Reviews
Write a reviewAsk for Kellen.
Just purchased a 2022 Alas Cross Sport. We dealt with Kellen Pelzel, salesman. He was Polite and Professional and extremely helpful with all my questions. The staff was friendly, and the dealership was clean and airy. I recommend this dealership and this salesman. Ask for Kellen.
Jeff was amazing to work with. I can't say enough good...
Jeff was amazing to work with. I can't say enough good things about my experience.
I'm so glad to hear that you enjoyed your recent visit with us, and I will be sure to share your kudos with Jeff! We look forward to working with you again in the future. Have a great day! Sincerely, Robert Pehl - Vice President - 360-740-9300
Great sales team
Anna and Natatie helped my out a lot with friendly scheduling and our salesman was super nice and knowledgeable! I will recommend them to friends.
We sincerely appreciate you taking the time to share your feedback, and thank you for making the drive to come and see us! Congratulations on your new vehicle, and we hope you will keep us in mind for any future automotive needs. Sincerely, Robert Pehl - Vice President - 360-740-9300
Atlas owner
The customer service is wonderful, everyone is very friendly. They’re very thorough. I highly recommend checking Volkswagen of Olympia out.
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Robert Pehl - Vice President - 360-350-6262
It was a pleasure working with Justin, he went above and...
It was a pleasure working with Justin, he went above and beyond to help me get my Jeep Grand Cherokee. I appreciate it all and I will be returning for future vehicles purchasing. I highly recommend this place. They are truly nice people and stay true to their words. Thank you for everything!!
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Robert Pehl - Vice President - 360-350-6262
exceptional service
Justin was very thorough, took time to listen to my concerns and addressed them appropriately. He also was very detailed with follow up. A pleasure to work with.
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Robert Pehl - Vice President - 360-350-6262
VOLKSWAGEN OF OLYMPIA IS TOPS FOR ME.
The new manager was awesome. Not easy to find someone who believes in OLD SCHOOL when it comes to customer relations.
Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Robert Pehl - Vice President - 360-350-6262
VW Olympia
Joey extended exceptional customer service to me . He explained everything in details and I felt confident with the service that occurred. I was even offered a discount and that was very appreciated.
Hi Keren and thanks for the great feedback! We're very happy that Joey was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Robert Pehl - Vice President - 360-350-6262
Great service
The maintenance personnel are very professional and took of the problem. The other Volkswagen -Tacoma Volkswagen tried to sell us a new car and told us the air bag is not covered.
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Robert Pehl - Vice President - 360-350-6262
outstanding warranty service
The people and the service were outstanding, the time wait for replacement modules was intolerable (2 weeks), but the automatic provision of a loaner car was great.
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Robert Pehl - Vice President - 360-350-6262