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East Hills Subaru of Roslyn

(870 reviews)
Visit East Hills Subaru of Roslyn
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 11:00am–5:00pm Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (866) 867-5950 (866) 867-5950
Used (855) 577-2949 (855) 577-2949
Service (866) 867-5921 (866) 867-5921

Inventory

See all 157 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2013.
East Hills Subaru is Long Island's fastest growing Subaru dealer. Located in Roslyn on Northern Boulevard East Hills Subaru offers a huge vehicle showroom huge vehicle inventory PLUS service parts and accessories departments on site.

Our EDGE rewards program includes 30% off full synthetic oil changes, complimentary annual NYS inspections, complimentary shuttle service, and complimentary loaner cars.
Let us spoil you the East Hills Way!

Service center

Phone number (866) 867-5921

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(870 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of East Hills Subaru of Roslyn from DealerRater.

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Excellent.

Excellent. They were fast and did a good job. My only complaint is this review requires twenty five words. That is disrespectful to my time.

Excellent.

Excellent. They were fast and did a good job. My only complaint is this review requires twenty five words. That is disrespectful to my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They will steal your valuables that you don't pay close

They will steal your valuables that you don't pay close attention too. I bought $10 customized tire valve caps, had them on the car. The next day after our service appointment, I noticed they were replaced with basic tire valve caps. They also ripped one of my leather seats. Will never go back.

They will steal your valuables that you don't pay close

They will steal your valuables that you don't pay close attention too. I bought $10 customized tire valve caps, had them on the car. The next day after our service appointment, I noticed they were replaced with basic tire valve caps. They also ripped one of my leather seats. Will never go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

BT, I'm terribly sorry, but we can't determine who you are by just the intitials, BT. I've asked my general manager and service manager and none of the items you mention have been brought to either of their attention. Would you email me more information at pwolhar@easthillsjeep.com? Thank you in advance. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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Excellent service.

Excellent service. Pleasant staff. Performed all service as requested. Highly recommend dealer service. Justin is a great service advisor! That says it all. Thank you.

Excellent service.

Excellent service. Pleasant staff. Performed all service as requested. Highly recommend dealer service. Justin is a great service advisor! That says it all. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear Robert, Thank you for servicing your Subaru with us and for writing what you did about Justin. He's a great guy and I know he will appreciate your comments. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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Great service on time And always honest they have the

Great service on time And always honest they have the best customer service team I hav ever worked with they always give pop me a great feedback on my auto

Great service on time And always honest they have the

Great service on time And always honest they have the best customer service team I hav ever worked with they always give pop me a great feedback on my auto

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear Joel, Thank you for servicing your vehicle with East Hills. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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Everyone very nice and helpful.

Everyone very nice and helpful. Explain all repairs and updates to car. Easy to get appointment. Easy to drop off car and pick up. Nice lounge to wait in.

Everyone very nice and helpful.

Everyone very nice and helpful. Explain all repairs and updates to car. Easy to get appointment. Easy to drop off car and pick up. Nice lounge to wait in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear Garry, Thank you for trusting us when servicing your vehicle. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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I purchased an Ascent there about 4 and a half years ago.

I purchased an Ascent there about 4 and a half years ago. All was awesome at the time. I wanted to trade in that vehicle for a newer model. Was not happy with the deal so I canceled the car. They promised a refund of my deposit in two weeks. Here I am almost two months in and nothing with no phone calls in return about the refund. Horrible customer service. Run don’t walk to another dealer. This one is horrendous!!!

I purchased an Ascent there about 4 and a half years ago.

I purchased an Ascent there about 4 and a half years ago. All was awesome at the time. I wanted to trade in that vehicle for a newer model. Was not happy with the deal so I canceled the car. They promised a refund of my deposit in two weeks. Here I am almost two months in and nothing with no phone calls in return about the refund. Horrible customer service. Run don’t walk to another dealer. This one is horrendous!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear Scerda 1975, This is the first I’m hearing of this. I apologize for the delay in returning your deposit. I will see to it a check is cut – if it hasn’t been done already – and I’ll get it sent to your home immediately. Thank you for letting me know. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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Service administrator was informative and kept me current

Service administrator was informative and kept me current thru the service visit. Intake was quick, exit was efficient, service area well maintained, and the team was very accommodating.

Service administrator was informative and kept me current

Service administrator was informative and kept me current thru the service visit. Intake was quick, exit was efficient, service area well maintained, and the team was very accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear Steven, Thank you for servicing your vehicle with us. We appreciate your business as well as your kind remarks. We wish you all the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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Everyone was attentive, polite and made me feel welcomed.

Everyone was attentive, polite and made me feel welcomed. They listened to what I said. They were efficient and keep me updated on what was needed and what was being done. Wonderful people!

Everyone was attentive, polite and made me feel welcomed.

Everyone was attentive, polite and made me feel welcomed. They listened to what I said. They were efficient and keep me updated on what was needed and what was being done. Wonderful people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear Benita, Thank you for trusting our team with your vehicle's service. We truly appreciate the opportunity and we wish you all our best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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This service dealership stands by everything they for

This service dealership stands by everything they for their customers. I?ve been going since I purchased my Subaru Forester 7 years ago. They never change. You couldn?t ask for better service. They?re the best in their field. They go all out for everyone.

This service dealership stands by everything they for

This service dealership stands by everything they for their customers. I?ve been going since I purchased my Subaru Forester 7 years ago. They never change. You couldn?t ask for better service. They?re the best in their field. They go all out for everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Adriana, Thank you for trusting our team with your vehicle's service over the past 7 years. We truly appreciate the opportunity and we wish you all our best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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Very professional service and quick response.

Very professional service and quick response. They keep you up to date on what needs to be checked in your car. I would recommend east hills Subaru to purchase and for maintenance.

Very professional service and quick response.

Very professional service and quick response. They keep you up to date on what needs to be checked in your car. I would recommend east hills Subaru to purchase and for maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Irma, Thank you for trusting us with your vehicle's service needs. We appreciate your business and we wish you all the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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