[{"id":440054,"personPtyId":32802429,"firstName":"Craig","lastName":"Roberts","titleText":"Sales manager","shortBioText":"Hey! My name is Craig and I've been in the automotive business for 7 years. Growing up I never thought I would make my living in the car business and to be honest, I didn't like the car buying process. However when I got into this business I found there was a need for someone who was honest, hard working, passionate and someone who would treat me the way I wanted to be treated. I love what I do and since I am the Sales manager here at CRM Motors, you deal directly with me, no middle man. I also do all the financing for my deals, so you will be with me from start to finish, from appraising your trade to singing paperwork!","emailTxt":"Craigrobertscrm@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/4b75e9e8c651.jpg","drDealerId":66004,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"1262304000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":492828,"personPtyId":38874127,"firstName":"MICHAEL","lastName":"GRAYDON","titleText":"PROFESSIONAL SALES","shortBioText":"Been married to my wife Haley for 8 years. We have 2 beautiful daughters. We attend Church of the Highlands. ROLL TIDE ROLL!!!","emailTxt":"MGRAYDON.CRM@GMAIL.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/14c245417cbb.jpg","drDealerId":66004,"dealerEmpStartDtUtc":"1325376000","industryStartDtUtc":"1080781200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440050,"personPtyId":32796346,"firstName":"Blake","lastName":"Whisenhunt","titleText":"Sales Professional","shortBioText":"My name is Blake Whisenhunt. I have been in the automotive business for 21 years. I have achieved many awards during my career but nothing is better than seeing the smiling face of a happy customer. I look forward in having the chance to EARN your business in the future. See you soon!","emailTxt":"Whizcrm@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":66004,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"820454400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":483603,"personPtyId":38861149,"firstName":"BRAD","lastName":"GRAYDON","titleText":"Professional Sales","shortBioText":"Brad sales cars for CRM in his spare time he whoops his brothers in golf, ping pong and bowling.","emailTxt":"bradgraydon@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/a4d429429e11.jpg","drDealerId":66004,"dealerEmpStartDtUtc":"1388534400","industryStartDtUtc":"1388534400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440010,"personPtyId":32802976,"firstName":"Kasey","lastName":"Graydon","titleText":"GM","shortBioText":"Kasey Love his Wife Sunnie Leigh and Four kids Pierce, Suede, Sadie-Kate, & Knox.He loves Golf, Alabama Football, & He is addicted to Dr. Pepper.","emailTxt":"kaseygraydon@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":66004,"certifiedEmployee":false,"deptDscrp":"Sales"}]

CRM Motors Pelham

Rectangle 48
Sales
Service Closed

CRM Motors Pelham Hours

Sales

Monday

8:30 AM - 6:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 6:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:30 AM - 5:00 PM

Tuesday

8:30 AM - 5:00 PM

Wednesday

8:30 AM - 5:00 PM

Thursday

8:30 AM - 5:00 PM

Friday

8:30 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2016

CRM MOTORS is a family owned business of over 20 years located in Pelham, AL. We specialize in customized Trucks and Jee

...

ps but also carry high quality local vehicles of all makes and models. Our goal is to make your car buying experience easy & enjoyable meeting only one knowledgeable CRM employee through the whole process. No bouncing around from office to office from manager to manager.Come see us today and leave with the car you want and a smile on your face!

"Don't blend in, stand out! Buy from CRM MOTORS in Pelham, AL!"

Reviews

4.9 out of 5 4.9
49 lifetime reviews. Includes reviews of CRM Motors Pelham from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 3, 2018

    My car broke down and I needed something quick and affordable. Craig found exactly what I was looking for and helped me through the entire process. This... was the easiest, quickest and best experience I???ve ever had purchasing a vehicle!

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Craig Roberts

    Sales manager

    (5.0) 10 reviews

    Blake Whisenhunt

    Sales Professional

    NOT RATED

  • 5.0 out of 5
    May 23, 2018

    They made me feel very much at home and they have great customer service. They made my dad comfortable also just overall a great time.

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    Worked with:
    MICHAEL GRAYDON

    PROFESSIONAL SALES

    (5.0) 8 reviews

  • October 7, 2016

    Buying process was smooth and simple. Everyone was super friendly. Love my truck and would definitely buy from them again

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Josh! It was a pleasure working with you! Thank you for the business!

