CRM Motors Pelham

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 8:30 AM - 5:00 PM

CRM Motors Pelham Hours

Sales

Monday

8:30 AM - 6:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 6:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:30 AM - 5:00 PM

Tuesday

8:30 AM - 5:00 PM

Wednesday

8:30 AM - 5:00 PM

Thursday

8:30 AM - 5:00 PM

Friday

8:30 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2016

CRM MOTORS is a family owned business of over 20 years located in Pelham, AL. We specialize in customized Trucks and Jee

...

ps but also carry high quality local vehicles of all makes and models. Our goal is to make your car buying experience easy & enjoyable meeting only one knowledgeable CRM employee through the whole process. No bouncing around from office to office from manager to manager.Come see us today and leave with the car you want and a smile on your face!

"Don't blend in, stand out! Buy from CRM MOTORS in Pelham, AL!"

Reviews

4.8 out of 5 4.8
50 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    May 20, 2019

    Bought a 2012 F250 Diesel and paid $31,000 for it and another $1995 for what they called a "Great" warranty. On my way home I got a " Failed Air Pressure... Sensor" warning and the " Check Engine' light came on. I live about 90 miles from their lot so I went on home and parked the truck until I could get it to a shop. I took it in and was told that the "Check Engine" light was caused by a bad EGR and the repair would be about $1,000. I had the shop file a claim on the warranty that I had bought and it was denied. I called CRM and advised them of the problem. They seemed concerned but in the end they did nothing and even stopped returning my calls. With what i paid for the truck I expected better from them. If you buy from them don't expect any service after the sale.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 3, 2018

    My car broke down and I needed something quick and affordable. Craig found exactly what I was looking for and helped me through the entire process. This... was the easiest, quickest and best experience I???ve ever had purchasing a vehicle!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 7, 2016

    Buying process was smooth and simple. Everyone was super friendly. Love my truck and would definitely buy from them again

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Josh! It was a pleasure working with you! Thank you for the business!

  • 5.0 out of 5
    May 23, 2018

    They made me feel very much at home and they have great customer service. They made my dad comfortable also just overall a great time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 22, 2018

    This was a very smooth process from beginning to end. More specifically I would like to give high praise to my salesman, Michael Grayson. Not only was... he extremely genuine but also a true professional. His approach is quite relaxed and there was no pressure from him at all. After doing my homework and shopping around I knew the deal that I needed to make things work for me. At no time did I have to go to mat with Michael to get that deal. He found a way to make it work in my favor and I couldn't ask for more than that. Thanks Michael! Thanks also goes out to CRM Motors for their assistance with window tinting and staying true to their word. Overall experience at CRM Motors ??? No pressure, didn't feel rushed ??? Trustworthy ??? They listened to me ??? Quick and painless - the dealership made the process easy ??? Quick and clear communication (text or in person) ??? No games ??? Final price was actually as negotiate (no last minute surprises) ??? Professional and polite salesperson ??? Attentive to customer needs

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 21, 2018

    I ran into some issues w my bank because of the age and milage of the jeep I wanted. The bank didn't want to finance it. Michael stepped in and recommended... a credit union that approved me and gave me a 3.75 interest rate! It was the easiest deal I ever did. Thanks again to Michael and CRM Motors. My car buying heroes! 😎

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 21, 2018

    This is my second truck purchased from CRM. On both occasions the staff were friendly, helpful and knowledgeable with out being unnecessarily aggressive.... Both times they had exactly the truck I needed, and both times the purchase was completed quickly with very reasonable value given for my trade-in. I want to make special mention of Michael Graydon since he kept me informed over the course of a couple of months about the changing inventory in which he knew I would be interested. When this truck became available he let me know, and, without overstating the importance of seeing it quickly, made sure that I knew it would probably be one I would like. I will very likely but my next truck from CRM as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2018

    I was looking for a truck on the lot that was after hours when they were closed. I sent an email asking about it and they contacted me first thing the... next morning with an email and a phone call. Nice follow up.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 23, 2018

    We had been looking for a while to purchase another vehicle. Most places we visited gave us a lot of talk but no actions to follow their words. CRM motors... stood by their words, and always will. They will fix even the smallest issue, and strive to treat everyone who walks in the door like family. We were there for about an hour, that included the test drive, signing the paperwork and all. It felt like we'd known these guys for life. We bought a nice SUV and have been pleased with the car and experience with CRM. I highly recommend this dealer for any and all car, truck and SUV needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 16, 2018

    Micheal Graydon and the team at CRM Motors were simply amazing to work with in purchasing my car. They were so friendly I think I could have stayed there... all night just talking. Not to mention the amazing price they were able to give me with my trade in. These guys are the best at what they do. I strongly recomend using Micheal Graydon for your next car purchase!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews