Nelson Kia Subaru

4.7 out of 5 4.7
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 8:00 AM - 5:30 PM

Nelson Kia Subaru Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2015

At Nelson KIA Subaru, we take great pride in serving our Kia and Subaru enthusiasts from the Martinsville, Roanoke, Danville and Bassett areas. We will do everything in our power to make your car buying experience as enjoyable as possible. Stop by and see us today, we are located at 4730 Virginia Avenue, Bassett, VA and we'd love the chance to earn your business! Everybody Knows Cars Cost Less in Martinsville!

...



The certified Subaru team here at Nelson Subaru are experts in our 2014-2015 Subaru vehicles, like the Legacy, Impreza, XV Crosstrek, Forester, Outback, WRX, and BRZ. The reason why so many Martinsville area drivers choose Nels

"Everybody Knows Cars Cost Less in Martinsville!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    July 1, 2019

    General manager very rude,just ask a question about repairing a fender,he was very rude,I will not buy another car from nelsons automotive,as far as sales... person he was very nice

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    May 24, 2019

    Unless you know you are going to buy with these guys, do not give these guys any personal information. They come off as nice enough (like most people do... around here), but don't be fooled. I asked them specifically not to run hard credit. They supposedly slipped a document in front of me that had me authorizing a hard inquiry, while assuring me that a hard inquiry would not be done. To them, saying you're interested in a car is the go ahead to run hard credit. There was a total lack of communication on this after I communicated concern to them regarding a hard check. This, on top of Nelson Ford damaging my current car but blaming it on wear and tear, means I will never go back to an autos by Nelson dealership. These guys are your run of the mill slimeballs that you'd expect in desperate, low tier dealership. Judy Hardy, you seemed really nice but that was really shady and that kind of lack of communication that affects customers livelyhood is absolutely unacceptable.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    8 people out of 8 found this review helpful. Did you?
  • 5.0 out of 5
    May 9, 2018

    This is the only KIA Dealer that would FIX a KIA that they didn't even sell! Not to just trade it in and rid of the problem,they have Fixed the problem... on Bank 1 and are fixing the same problem on Bank 2! All under warranty that the seller would not FIX! Salem is not the place to Purchase a KIA! Unless you never have a problem! 10 yr 10000 mile warranty means nothing to them! If its 2 good 2 be true,it always has been for me! Cheep and Good don't go together! Never Has!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    HEllo Vicki, Thanks for the kind words. We are glad that we were able to help you out. We look forward to working with you in the future.

  • 5.0 out of 5
    August 30, 2016

    All calls and emails were answered promptly and all questions answered. Great car at a great price from good, friendly, knowledgeable people. The n/a... answers I gave were because I've just purchased the car and haven't had any problems with anything.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 18, 2016

    The Nelson team never disappoints. No need to drive to a bigger city. They have plenty of cars and give you the individualized service to help you get... the car you need! I'll be back and sending everyone I know their way!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 28, 2016

    they do modern work, but treat their customers like the old days, courteous, great job, dependable, and go above and beyond

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 28, 2016

    Simply no use to travel any further, they get the job done, not always the fastest, but always make me feel my time has value

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 28, 2016

    Used these guys for years, have tried others, but best service and pricing I have found

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 28, 2016

    Fast and friendly, just what you want when you are doing something you hate doing in the first place

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 21, 2016

    Sold me my car, and always do a great job of getting me in on short notice for service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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