[{"id":556028,"personPtyId":52804205,"firstName":"Jacqueline","lastName":"Zavala-Silva","titleText":"Internet Sales","shortBioText":"","emailTxt":"jacquelines@livermoretoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/d054ba5b845d.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":231629,"firstName":"James","lastName":"Wyche","titleText":"Sales Consultant","emailTxt":"jameswyche@livermoretoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/6ca3c3278cb2.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"1246406400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":558303,"firstName":"Jawid (Joey)","lastName":"Omar","titleText":"Finance Advisor","emailTxt":"jawida@livermoretoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/53dee2aa7507.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":558285,"firstName":"Carlos","lastName":"Vasquez","titleText":"Internet Sales","emailTxt":"carlosv@livermoretoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/cf81114fadaf.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"1491004800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":558247,"personPtyId":53748037,"firstName":"Dan","lastName":"Eaton","titleText":"Service Advisor","shortBioText":"Dan has been working in the Livermore valley for the past 15 years and has a loyal customer following. He has been with us 4 years and was with Infiniti for 11 years previously. Dan loves to play golf in his free time and is very proud of his son, Derek, who is a Minor League Baseball Umpire and his daughter, Jayme , who is a college masters degree graduate.","emailTxt":"dane@livermoretoyota.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/644709e51f4d.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":556441,"personPtyId":53150422,"firstName":"Joe","lastName":"Alejandre","titleText":"Service Advisor","shortBioText":"JOE ALEJANDRE: 40 years in automotive, many of those years were as ASM, 22 years with Chevrolet & was ranked #1 & 2 in the U.S. for Mark of Excellence in CSI, worked with heavy duty side for several years starting at Oakland Truck center, & then ran a heavy duty shop for Autocar Sanitary trucks for several years & came to Livermore Toyota when they opened in Oct. 2013! Was in the top 50 PRO ASM 4 years in a row, & I haven\u001at looked back, I like to hunt, birds mainly, I love boating, camping & water skiing, love & enjoy our northern coast line from Bodega Bay & up.","emailTxt":"joea@livermoretoyota.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/388b6dc8427f.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"157766400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":556040,"personPtyId":53546940,"firstName":"Chris","lastName":"Johnston","titleText":"Sales & Leasing Consultant","emailTxt":"chrisj@livermoretoyota.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/ce19713f7655.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":558263,"firstName":"Jonathan","lastName":"Hamilton","titleText":"Service Advisor","shortBioText":"Jonathon has been here at Livermore Toyota for 5 years. Jonathan won the Toyota Express Service Advisor Challenge in 2016. Jonathan has since worked hard to become a valuable addition to our service advisor team.","emailTxt":"jonathonh@livermoretoyota.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/5cca7add63f1.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":581334,"firstName":"Chris","lastName":"Terlaje","titleText":"Service Advisor","shortBioText":"Chris has been working with Toyota for 10 years and is new to the Livermore area. He has done most jobs you can think of in the service department working his way up from lot porter, shuttle driver, cashier, rental agent and finally as a service advisor. Chris enjoys spending his free time with his wife and 2-year old son as well as lifting weights, reading, and training Brazilian Jiu-Jtsu. He looks forward to working here in Livermore.","emailTxt":"christ@livermoretoyota.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/4645d0475317.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":558277,"personPtyId":53678465,"firstName":"John","lastName":"Zrimc","titleText":"Service Advisor","emailTxt":"johnz@livermoretoyota.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/f56025743f73.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"859852800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":556037,"personPtyId":53212770,"firstName":"Yama","lastName":"Sharifi","titleText":"Sales & Leasing Consultant","emailTxt":"yamas@livermoretoyota.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/44e99ed35813.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":558282,"firstName":"Rick","lastName":"Souza","titleText":"Service Advisor","emailTxt":"rickz@livermoretoyota.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/11f4cd48e445.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":556039,"personPtyId":53143771,"firstName":"Terrell","lastName":"Royal","titleText":"Sales & Leasing Consultant","shortBioText":"Hi my name is Terrell Royal, I have been in the car industry for 16 years. I have experience in sales and finance. I am here at livermore toyota to give you excellent customer service!!!!","emailTxt":"terrellr@livermoretoyota.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/2d8af379c1d0.