Cal Auto Credit

After a long day of car shopping this place was a breath of fresh air. Our sales person Anna was amazing. She listened to our needs, was very helpful, educational and she didn't shove a car down our throats. The whole team was friendly and welcoming. Definitely stop by and see these guys!

On Nov. 17, 2022 I purchased a vehicle from Anna at Cal Cars Spokane. I had an excellent experience with 2 sales people, Devin, at Cal Cars in Couer D’ Alene who contacted me less than 24 hours after I expressed interest in the vehicle. I live approximately 50 miles from both locations but was going into Spokane so Devin arranged to have the vehicle driven to their Spokane location and set up contact with Anna. Anna contacted me right away to arrange an appointment. She and her Manager were kind enough to open their dealership an hour early due to a time commitment I had that day. I found Anna to be very personable and, most importantly, the kind of sales person you want to do business with. She obviously wanted a sale, but more importantly she wanted to ensure she developed a long term relationship. She knew I had a budget in mind I was going to stick with and was not in any big hurry to purchase so she went to bat to make sure my desires were communicated. The General Sales Manager, Brett, happened to be at the Spokane location and he was who I negotiated with. After driving the vehicle I was trading in he met my trade in value. Overall, it was a great experience with everyone and I walked away with my new vehicle within my budget! I would definitely recommend Devin and Anna to be your sales contact at Cal Cars

Thank you Anna K for making my daughters first car purchase smooth and stress free! She listened to the needs and wants and we walked away very happy. And thanks to Nick for the comic relief. Great staff and service.

Nick walked up and made me feel welcome. He is wonderful, he's open and honest. If you ask him a question he will get you the answer.

Grant Reeves went out of his way to make us feel comfortable, and show us a good time. He had jokes. We were very pleased with the service he provided, and would recommend him to anyone.

I walked in at the division store got greeted by Matt. Phenomenal customer service. He hooked me up with a nice car met my car needs. I had bad credit he helped me out. They ended up giving me 3 year warranty for a 2014 which isn’t common. I highly recommend CAL Cars!

I bought a car from this dealership over 2 weeks ago. They told me at the time it needed one part and would take 2 days. By the time all is said and done, it will be 3 weeks from time of purchase. This is not good business practice. I am very dissatisfied. The people are great, but I do not appreciate feeling mislead and put off.

Justin is a excellent salesman. Went the extra mile for me and was so impressed with how fast and easy the entire process took. Great job!!

I've went back and forth if I should even waste my time writing a review but I feel as if I should now. I've poured about 2 grand into this car for repairs with about another grand that is on the back burner for now. First off Nick was awesome as far as not being pushy and was friendly I give him kudos. As for the financing guy or what ever he was he was something else. Pushy to say the least. I know I pi**** him off because I wouldn't purchase the GAP insurance or let him run our credit for a better interest rate. We went in knowing what we was approved for and who we would be going through I took care of that before hand. But he kept pushing. I finally got snippy and he shut up. As for the car it was bought as is but it blows my mind you can sell a vehicle for the price they did with all the problems it has. On top of not actually being the same car shown in the pictures on their website. We came in with intention of purchasing a 07 Cadillac Escalade with a brush guard and a set of nice black rims AS pictured. What we got is a 07 Cadillac Escalade with out a brush guard and it's original mind you corroded rims. They should have updated the image. Now the list begins with the near bald front tires I had to replace. While replacing the tires we found the rims were corroded with water in the tires. This caused a bad leak in 3 of the 4 tires. I had to purchase new rims. The check engine light was on upon leaving the lot. I need a fuel level sensor. The suspension light was on I need a new air suspension compressor. My alternator went out I had to replace that. Today the gear shift cable broke so I am replacing this. Unbelievable. I would not recommend this place due to the dishonesty. I received a text from someone there about a month later checking up on us. I told them what issues I was having they never replied 🤣. Don't get me wrong I love my car and I figured I'd have a few fixes here and there as it's a older vehicle but thousands with in the first month not even a full month at that! Unless you are looking to buy a vehicle you are going to have to pour a bunch of money into after you drive it off the lot I wouldn't recommend this lot. Thank God I didnt trade in my car for this . Now they did change the brakes and gave it a oil change which took 2 days after we bought it I will give them that. I've never purchased a car with so many problems before. Save your money and time go elsewhere.

My guy Igor was great. Worked his butt of for me and we must have walked a mile together searching for what was perfect for us and Igor indeed did that. I would highly recommend buying from these people.