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Matthews Kia

(178 reviews)
2025 consumer dealer award
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2025 consumer dealer award

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Reviews

(178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia from DealerRater.

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The best car buying experience I've ever encountered.

The best car buying experience I've ever encountered. From the first day my wife and I stopped by to check, we never felt pressured or compelled neither received calls to push is on returning. We set and appointment and returned to the smoothest car buying. Mist dealers wanted the deposit before they start, but Matthew's provided all vomparitive quotes, we sat with finance, signed and then paid. Quite friendly and jovial staff.

The best car buying experience I've ever encountered.

The best car buying experience I've ever encountered. From the first day my wife and I stopped by to check, we never felt pressured or compelled neither received calls to push is on returning. We set and appointment and returned to the smoothest car buying. Mist dealers wanted the deposit before they start, but Matthew's provided all vomparitive quotes, we sat with finance, signed and then paid. Quite friendly and jovial staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They did a great job getting our engine replaced.

They did a great job getting our engine replaced. They kept us informed as the process was going on.

They did a great job getting our engine replaced.

They did a great job getting our engine replaced. They kept us informed as the process was going on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The dealership for purchasing a vehicle is great, but the

The dealership for purchasing a vehicle is great, but the service department has went down hill over the past few times having my oil changed. The technicians do not respect your vehicle. My car stays spotless on the inside, and after getting my oil changed, my daughter called me, stating there was oil on my seats, center console, hood, and quarter panels. I texted the advisor, and she apologized on behalf of the technician and hand washed and cleaned the inside for me, which I greatly appreciate, but the technicians should do better than that. I initially did not want on the car wash while they were servicing my car due to them stating it would be an additional 2 hour wait which was unacceptable for someone who had a scheduled service appointment. But again the sales team have always been wonderful.

The dealership for purchasing a vehicle is great, but the

The dealership for purchasing a vehicle is great, but the service department has went down hill over the past few times having my oil changed. The technicians do not respect your vehicle. My car stays spotless on the inside, and after getting my oil changed, my daughter called me, stating there was oil on my seats, center console, hood, and quarter panels. I texted the advisor, and she apologized on behalf of the technician and hand washed and cleaned the inside for me, which I greatly appreciate, but the technicians should do better than that. I initially did not want on the car wash while they were servicing my car due to them stating it would be an additional 2 hour wait which was unacceptable for someone who had a scheduled service appointment. But again the sales team have always been wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Every time I go there they treat me like family.

Every time I go there they treat me like family. I have taken 2 of my daughters and my brother in law to buy cars. I have brought 3/4 cars from them and they just have went above and beyond to satisfy each and everyone of us

Every time I go there they treat me like family.

Every time I go there they treat me like family. I have taken 2 of my daughters and my brother in law to buy cars. I have brought 3/4 cars from them and they just have went above and beyond to satisfy each and everyone of us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Clint Sansing was an awesome salesman, he went above and

Clint Sansing was an awesome salesman, he went above and beyond to get us the right car at a bargain. Thanks Clint and God bless.

Clint Sansing was an awesome salesman, he went above and

Clint Sansing was an awesome salesman, he went above and beyond to get us the right car at a bargain. Thanks Clint and God bless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My recall was handled quickly and everyone was great to

My recall was handled quickly and everyone was great to deal with. I had a problem with the recall work but Ashley Black in service took care of it immediately.

My recall was handled quickly and everyone was great to

My recall was handled quickly and everyone was great to deal with. I had a problem with the recall work but Ashley Black in service took care of it immediately.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best experience buying a car!

Best experience buying a car!! Mike my salesman was awesome so was Dexter and Harvey!!!

Best experience buying a car!

Best experience buying a car!! Mike my salesman was awesome so was Dexter and Harvey!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We had a very nice experience.

We had a very nice experience. They were friendly, professional, courteous helpful it was a very pleasant experience

We had a very nice experience.

We had a very nice experience. They were friendly, professional, courteous helpful it was a very pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great crew.

Great crew. Always do good work. Fast and friendly. Shows concern for your happiness in their quality of work and overall experience.

Great crew.

Great crew. Always do good work. Fast and friendly. Shows concern for your happiness in their quality of work and overall experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This was the best car purchase experience of my life.

This was the best car purchase experience of my life. Jamaal Avery is an excellent salesperson and far exceeded our expectations s. He is professional, informative, considerate and fun to work with. Thank you for a wonderful experience!!

This was the best car purchase experience of my life.

This was the best car purchase experience of my life. Jamaal Avery is an excellent salesperson and far exceeded our expectations s. He is professional, informative, considerate and fun to work with. Thank you for a wonderful experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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