Reviews
Great job
Great! I love my sales man FOREVER ?? Quick, easy, straight to the point. He will find you some you like and can afford. I will also be a Customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
customer review
Meeting Josh Fenelus was a godsend. With this being my first time purchasing through a dealership, he made the buying process seamless. If you're thinking about buying a car, Josh is the agent to see.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awful experience overall
Service has gone downhill very fast, lack of communication and overall poor customer service
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
My Car Buying Experience
Josh Fenelus was patient and very knowledgeable. My experience was nothing like I thought it would be. I felt listened to and that I was not taken advantage of. It was a very pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review for Rick Hendricks chevy
This was our third car purchase with Josh Fenelus I am truly pleased with every aspect of our experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer Review
Josh Fenelus made my day. I am seechless, because Josh made this car buying experience a easy and seemless process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor customer service!!!!! Don’t buy any vehicles from...
Poor customer service!!!!! Don’t buy any vehicles from there!!!!! My son had bought a 2021 Chevrolet Silverado Z71 and now it is not drivable. They do not stand behind their product and is trying to get over on him.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. At your convenience, please reach out to our Service Director, Michael Letkemann at 757-455-4500 to discuss your concerns in further detail. Thank you and we hope to hear from you soon!
Great service. Mr. Elbert Hairston was very helpful and...
Great service. Mr. Elbert Hairston was very helpful and got me everything that was needed. I will be doing all of my car buy through this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, we are so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us! We hope you have a wonderful day!
Their schedule was booked until April 22nd and I was in...
Their schedule was booked until April 22nd and I was in need of a state inspection. I was happily waiting but then my passenger front tire developed a bubble in the side wall. They were able to fit me in and took care of both my inspection and my tire issue in a matter of 2 days Despite a full schedule.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there! We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
REVIEW
I must say Mr. Josh Fenelus was really awesome. He really took his time with me not to mention I am a first time buyer. Me and my mom were both shocked and if you need a car, I highly recommend you give Mr. Fenelus a call.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase