Reviews
I delt with service center but what I seen was very nice. Polite worker's
I delt with service center but what I seen was very nice. Polite worker's
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words about our service center and team. We appreciate your feedback at Matthews Kia of Cartersville.
Super clean and super friendly. The wait time was super low and they helped me with my car
Super clean and super friendly. The wait time was super low and they helped me with my car
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback. We're glad our team could assist you quickly and provide a clean, friendly environment at Matthews Kia of Cartersville.
They did a great job,Travis was the beat tech i have ever dealt with!I am very impressed
They did a great job,Travis was the beat tech i have ever dealt with!I am very impressed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive feedback. We appreciate you recognizing our team's efforts at Matthews Kia of Cartersville.
Had an 8000 mile service done. It was done in under an hour great service staff
Had an 8000 mile service done. It was done in under an hour great service staff
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience. We're glad the 8000 mile service was efficient and met your expectations. Matthews Kia of Cartersville appreciates your feedback.
Jason Reynolds Parts and Service Director and Travis Powell Service Advisor were amazing. They were so patient and kind with all my calls and questions. They constantly kept me advised with the status of my car. They are truly an asset to your company. I appreciate everything they did for me. They should be commended for all they do!!!
Jason Reynolds Parts and Service Director and Travis Powell Service Advisor were amazing. They were so patient and kind with all my calls and questions. They constantly kept me advised with the status of my car. They are truly an asset to your company. I appreciate everything they did for me. They should be commended for all they do!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jason Reynolds,Parts & Service Director and Travis Powell, Service Advisor were absolutely amazing. They were so patient and kind with all my questions. They constantly kept me advised on what was going on. They are truly an asset to your company!!! They should be commended for their excellent service to your company!!!
Jason Reynolds,Parts & Service Director and Travis Powell, Service Advisor were absolutely amazing. They were so patient and kind with all my questions. They constantly kept me advised on what was going on. They are truly an asset to your company!!! They should be commended for their excellent service to your company!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recalls performed as needed with no charge. Washed vehicle, no charge. Also performed vehicle check, no charge. Seem honest about service needed.
Recalls performed as needed with no charge. Washed vehicle, no charge. Also performed vehicle check, no charge. Seem honest about service needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My engine went out in my kiv but they was very nice a fixed it enought though it took a month and a half to get it back because had wait on the engine on back order but great service. Janice sims
My engine went out in my kiv but they was very nice a fixed it enought though it took a month and a half to get it back because had wait on the engine on back order but great service. Janice sims
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I am very happy with Matthew's Kia. I appreciate the service department and Jason Reynolds. Everyone was professional and helpful.
I am very happy with Matthew's Kia. I appreciate the service department and Jason Reynolds. Everyone was professional and helpful.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I call for appointment for to have my KIA serviced and I'm in and out in no time. The service department personnel are very thorough, professional and friendly. I will continue to use Matthew's Kia in Cartersville for all of my vehicle maintenance.
I call for appointment for to have my KIA serviced and I'm in and out in no time. The service department personnel are very thorough, professional and friendly. I will continue to use Matthew's Kia in Cartersville for all of my vehicle maintenance.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase