Reviews
Write a reviewGreat Family Owned Small Business
I recently bought a used Chevy Equinox 2010 LTZ and I honestly could not be happier with my purchase. I a few months prior I let Brad know that I was looking for one and they were able to find the best car for a very reasonable price. The company treated me with the utmost respect and had a very professional "old school" approach and stuck to their word. The buying process was very simple, quick, and seamless. I was able to buy an extended warranty which gave me great peace of mind. Since then I have had my friends purchase other vehicles from them as well and they've had a great experience too. I will continue to recommend them to anybody. Great experience overall!
Great Family Owned Small Business
I recently bought a used Chevy Equinox 2010 LTZ and I honestly could not be happier with my purchase. I a few months prior I let Brad know that I was looking for one and they were able to find the best car for a very reasonable price. The company treated me with the utmost respect and had a very professional "old school" approach and stuck to their word. The buying process was very simple, quick, and seamless. I was able to buy an extended warranty which gave me great peace of mind. Since then I have had my friends purchase other vehicles from them as well and they've had a great experience too. I will continue to recommend them to anybody. Great experience overall!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service!
Had a wonderful experience at Furlong Direct Motors! Very friendly and knowledgeable! Would definitely buy from them again!
Great Service!
Had a wonderful experience at Furlong Direct Motors! Very friendly and knowledgeable! Would definitely buy from them again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easily the best used car buying process I've had
I shopped high and low for a vehicle that would meet my growing family's demands, including for my daughter who has special needs. We needed a large SUV and I looked all around the Twin Cities for just the right fit before I finally made the drive to this dealership after seeing a posting online. The vehicle I went to see was easily the cleanest and most solid that I had seen out of the numerous others in the same price and feature bracket. I also knew they were selling the vehicle at right advertised amount based on the extensive research I had done both online and by visiting several other used car dealerships. They worked with me on a great financing package and I have the peace of mind of an added power train warranty to protect my investment. I would highly recommend checking them out as a first stop so you set a branch mark for other potential visits elsewhere. I won't hesitate to call on them again when my family is in need of another vehicle down the road or to recommend them to my friends and family who are also in the market. Great service, straight forward pricing, clean vehicles, honest people, all in a clean but no-frills setting. You won't get that from most used dealerships and especially from one that doesn't also specialize in new car sales from a certain brand or larger dealership family.
Easily the best used car buying process I've had
I shopped high and low for a vehicle that would meet my growing family's demands, including for my daughter who has special needs. We needed a large SUV and I looked all around the Twin Cities for just the right fit before I finally made the drive to this dealership after seeing a posting online. The vehicle I went to see was easily the cleanest and most solid that I had seen out of the numerous others in the same price and feature bracket. I also knew they were selling the vehicle at right advertised amount based on the extensive research I had done both online and by visiting several other used car dealerships. They worked with me on a great financing package and I have the peace of mind of an added power train warranty to protect my investment. I would highly recommend checking them out as a first stop so you set a branch mark for other potential visits elsewhere. I won't hesitate to call on them again when my family is in need of another vehicle down the road or to recommend them to my friends and family who are also in the market. Great service, straight forward pricing, clean vehicles, honest people, all in a clean but no-frills setting. You won't get that from most used dealerships and especially from one that doesn't also specialize in new car sales from a certain brand or larger dealership family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Place to buy a truck
I have bought 3 vehicles here so far and have referred them to all of my friends. No hassle no pressure easy truck buying experience. Great vehicles at good prices. I have no reason to shop anywhere else.
Great Place to buy a truck
I have bought 3 vehicles here so far and have referred them to all of my friends. No hassle no pressure easy truck buying experience. Great vehicles at good prices. I have no reason to shop anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Forget the "Big Box", buy Direct!
I have been looking for a vehicle for a long time. I could never seem to find what I wanted at the "Big Box" dealers. I was always getting pushed into something that the salesman wanted me to buy, not what I wanted. I liked the idea of buying a car "direct". I gave Furlong Motors Direct a call told them what I wanted to pay and that I was looking for small SUV, well equipped, and the color had to be black. I was impressed that they didn't just try to stick me in something just to move inventory like the "Big Box" Stores. They actually found me exactly what I was looking for. One week later I drove off the lot in my Black GMC Terrain. I love it!