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1412121600","industryStartDtUtc":"1049155200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":558298,"firstName":"Alex","lastName":"Efros","titleText":"Sales Manager","emailTxt":"alexe@livermoretoyota.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/431b123efbff.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1346457600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":556032,"firstName":"Gus","lastName":"Sugura","titleText":"Assistant Sales Manager","emailTxt":"guss@livermoretoyota.com","combinedEmpAvgRatingNbr":3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/aa3770342e00.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":624930,"firstName":"Steven","lastName":"Harris","titleText":"Finance Manager","emailTxt":"stevebh@livermoretoyota.com","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/ffc445376875.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":625862,"firstName":"Robert","lastName":"Morales","titleText":"Internet Sales","shortBioText":"My motto is \" Putting Dreams into Driveways \"","emailTxt":"robertm@livermoretoyota.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1546300800","industryStartDtUtc":"859852800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":558286,"firstName":"Jonathan","lastName":"Arias","titleText":"Business Development","emailTxt":"jonathana@livermoretoyota.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/3896f32687c6.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":624922,"firstName":"Sammy","lastName":"Baig","titleText":"Internet sales & leasing","shortBioText":"My name is Sammy Baig ,I been part of Toyota family since 1997, I Believe in good honest transparent business and Livermore Toyota provide me with environment that fit with my work ethics. I am a father of four and grandfather of two. I love NFL and I am a big fan of Miami Dolphins.","emailTxt":"farhanb@livermoretoyota.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/ed1f2e507771.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"662688000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":616961,"firstName":"Nate","lastName":"Meckley","titleText":"Sales Manager","emailTxt":"natem@livermoretoyota.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/1a3b19ee656f.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":624929,"firstName":"Tyler","lastName":"Babineau","titleText":"Internet Sales & Leasing","emailTxt":"tylerb@livermoretoyota.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1422748800","industryStartDtUtc":"1422748800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":558292,"personPtyId":53542737,"firstName":"Christie","lastName":"Romero","titleText":"Business Development","emailTxt":"christier@livermoretoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/8badccf2b348.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1525132800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":556036,"personPtyId":53751054,"firstName":"Marvin","lastName":"Pena","titleText":"Sales & leasing Consultant","emailTxt":"marvinp@livermoretoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/4c7ffca92c3e.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1433116800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":558291,"firstName":"Jill","lastName":"Stutzman","titleText":"Business Development","emailTxt":"jills@livermoretoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/bd337146fd69.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":571175,"firstName":"Katelin","lastName":"Ferguson","titleText":"Customer Relations","emailTxt":"katelinf@livermoretoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/174282305daa.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":624926,"firstName":"Harun","lastName":"Assar","titleText":"Sales & Leasing Consultant","shortBioText":"My name is Harun W Assar and I started working at Livermore Toyota since the last six months and Love working here. Previously, I have worked as a sales consultant at Sears for 18 years.\r\n\r\nI am bilingual and speak, English, Farsi, Spanish, Urdu and Hindi. I am a married man and a father of three beautiful kids!","emailTxt":"haruna@livermoretoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/22894f691c74.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":624928,"firstName":"Jordan","lastName":"Potter","titleText":"Internet Sales & Leasing","emailTxt":"jordanp@livermoretoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/2c747fd0d6be.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":616962,"firstName":"Mike","lastName":"Botelho","titleText":"Service Manager","emailTxt":"mikeb@livermoretoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":616965,"firstName":"Mike","lastName":"Glover","titleText":"Used Car Manager","emailTxt":"mikeg@livermoretoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103690,"dealerEmpStartDtUtc":"1569888000","industryStartDtUtc":"170812800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":624931,"firstName":"Ralph","lastName":"Gaddi","titleText":"Sales & Leasing","emailTxt":"jojog@livermoretoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103690/employees/c46fab9da7dc.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":624932,"firstName":"Shakib","lastName":"Omar","titleText":"Sales & Leasing","emailTxt":"shakibomar@livermoretoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103690,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Livermore Toyota

