VW of Olympia

4.8
(91 reviews)
Visit VW of Olympia
Sales hours: 10:00am to 6:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 9:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (360) 339-8146 (360) 339-8146
Used (360) 339-8154 (360) 339-8154
Service (360) 464-9970 (360) 464-9970

Inventory

See all 124 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2017.
Here at Volkswagen of Olympia your car shopping experience is our number one priority. We've got an inventory filled with vehicles that fit a number of preferences and budgets and a team of Volkswagen experts who are here to help you find your perfect fit. Our family-owned dealership works to get you behind the wheel of the car you're looking for no matter your credit situation. At our state-of-the-art facility you'll be sure to find a vehicle that matches your driving style and our friendly team will help you along the way.
Be Bold. Be Kind. Be Awesome.

Service center

Phone number (360) 464-9970

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Reviews

4.8
(91 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Atlas owner

The customer service is wonderful, everyone is very friendly. They’re very thorough. I highly recommend checking Volkswagen of Olympia out.

Dealer response

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Robert Pehl - Vice President - 360-350-6262

5.0

exceptional service

Justin was very thorough, took time to listen to my concerns and addressed them appropriately. He also was very detailed with follow up. A pleasure to work with.

Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Robert Pehl - Vice President - 360-350-6262

5.0

VOLKSWAGEN OF OLYMPIA IS TOPS FOR ME.

The new manager was awesome. Not easy to find someone who believes in OLD SCHOOL when it comes to customer relations.

Dealer response

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Robert Pehl - Vice President - 360-350-6262

5.0

VW Olympia

Joey extended exceptional customer service to me . He explained everything in details and I felt confident with the service that occurred. I was even offered a discount and that was very appreciated.

Dealer response

Hi Keren and thanks for the great feedback! We're very happy that Joey was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Robert Pehl - Vice President - 360-350-6262

4.0

Great service

The maintenance personnel are very professional and took of the problem. The other Volkswagen -Tacoma Volkswagen tried to sell us a new car and told us the air bag is not covered.

Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Robert Pehl - Vice President - 360-350-6262

5.0

outstanding warranty service

The people and the service were outstanding, the time wait for replacement modules was intolerable (2 weeks), but the automatic provision of a loaner car was great.

Dealer response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Robert Pehl - Vice President - 360-350-6262

5.0

Low pressure, knowledgable staff.

Roy Miranda, our sales person, was easy going and I didn't feel pressured by the process. I would recommend this place!

Dealer response

We cannot thank you enough for your wonderful review of Volkswagen of Olympia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Robert Pehl - Vice President - 360-350-6262

5.0

Straight forward and easy!

Very low pressure experience. Simple and streamlined purchasing experience, from the time of arrival, to the last signature on the paperwork. I had the pleasure to work with Galvin, and it shows, that he truest enjoys what he does, and that is by giving the customer the best overall experience. 2 thumbs up for him. Ultimately Galvin and the team there at VW of Olympia gets it, and because of that, it was one of the easiest, stress free car purchases I have been part of. And I have purchased a lot of vehicles from various dealers.

Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Robert Pehl - Vice President - 360-350-6262

5.0

New car

At first I dreaded having to buy a new car because in the past I have had some negative experiences. This time it was different. It was very personal. I felt listened to and well accommodated. Staff is as very helpful und again personal.

Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Robert Pehl - Vice President - 360-350-6262

5.0

Service

The service writer, Jim did a wonderful job. Very courteous and accommodating. Would certainly recommend making him as the go to for future service help and scheduling.

Dealer response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Robert Pehl - Vice President - 360-350-6262

Read all 91 reviews