Apple Tree Acura

We had excellent service starting with the young lady answering the phone who put us through to service department. Once there, Fabian went beyond over and above providing us with quick efficient service. We were on a time crunch and he took great care of us. Thank you!

The MANDATORY inspections are way too expensive. Almost $400 to flush out my brake lines and to be you'd that the check engine light would cost $550 to replace a celluloid to make the fiaulty check engine light go off. It cost almost 300 to have that checked.

I have to say Lena went out of her way to help me when I was having difficulty finding someone to tow my car to AppleTree. She provided a loaner vehicle and recommended a tow service that saved the day for me, I would still be waiting for my car to get towed to AppleTree if it had not been for Lena’s commitment to customer service!!!

Very professional and quick, Brenda is always ready and available to help. She knows what she's talking about and extremely friendly!

The staff was courteous, & the dealership was clean. My B1 service, including car wash, took approximately one hour.

I sent the following feedback to the Service Manager two days ago. Still haven't received a response: "I made my service appointment about three weeks ago. A 10AM dropoff today, 8/24. Work was completed on my car at 3pm. When I delivered my car, I asked the attendant if I would be "out" by noon. He said it would probably be later,... 12:30 or 1:00. Had I known that the service call (oil change, air filter, tire kit repair recall, brake fluid change and tire rotation) would get me out of the shop at 3pm I would not have planned to wait at the store until work was completed. I would have made other arrangements. I find the management of my service call unacceptable. Customers should be provided realistic time estimates when they arrive and/or arrange service appointments. I have been a loyal customer for over ten years. I expect better. This is clearly a management issue."

Family own with over 50 years of local service .They are here with train mechanics and service people who know their craft. Tell them that Ron sent you..

John Hamrick was awesome! Hes a great advisor. Will always use john for service and questions.

Service was great, Brenda was communicated well. Service was completed as expected with no issues

I was very pleased with the service I received recently at Apple Tree Acura. Not only have I gotten routine service done there, but also had to have some unexpected work done. John Hamrick is my service representative and he kept me informed during this whole process.