4.4 out of 5 4.4
Rectangle 48
Sales 8:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Livermore Toyota Hours

Sales

Monday

8:00 AM - 9:00 PM

Tuesday

8:00 AM - 9:00 PM

Wednesday

8:00 AM - 9:00 PM

Thursday

8:00 AM - 9:00 PM

Friday

8:00 AM - 9:00 PM

Saturday

8:00 AM - 9:00 PM

Sunday

8:00 AM - 9:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2013

Livermore Toyota, part of the John L. Sullivan Auto Group, has the largest Toyota inventory in Northern California. We will provide you with the vehicle you want at competitive pricing, in a state of the art facility, with an experience that you will want to share with your friends and family!

...



Browse our inventory online, request more information about vehicles, set up a VIP Test Drive or inquire about financing! We appreciate the opportunity to service your automotive needs.

"Live More. Pay Less."

Service

Tire Rotation

Complimentary

Wheel Alignment (4WD)

$79.95

Wiper Blade Replacement

Complimentary

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
342 lifetime reviews. Includes reviews of Livermore Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 20, 2020

    In the past, I have purchased Mazda, Honda and also talked to various Toyota dealers but this is one of the best. I met Sammy Baig, Steven Harris, Christopher... Johnston, Aaron Presher and they all are very co-operative and listen to you. I will be going to them for next 5 years and will update. I purchased new Toyota Corolla Hybrid. I will definitely recommend the dealer. I will like to thank Sammy Baig and Steven Harris.

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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Johnston

    Sales & Leasing Consultant

    (4.6) 14 reviews

    Steven Harris

    Finance Manager

    NOT RATED

    Sammy Baig

    Internet sales & leasing

    NOT RATED

  • 5.0 out of 5
    January 18, 2020

    We bought Prius Prime today and really appreciate the help and support given by Robert, Wayne and Steve. definitely recommend this dealership for all car... needs. Looking forward to work with the same team for my another car.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Harris

    Finance Manager

    NOT RATED

    Robert Morales

    Internet Sales

    NOT RATED

    Nate Meckley

    Sales Manager

    NOT RATED

  • June 19, 2014

    A previously-owned car in which we were interested was very competitively priced at LT-S, so after a call to Scott Self, their internet sales person, we... drove the 35 miles and met with him. He was personable and did not apply any pressure or hard-sell techniques. We bought the car and arranged for a trade-in. The trade-in value was not what we had hoped, but that was clearly and reasonably justified and explained. The paperwork session with Ashur was time-consuming, especially for a cash transaction, but that was no one's fault. All was seen to and delivered promptly, and we are delighted with the purchase.

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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jason, we're happy to hear that you were delighted with your purchase. Thank you for the 5-star review - come back and see us soon! Sincerely, Todd Br...annon General Sales Manager

  • 5.0 out of 5
    January 8, 2020

    I am very pleased with my experience at Livermore Toyota. I have probably purchased at least a dozen new cars in my life, this has been the most enjoyable... one of them all! Your people are the friendliest that i have ever dealt with. Both sales and finance experiences were excellent even fun! Thanks...

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jawid (Joey) Omar

    Finance Advisor

    (4.9) 17 reviews

    Alex Efros

    Sales Manager

    (4.2) 19 reviews

    Robert Morales

    Internet Sales

    NOT RATED

  • 5.0 out of 5
    January 7, 2020

    I'm very happy with my experience buying a 2020 Prius Prime at Livermore Toyota. Yama was very friendly, knowledge, and transparent throughout the whole... buying process.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Yama Sharifi

    Sales & Leasing Consultant

    (4.3) 12 reviews

  • 1.0 out of 5
    January 6, 2020

    BEWARE shady business practices. My review is for the service department only. I called Toyota Livermore directly to schedule our 2017 Toyota Sienna... for its 30k maintenance service and spoke with their on site scheduling staff. During this call, I asked for the estimated cost of the 30k service and was told it would be $330.45. So we moved forward with scheduling the service. Fast forward to maintenance day. Our service agent was named Jonathan. Just before the car is pulled in for service we were told that maintenance is going to cost over $1000.00. Shocked by this news, I asked if they found something wrong with our vehicle. Jonathan said there was nothing wrong with the vehicle and that $1000+ is the price they typically charge. I told Jonathan that I spoke to their service agents directly and was told a different price point. Jonathan went on to tell me that the information I received from the agent was false and he discredited the scheduling agents saying that they are located in Roseville and have no concept of what a 30k maintenance costs. He then suggested we proceed with a payment plan and offered me a 10 percent discount if I moved forward with service. I asked Jonathan if I could find a cheaper rate for a 30k service at another Toyota dealer. Jonathan said no, absolutely not. They all charge over 1000k for the service. We ended up pulling the car out and decided to explore our options. Thank god we did! After we left, I immediately called Dublin Toyota and asked how much they charge for 30k service. I spoke with the head of the service department and he told me that service costs $330.45. I told him how Toyota Livermore tried to charge me over $1000k. He then went on to inform me that there are three separate service plans available at Toyota, the cheapest being $330 and the most expensive being over $1000k. He then went on to say that Toyota Livermore has no right to charge me for the most expensive service and that I should have the option to choose whichever service I want to proceed with. I appreciated the honesty of Dublin Toyota's service department. If I decide to do any maintenance with Toyota in the future it will be with Dublin. In the meantime, I spoke with a few reputable car mechanics and they all suggested we go to Oil Changers. We will take our tires to get rotated elsewhere as well. I will never take my car to Toyota Livermore for service and I advise anyone else not to as well.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
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    Friendliness
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    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathan Hamilton