Forget the "Big Box", buy Direct!
I have been looking for a vehicle for a long time. I could never seem to find what I wanted at the "Big Box" dealers. I was always getting pushed into something that the salesman wanted me to buy, not what I wanted. I liked the idea of buying a car "direct". I gave Furlong Motors Direct a call told them what I wanted to pay and that I was looking for small SUV, well equipped, and the color had to be black. I was impressed that they didn't just try to stick me in something just to move inventory like the "Big Box" Stores. They actually found me exactly what I was looking for. One week later I drove off the lot in my Black GMC Terrain. I love it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
not thrilled
Bought a truck there in August, now we have to put a new engine in it. The engine is shot. Now understanding why the "as is" was pushed so hard.
not thrilled
Bought a truck there in August, now we have to put a new engine in it. The engine is shot. Now understanding why the "as is" was pushed so hard.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We might be able to help. Can you let me know what make/model/year/miles vehicle you purchased. We do our best to have all our vehicles inspected and repaired if needed prior to any sale. Unfortunately vehicles are unpredictable and things can break or slip by the best of mechanics. With a little more information we may be able to assist you in your repairs. Thanks
Family Business with Family Values
It is clear that Furlong Motor's Direct is a family run business. When you walk in it feels as though you are an extension of that family. I worked with Tom, Brad, Danny B, and Dan F. Each of these guys showed as much care and consideration as the other. I was looking for a truck, but I will say I was "picky" with my needs. They didn't try to shove me into something I didn't want, they found the exact Ford F-150 I was looking for. My advice: Drive the extra 30 miles down from the Twin Cities you won't regret it.
Family Business with Family Values
It is clear that Furlong Motor's Direct is a family run business. When you walk in it feels as though you are an extension of that family. I worked with Tom, Brad, Danny B, and Dan F. Each of these guys showed as much care and consideration as the other. I was looking for a truck, but I will say I was "picky" with my needs. They didn't try to shove me into something I didn't want, they found the exact Ford F-150 I was looking for. My advice: Drive the extra 30 miles down from the Twin Cities you won't regret it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service, Deals and People!
I have bought two vehicles from Furlong Motors. I needed a used truck for myself. Tom, Brad, and both Danny's were extremely helpful when I came in to look at trucks. They all drew on their vast experience to help me with making a decision on what to buy. My experience was so good that we came back to buy a Crossover SUV for my wife. I ended up with a great deal on a Chevy Equinox. We couldn't be happier to have bought both of our vehicles from the team at Furlong Motors Direct. The next time I need to purchase a vehicle I will be making the 70 mile drive to visit the professionals.
Great Service, Deals and People!
I have bought two vehicles from Furlong Motors. I needed a used truck for myself. Tom, Brad, and both Danny's were extremely helpful when I came in to look at trucks. They all drew on their vast experience to help me with making a decision on what to buy. My experience was so good that we came back to buy a Crossover SUV for my wife. I ended up with a great deal on a Chevy Equinox. We couldn't be happier to have bought both of our vehicles from the team at Furlong Motors Direct. The next time I need to purchase a vehicle I will be making the 70 mile drive to visit the professionals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Why buy anywhere else?
It's not often that you walk into a dealership and don't get hassled. Furlong's seems to actually care about your needs when shopping for a vehicle. I sat with Tom and chatted for over an hour. Got a great deal, and had a lot of laughs.
Why buy anywhere else?
It's not often that you walk into a dealership and don't get hassled. Furlong's seems to actually care about your needs when shopping for a vehicle. I sat with Tom and chatted for over an hour. Got a great deal, and had a lot of laughs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Helpful and Professional
I am recent grad, and needed a car. Dan Furlong was my salesman. He was professional and understood that I didn't have a big budget. He and the other salesmen worked with my budget and found me the perfect car. Great Place.
Helpful and Professional
I am recent grad, and needed a car. Dan Furlong was my salesman. He was professional and understood that I didn't have a big budget. He and the other salesmen worked with my budget and found me the perfect car. Great Place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase