coated w/ a paint protectant upon arrival that you will be charged an additional $1295 for no matter what. They will not remove this fee and do not budge on pricing. Additionally, Ashley was very pushy about adding warranty’s even when I declined and only stopped after I told her she was making me not want to purchase this vehicle.
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We appreciate your feedback regarding the paint protectant fee and the sales approach during your visit. At Dick's Hillsboro Honda, we strive to be transparent and accommodating with our customers. If you have further concerns or would like to discuss your experience in detail, please feel free to reach out to us directly. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience in the future. Dick’s Hillsboro Honda
I want to thank Alex and Wayne for assisting my wife and
I want to thank Alex and Wayne for assisting my wife and I choose and purchase our “new” 2017 KIA Niro on 11/18-24. We’re very happy!
I want to thank Alex and Wayne for assisting my wife and
I want to thank Alex and Wayne for assisting my wife and I choose and purchase our “new” 2017 KIA Niro on 11/18-24. We’re very happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review! We truly appreciate you taking the time to acknowledge Alex and Wayne for their assistance in helping you and your wife purchase your new 2017 KIA Niro. It’s fantastic to hear that you’re very happy with your purchase! We hope to see you again at Dick's Hillsboro Honda for any future needs. Enjoy your driving experience! Dick’s Hillsboro Honda
They are probably good if they don’t have to send you a
They are probably good if they don’t have to send you a check . I’ve been waiting a month and have been told it’s in the mail for two weeks. My trade in is on the lot so i should have my check . Would not recommend this dealer unless you finance everything and don't have to wait for them to give you the money they agreed to give you .
They are probably good if they don’t have to send you a
They are probably good if they don’t have to send you a check . I’ve been waiting a month and have been told it’s in the mail for two weeks. My trade in is on the lot so i should have my check . Would not recommend this dealer unless you finance everything and don't have to wait for them to give you the money they agreed to give you .
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.
Bought an accord today and the process was very
Bought an accord today and the process was very enjoyable. Ola was very friendly and made it very easy.
Bought an accord today and the process was very
Bought an accord today and the process was very enjoyable. Ola was very friendly and made it very easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable experience purchasing your Accord with us at Dick's Hillsboro Honda. Ola appreciates your kind words and is glad to have assisted you. We look forward to seeing you again in the future! Enjoy your new vehicle! Dick’s Hillsboro Honda
Incredibly disappointing experience buying a car here.
Incredibly disappointing experience buying a car here. I would NEVER recommend this dealership to anyone after the way I have been treated. On June 21st, the sales manager Brandon assured us we would be taken care of, no later than Monday morning (June 24th)-via voice mail. I've made several phone calls / emails / left messages with other salesmen, just trying to reach him. Not one time has he responded. When you have to mess with someone's loan over YOUR tax mistake the least you can do is pick up a phone to give me an update. When it came to getting my licensing and registration Kari was extremely rude and insulting when I asked for my refunds. i also paid $700 for the cargo mat set and the half the set is missing from the car.
Incredibly disappointing experience buying a car here.
Incredibly disappointing experience buying a car here. I would NEVER recommend this dealership to anyone after the way I have been treated. On June 21st, the sales manager Brandon assured us we would be taken care of, no later than Monday morning (June 24th)-via voice mail. I've made several phone calls / emails / left messages with other salesmen, just trying to reach him. Not one time has he responded. When you have to mess with someone's loan over YOUR tax mistake the least you can do is pick up a phone to give me an update. When it came to getting my licensing and registration Kari was extremely rude and insulting when I asked for my refunds. i also paid $700 for the cargo mat set and the half the set is missing from the car.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us. We're disappointed to hear about the challenges you faced regarding your car purchase at Dick's Hillsboro Honda. Your feedback is valuable to us, and we will address the issues raised regarding communication and customer service. Our team will look into this and we hope to be in touch shortly so we can work towards resolving these matters. We appreciate you bringing this to our attention. Dick’s Hillsboro Honda
tell alex i said "the ball is in your court, big dawg.
tell alex i said "the ball is in your court, big dawg." he will know what i mean :)
tell alex i said "the ball is in your court, big dawg.
tell alex i said "the ball is in your court, big dawg." he will know what i mean :)
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Brad Schroeder, General Manager, bschroeder@dicksautogroup.com