    Service Advisor

    (4.5) 38 reviews

  • 1.0 out of 5
    January 6, 2020

    A decent dealership for purchasing a car, however the service department is very dishonest and I'm hoping by this review I can prevent others from getting... screwed. I called Toyota Livermore directly to schedule our 2017 Toyota Sienna for its 30k maintenance service and spoke with their on site scheduling staff. During this call, I asked for the estimated cost of the 30k service and was told it would be $330.45. So we moved forward with scheduling the service. Fast forward to maintenance day. Our service agent was named Jonathan. Just before the car is pulled in for service we were told that maintenance is going to cost over $1000.00. Shocked by this news, I asked if they found something wrong with our vehicle. Jonathan said there was nothing wrong with the vehicle and that $1000 is the price they typically charge. I told Jonathan that I spoke to their service agents directly and was told a different price point. Jonathan went on to tell me that the information I received from the agent was false and he discredited the scheduling agents saying that they are located in Roseville and have no concept of what a 30k maintenance costs. He then suggested we proceed with a payment plan and offered me a 10 percent discount if I moved forward with service. I asked Jonathan if I could find a cheaper rate for a 30k service at another Toyota dealer. Jonathan said no, absolutely not. They all charge over 1000k for the service. We ended up pulling the car out and decided to explore our options. Thank god we did! After we left, I immediately called Dublin Toyota and asked how much they charge for 30k service. I spoke with the head of the service department and he told me that service costs $330.45. I told him how Toyota Livermore tried to charge me over $1000k. He then went on to inform me that there are three separate service plans available at Toyota, the cheapest being $330 and the most expensive being over $1000k. He then went on to say that Toyota Liver has no right to charge me for the most expensive service and that I should have the option to choose whichever service I want to proceed with. I appreciated the honesty of Dublin Toyota’s service department. If I decide to do any maintenance with Toyota in the future it will be with Dublin. In the meantime, I spoke with a few reputable car mechanics and they all suggested we go to Oil Changers. We will take our tires to get rotated elsewhere as well. I will never take my car to Toyota Livermore for service and I advise anyone else not to as well.

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathan Hamilton

    Service Advisor

    (4.5) 38 reviews

  • 5.0 out of 5
    January 2, 2020

    Only dealership that went the extra step of helping me finding the one car I wanted. Livermore Toyota was the fairest and caring of all. Thank you Yama... and Elliot for your knowledge and support.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Jacqueline Zavala-Silva

    Internet Sales

    (5.0) 13 reviews

    Yama Sharifi

    Sales & Leasing Consultant

    (4.3) 12 reviews

  • 5.0 out of 5
    December 31, 2019

    I had an excellent buying experience from Livermore Toyota. Yama is really great. Knowledgeable, responsive and very friendly. Dealing with him felt like... in entire process he was working for me. I will highly recommend Livermore Toyota in your shopping list. They are very competitive and try to give the best deal possible.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Yama Sharifi

    Sales & Leasing Consultant

    (4.3) 12 reviews

    Steven Harris

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    December 30, 2019

    I went in with no down payment, but a car in good condition that I purchased from this dealership, and wound up walking out with a new 2020 Camry paying... less than I was on the old car. They were extremely patient and dedicated to getting us both the best deal. Go get one for yourself!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Yama Sharifi

    Sales & Leasing Consultant

    (4.3) 12 reviews

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