Boyd Brothers Ford Inc

Reviews

4.8 out of 5 4.8
53 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    November 12, 2018

    Mr. Rice was very professional helping me choose a vehicle that will fit my budget. I had only one issue is when we were discussing business at his desk... his fellow co-workers called him to their office to speak with him. At that time I walked out of the building and was intending to leave but Mr. Rice caught me before I left and I explained to him I didn't like what took place in the office. But overall I'm satisfied and would go back and recommend friends.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 22, 2018

    They are wonderful people I had took my car to another ford dealership twice and still had the same problem went to them one time problem solved. Thanks... I will be coming back for all other repairs.

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    October 16, 2018

    Always quick and friendly! Offer pick-up service also.

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    Came in for service or repair
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  • 5.0 out of 5
    October 3, 2018

    Lee is always great to work with. He keeps me informed, and takes the time to educate me on the things I may not understand. The quality of the repair(s)... is great. They are always able to get me worked in, and then get me out quickly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 2, 2018

    The service people are very professional, explaining their work very well. They listen to you and make sure you understand them.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Stephen, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

  • 5.0 out of 5
    September 27, 2018

    As always I am very happy with Boyd's service department. I bought my 2007 Escape there and have had it serviced there since

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    September 5, 2018

    We Always work with Mark Long! He is always helpful to make sure we get what we need and want! They have great customer service ! Mark makes us feel like... family! This all makes it easy to buy a car!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 25, 2018

    Boyd Honda provided a wonderful new truck buying experience. Everyone was excellent to work with. I could not have asked for anything better in a truck... buying experience. Thank you Boyd Honda.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Roy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you again for choosing... Boyd Brothers Ford, Inc., and we hope to see you again soon!

  • 5.0 out of 5
    August 16, 2018

    Kelsey was great. Very helpful. I didn't have to wait long to have my car serviced. I love to go here for my car care needs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Charisse, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value ...-- we hope you'll consider us again in the future!

  • 5.0 out of 5
    August 14, 2018

    From the sales team to the service department Boyd Ford is excellent. Have been very pleased with the performance of my F150, another great Ford product.... Prefer dealer servicing and have not been disappointed with the Service Department.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Bruce, we really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more tha...n happy to assist you! Safe travels!

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