Reviews
Boyd Brothers Ford - Great Service
I purchased my Escape from here and the staff was great. When it was time for an oil change and tire rotation the service staff was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tina, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!
Great service every time!
Always pleasant and helpful service. Never had a bad experience in over 10 years
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford edge
I bought my car not even three weeks ago and already done had to buy a battery for when call and let them know they just gave me the run around.. you would think when you spend 16k dollars on a car you would hope that within the first month you wouldn?t have to put money in it... I haven?t even made my first payment and it still has 30 day tags on it...
- Customer service 3.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Stephaine, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please reach out to our manager directly at (919) 693-7196 at your earliest convenience so we can work with you to make this right. We hope to hear from you soon.
2009 Sierra Emergency Repair
Service Mgr, Terry Hobgood, was most accommodating to work in my emergency repair and get me on the road again. Always good service here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
F150 Service at Boyd Brothers Ford, Oxford, NC
As always, the folks at Boyd Brothers deliver excellent service, at a reasonable price and in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Job
I was a pleasure shopping and buying at Boyd Brothers Fords in Oxford. The sales personnel were excellent, kind, and courteous towards us. The service department was great in adding the extras and completed in much less time than originally expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mustang for service
Positive experience in all aspects. Particularly pleased by the speedy service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, our Staff works hard to go the extra-mile for our valued guests! At Boyd Brothers Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Car service
Always friendly, courteous , and professional. Fast and quality service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Timothy, our Staff works hard to go the extra-mile for our valued guests! Thank you again for choosing Boyd Brothers Ford, Inc., and we hope to see you again soon!
Ford 250
Per the warranty I asked them to check the wipers as they are streaking a bit and still are as they didn't replace them
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car buyer
Great,Great,Great five plus Starr's !!! Would definitely buy another car from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate the great review, Dwayne! Please let us know if there is ever anything else we can do for you! Safe travels!