Reviews
I always come to Apple Tree for service. They are honest and always do an excellent job.
I always come to Apple Tree for service. They are honest and always do an excellent job.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Integrity and excellence are at the heart of how our service team operates. Hearing that you always choose us for service on your Honda CR-V means a great deal to us.
J.P. told me what I needed for repairs and part arrived quickly. Friendly and knowledgeable staff.
J.P. told me what I needed for repairs and part arrived quickly. Friendly and knowledgeable staff.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our service advisors clearly explaining needed repairs and ensuring parts arrived promptly highlights our service department’s dedication. We’re pleased the service on your Acura TLX went smoothly, and knowing you found our team approachable and well-informed means a lot to us.
Lena, my service representative was awesome. She took care of everything the way professionals should. Her calming style and superb communication skills were a blessing. I hope she continues to serve my vehicle needs as long as I have a Honda. One dud of an employee wanted to charge me $250 right out of the gate for having my car touch the grounds of the service center, but Lena recognized the situation for what it was and calmly and politely did the right thing. She is terrific!
Lena, my service representative was awesome. She took care of everything the way professionals should. Her calming style and superb communication skills were a blessing. I hope she continues to serve my vehicle needs as long as I have a Honda. One dud of an employee wanted to charge me $250 right out of the gate for having my car touch the grounds of the service center, but Lena recognized the situation for what it was and calmly and politely did the right thing. She is terrific!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clear communication and attentive care are at the heart of how our service department operates. Hearing that our representative addressed your concerns with professionalism and transparency during your Ridgeline service is truly rewarding. Your five-star rating and kind words mean a great deal to us.
Very clean dealership. Everyone was professional and friendly. They were able to answer all questions that I had.
Very clean dealership. Everyone was professional and friendly. They were able to answer all questions that I had.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing feedback! I’m pleased to hear that you found Apple Tree Acura to be clean and that our team was professional and friendly. We pride ourselves on providing a welcoming atmosphere and clear communication. We look forward to assisting you again in the future! Sincerely, Matt Sewitsky General Sales Manager 828-684-4400
Always great!!! Love the car wash at the end. Service advisors are courteous and available.
Always great!!! Love the car wash at the end. Service advisors are courteous and available.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you love the car wash means a lot to our service team. We’re glad our advisors could be accessible and polite during service on your Honda Accord.
The service department staff is excellent, timely and responsive. John H. and J.P have great interpersonal and technical skills
The service department staff is excellent, timely and responsive. John H. and J.P have great interpersonal and technical skills
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise for our service department’s responsiveness and expertise means a lot to us. We’re glad our team could assist you with responsive, technically proficient care for your Acura TLX. Thank you for the five-star rating!
Michael was awesome and informative! Was a pleasure meeting him, and he answered all my questions about financing my lease!
Michael was awesome and informative! Was a pleasure meeting him, and he answered all my questions about financing my lease!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing your questions about lease financing were answered means a lot to our sales team. Thank you for choosing your used Honda HR-V.
As always Brenda was great and much appreciated. Many thanks for all her friendly help.
As always Brenda was great and much appreciated. Many thanks for all her friendly help.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I’m happy to hear Brenda provided you with great service at Apple Tree Acura. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Richard Lupo Service Manager 828-684-4400
Peter and Michael were great to work with! Most pleasant car buying experience I’ve ever had.
Peter and Michael were great to work with! Most pleasant car buying experience I’ve ever had.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing you found the purchase of your used Honda Pilot so pleasant means a lot to our sales team. Thank you for the five-star rating.
Good service..I always have the service rep, john teiderman, do a check and confirm elements done
Good service..I always have the service rep, john teiderman, do a check and confirm elements done
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about the thorough check and confirmation during your Honda CR-V service visit reflects how our service department values precision. Your five-star rating means a lot to our service department.