NYC Motorcars of Queens Hours
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"Great Cars, Great Prices! Used Never Felt so New!"
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They play games ! Scam , to the point that all staff were fired when I called asking about the deal they told me they were working on , had me go over... there 2 days in a row for nothing ! Would not recommend at all !
My experience at Nyc motor cars of queens was AMAZING! I walked in not expecting to leave with a car after having no luck at other dealerships. Yvens is... the BEST salesman I’ve ever worked with, very honest, straightforward and super nice and most importantly NOT pushy at all which i loved because I didn’t feel any pressure/felt forced at all to buy a car. He worked with me into finally getting my SUV that I’ve been trying to get for years! I’m so happy! Definitely gonna recommend my friends to this dealership!!
Went to see a 2015 Range Rover Sport price was below market so had to take a look. Car drove like NEW I love it. The financing was easy they have a great... line up of lenders so I was able to get a low apr thank god! Everything was just smooth I must say. Thank you Jose for making it happen! Thanks NYC motors see you for the next ride!
Thank you so much for visiting our store and taking the time to leave a positive review. Ali R General Sales Manager
False advertising, if you ask, you will ask to leave, and they will show you the door laughing to your face. In short they charge you $4000 on top a... the advertised price, ( certified guaranty )plus $2000 down, plus an other $ 2000 to cover a second down payment. Stay away. Don't paid for something you can get for free.
This review might actually be hard to believe - but I swear, it’s all true. Sharing here so that, hopefully, a few people see this review and are deterred... from going to this place. By the way, go to any major car site and look up reviews on this dealer and you’ll find similar ( but not as drastic) reports. In my case, I was lured in by a great Internet price, so I made a 45 minute drive from NJ to Queens. The salesperson, Shaq, assured me that there were “no hidden costs” when I asked directly, more than once. The vehicle itself was great and I was ready to buy, thinking I had a great deal. I provided my financial information, presented my license - it was gonna happen - when Shaq started to say “ So we’re a certified dealer - you get a certified warranty with this car - and it’s foing to cost you $4,000. I was immediately aware of their scam - the great deal was gone - the hidden charges were revealed. Here’s the unbelievable part- when I asked to speak to the manager - a used-car- looking finance manager named Dan (I think) came over to see me. As I started to complain, he very quickly said, “I don’t like your attitude - Get outta here!” I should have just left - but I felt so disrespected that I said “No” in response. ( I used no profanity and was completely appropriate). I was then literally sworn at and physically threatened. It was a nightmarish experience and I swear, it’s completrly true. I wanted to urge you not to go here unless you’re ok with thousands of dollars in hidden costs. They’re hoping you won’t check the true car price in detail and do what I did - see an Internet price that excites you and brings you in. This place is the kind of car lot that gives used car dealers a bad reputation. A horrible experience!
This place will tell you that they add no extra fees for documentation, warranty, etc until you've just about finished the sale. Then, it's a $4,000 extra... fee for the certification/warranty - even if the car is way under 50,000 miles. Other reviewers all over the Internet have written the same thing, I know realize - PLUS other fees sometimes adding up to as much as $7500 total in all. I asked them up front - what are any additional dealer charges? I was told point-blank - "none". They lie openly. When I complained to the manager about their sales practices, he told me, "I don't like your attitude - GET OUTTA HERE." When I declined to go because of how I was being spoken to, he used profanity and threatened me physically. It was off the chart! I should've researched them before I went there! I'm writing this in the hopes that I alert at least some people about what they can expect from this dealership. STAY AWAY - there are no magical deals here.
I went to buy a used Honda Accord from them because of the price that was advertised on Cars.com. I went in there, saw the car. I asked the salesperson... to talk about the price first before putting in my credit application. But, he did. But after he did that before me knowing about it, he came with an additional dealer fees and unwanted warranty that increased the advertised price from 20000 to 26000. Also, dropped my credit score for no reason. NOT RECOMMENDED.
I had a great experience at this dealership. I got my first BMW 528i there a couple days ago. The service was prestige and fabulous. Thank you NYC Motor... Cars and the whole sales team. Much love to Yvens the man!!
I WALKED IN DEALERSHIP AND GREETING WQS GREAT AND I BOUGHT A 2015 INFINITI Q50 AWD AND DEALT WITH EDWIN HE KNEW EVERYTHING ON THE VEHICLE AND SHOWED ME... EVERYTHING IN IT I REALLY RECOMMEND THIS DEALER AT NYCMOTORCARS OF QUEENS
Dealt with Edwin, had a pleasant experience buying a low mileage Audi S3 that you cant tell apart from a brand new one. Managers Rod and Dan were friendly... and professional.