LV Cars East

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
38 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    January 22, 2020

    I purchased a Ford F250 Pickup from this dealer and out of the 3 months I have had it I have only been able to drive it for two weeks total. The rest of... the time it has been in the repair shop. Now The repair shop tells me the motor needs to be replaced and the warranty they sold me is not worth the paper it is written on. Veritas Global extended warranty company is refusing to honor the warranty. They have came up with one excuse after another to deny the claim. DO NOT let them sell you this warranty, do not take my word for it, check the BBB website and you will see that there is only 1 positive review. They deny all claims. Buyer beware!!! It also took 3 months to get a title from them. Horrible experience.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2020

    They gave me a good deal, excellent attention when buying it, I would really recommend that they go to buy a car there really have a lot of models and... the attention they give you is extremely best, really this is the place to get a wonderful car

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 13, 2020

    I highly recommend this place, the best attention they gave us, super friendly people with good attitude and a variety of amazing cars, excellent service!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 3, 2019

    Very scandalous company they lied to me on the phone trying to tell me that there was a warranty issue and I needed to come in right away but later in... the phone call after I told them that I had work and didn’t live close I was told that my financing was denied because the vehicle had too many miles and when I asked if I could get my down payment back I was told that I would when I get there they tried selling me another vehicle while I had repeatedly told them I just wanted my down payment back so I could leave, they refused to give me my full down payment back when I wouldn’t get another vehicle through them and said it was because I had the vehicle for 2 weeks and they needed to charge me $500 also I had spoke to the sales man who lied to me on the phone and he said that his manager had told him to do it to try and get me there without knowing the real reason

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 12, 2019

    After 3 months of having the car. I was promised that certain things that were wrong with the car would be fixed at their cost, since I caught the engine... light and other things before purchasing the car. I never got a call back for an appointment for the repairs now that I followed back with them. They claim due to the sales person Robert and the service manager Rafa no longer working there they can’t honor the Evap minor leak it had before I purchased the car ( how did they pass the smog check for me) Well, they got their illegal connections. 3 months in and the car needs well over 2k worth of repairs. Evap leak repair, tires, breaks, break hoses are leaking, air box filter has screws drilled into to keep it together and is falling apart, alarm goes off every time you unlock the car, AC blow motor, coolant reservoir is cracked. Who knows what else will show up after a full inspection. DON’T PURCHASE A CAR from here. They’re auction cars and they don’t look into the cars before selling them.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    June 29, 2019

    Terrible dealership. The manager Harley is immature and resorted to threatening me and yelling obscenities in my face when I came back upset about multiple... issues that occurred with my car just minutes after driving off the lot. He said he doesn’t “work for me” and I’m “services problem now”. He then slammed his office door in my face and threatened to have me arrested for trespassing if I didn’t leave. I never once even raised my voice. I just wanted to address the issues with the vehicle. Harley was so over the top that his service manager and salesperson both apologized profusely to me. Don’t do business with these people. The misrepresented the vehicle I purchased and then treated me like I was subhuman after I signed the sales contract and left. Worst experience I’ve EVER had buying a car.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 14, 2019

    I recently bought a pickup here. Before i visited i called and scheduled an appt with angie. When i came in for my appt there was another sales rep telling... me angie did not work there (shady). Now walking into the their office they have a huge sign that states no warranty. By seeing this, one would assume they check all of the vehicles they sale. Upon arriving the truck was not at the dealership and angie advised me that they were bringing it over from the other lot. When the truck arrived at the dealership it was extremely dirty on the outside and inside. The gentleman that delivered the truck got out when he arrived and instantly aggressively said "is he interested?! Is he serious about it?!". Making us feel uncomfortable. Anyways moving on. The truck drove good on the test drive so we decided toove forward with it. Angie had promised the truck was going to be detailed thoroughly. As soon as we walked into the office angies first words were "give me your card so i can take the down payment because these other people want the truck. I really had no choice from the pressure. The deal went well and we drove the truck home. 2 days later a engine code appeared for a coolant issue which is yet to be resolved. Then to finish from earkier they gave the truck dirty. The interior had gum in the carpet and dust all in the vents. The finny thung is the guys in the shop were trying to give me a card for their detailing services. So i took the time and spent 4 yours detailing. Upon detailing it i found the front tires were all cracked on the sides from dry rotting. Idk how that passed inspection. The manqger told me he put $35 USED TIRES ON IT. Stay FAR FAR AWAY FROM THIS PLACE

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    March 23, 2019

    Robert and Angie were wonderful. Would definitely buy another car from. Never had a better experience , and we have purchased over 30 cars in the past

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 5, 2018

    So in addition to a horrible car buying experience the dealership has denied doing business with me so I purchased a vehicle the truck I purchase didn't... make it a mile from the lot without the check engine light coming on then proceeded to break down on my way home from Las Vegas but dealer was nice enough to pick the vehicle up from me and tell me they would fix everything but when the vehicle was returned 30 days later the vehicle had been scratched by the tow company they hired as well as missing bolts and parts for the emissions system that they repaired I have resorted to this review due to the fact I have been ignored hung up on loan off and left on Terminal hold and Robert the manager refuses to speak to me and yes I have a purchase contract from LV cars I did do business with this company I recommend no one else does oh yeah and my exhaust fell off today real high-quality vehicles yes I have pictures

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    October 4, 2018

    This is hands-down the ultimate worst buying experience I've ever had I purchased a truck from LV cars and traded in my vehicle the vehicle I purchased... didn't make it a mile from the store before a check engine light came on in addition while driving home the truck completely broke down and had to be towed to my home but dealer agreed to repair it after 30 days I finally received my truck back from the dealer missing bolts missing parts and scratched from the tow company that pick the vehicle up now after having my vehicle for 3 days the exhaust literally fell off of the truck I've been lied to I've been ignored I've been blown off and hung up on numerous times because Robert the sales manager and part owner does not want to deal with me he will talk a good game and tell you he's fixing everything when in reality he's doing everything he can to Mickey Mouse your vehicle and to get you to shut up stop talking and the kicker I had to make a payments on the vehicle I traded in as well as the vehicle I just purchased for the first month of ownership well not being in possession of either one due to the fact there office staff is either incompetent or just lazy I would warn anyone considering doing business with this dealership to look elsewhere keep in mind this dealer has four different Lots in Las Vegas and Pahrump they are the ultimate definition of a hole in a wall used car lot overpriced crap is what they're slinging anyone would be a fool to do business with this dealership or any of its partner dealerships consider yourself warned good luck

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
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