  • 5.0 out of 5
    May 22, 2018

    This was a very smooth process from beginning to end. More specifically I would like to give high praise to my salesman, Michael Grayson. Not only was... he extremely genuine but also a true professional. His approach is quite relaxed and there was no pressure from him at all. After doing my homework and shopping around I knew the deal that I needed to make things work for me. At no time did I have to go to mat with Michael to get that deal. He found a way to make it work in my favor and I couldn't ask for more than that. Thanks Michael! Thanks also goes out to CRM Motors for their assistance with window tinting and staying true to their word. Overall experience at CRM Motors ??? No pressure, didn't feel rushed ??? Trustworthy ??? They listened to me ??? Quick and painless - the dealership made the process easy ??? Quick and clear communication (text or in person) ??? No games ??? Final price was actually as negotiate (no last minute surprises) ??? Professional and polite salesperson ??? Attentive to customer needs

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    Worked with:
    MICHAEL GRAYDON

    PROFESSIONAL SALES

    (5.0) 8 reviews

  • 5.0 out of 5
    May 21, 2018

    I ran into some issues w my bank because of the age and milage of the jeep I wanted. The bank didn't want to finance it. Michael stepped in and recommended... a credit union that approved me and gave me a 3.75 interest rate! It was the easiest deal I ever did. Thanks again to Michael and CRM Motors. My car buying heroes! 😎

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    Worked with:
    MICHAEL GRAYDON

    PROFESSIONAL SALES

    (5.0) 8 reviews

  • 5.0 out of 5
    May 21, 2018

    This is my second truck purchased from CRM. On both occasions the staff were friendly, helpful and knowledgeable with out being unnecessarily aggressive.... Both times they had exactly the truck I needed, and both times the purchase was completed quickly with very reasonable value given for my trade-in. I want to make special mention of Michael Graydon since he kept me informed over the course of a couple of months about the changing inventory in which he knew I would be interested. When this truck became available he let me know, and, without overstating the importance of seeing it quickly, made sure that I knew it would probably be one I would like. I will very likely but my next truck from CRM as well.

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    Worked with:
    MICHAEL GRAYDON

    PROFESSIONAL SALES

    (5.0) 8 reviews

    Blake Whisenhunt

    Sales Professional

    NOT RATED

  • 5.0 out of 5
    May 6, 2018

    I was looking for a truck on the lot that was after hours when they were closed. I sent an email asking about it and they contacted me first thing the... next morning with an email and a phone call. Nice follow up.

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    Worked with:
    Craig Roberts

    Sales manager

    (5.0) 10 reviews

  • 5.0 out of 5
    March 23, 2018

    We had been looking for a while to purchase another vehicle. Most places we visited gave us a lot of talk but no actions to follow their words. CRM motors... stood by their words, and always will. They will fix even the smallest issue, and strive to treat everyone who walks in the door like family. We were there for about an hour, that included the test drive, signing the paperwork and all. It felt like we'd known these guys for life. We bought a nice SUV and have been pleased with the car and experience with CRM. I highly recommend this dealer for any and all car, truck and SUV needs.

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    Worked with:
    MICHAEL GRAYDON

    PROFESSIONAL SALES

    (5.0) 8 reviews

  • 5.0 out of 5
    March 16, 2018

    Micheal Graydon and the team at CRM Motors were simply amazing to work with in purchasing my car. They were so friendly I think I could have stayed there... all night just talking. Not to mention the amazing price they were able to give me with my trade in. These guys are the best at what they do. I strongly recomend using Micheal Graydon for your next car purchase!!

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    Worked with:
    MICHAEL GRAYDON

    PROFESSIONAL SALES

    (5.0) 8 reviews

    Blake Whisenhunt

    Sales Professional

    NOT RATED

  • 5.0 out of 5
    March 15, 2018

    Michael was a great in helping me find my new car. They were fair and I appreciated their help in every step of the process. I would recommend Michael... and CRM to anyone looking for a vehicle.

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    Worked with:
    MICHAEL GRAYDON

    PROFESSIONAL SALES

    (5.0) 8 reviews

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