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Matthews Kia

(258 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 3 awards
2026 state dealer award
2026 consumer dealer award 2025 consumer dealer award

About our dealership

This seller has been on Cars.com since May 2023.
Everything we do at Matthews Kia has one goal in mind... "for your experience to be TRULY EXCEPTIONAL".
To settle for anything less is not fair to you and hurts our ability to grow and prosper in the community we work in.
Matthews Kia is the only dealership in Georgia to offer WARRANY FOREVER! it is on all NEW KIA's and USED VEHICLES under 100000 miles!!! This is why customers are driving past 1 2 or even 3 Kia dealerships to get to Matthews Kia in Cartersville. When you purchase a Matthews Kia used vehicle. You can rest assured that you will have a peace of mind experience.
Home of the Warranty Forever on New and Used Vehicles!

Service center

Phone number (888) 610-1892

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia from DealerRater.

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JR, Gabriel, and Harvey were very helpful and understanding. They were all so very professional and knowledgeable about how everything works!

JR, Gabriel, and Harvey were very helpful and understanding. They were all so very professional and knowledgeable about how everything works!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They were very professional and thorough. Even though I had to change schedule days and times. I was satisfied.

They were very professional and thorough. Even though I had to change schedule days and times. I was satisfied.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Staff was professional and friendly. Appointment was on time. Service was explained with a short wait. Worked with Matthews for over 5 years. No buyers remorse or regrets.

Staff was professional and friendly. Appointment was on time. Service was explained with a short wait. Worked with Matthews for over 5 years. No buyers remorse or regrets.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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All the staff very nice and friendly and worked with me, and what I wanted on the new As well as the payments and rates for the loan

All the staff very nice and friendly and worked with me, and what I wanted on the new As well as the payments and rates for the loan

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everyone at Matthews KIA was very nice & helpful. I just wish they had loaner cars so I didn’t have to rent a car for 2 days.

Everyone at Matthews KIA was very nice & helpful. I just wish they had loaner cars so I didn’t have to rent a car for 2 days.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My service advisor, Macy Rule, was very professional and knowledgeable. She reviewed the service to be performed that morning and advised me of what services would be necessary at my next appointment. I really like the folks at Matthew’s Kia…nice folks and always welcoming!

My service advisor, Macy Rule, was very professional and knowledgeable. She reviewed the service to be performed that morning and advised me of what services would be necessary at my next appointment. I really like the folks at Matthew’s Kia…nice folks and always welcoming!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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they were helpful and fast with my car. they were also friendly. they are good people

they were helpful and fast with my car. they were also friendly. they are good people

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Travis, service writer, great to work with. Very personable and attention to details was great.

Travis, service writer, great to work with. Very personable and attention to details was great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The salesman (Jamal ) and the finance manager were great people. Answered every question we had and most of them answered before we could ask!

The salesman (Jamal ) and the finance manager were great people. Answered every question we had and most of them answered before we could ask!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very professional and service was quick. It's my KIA go-to from now on.

Very professional and service was quick. It's my KIA go-to from now on.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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