Reviews
excellent x x x x x x x x x x x x x x x x x x x x x
excellent x x x x x x x x x x x x x x x x x x x x x
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I am always treated well at this dealership! I will continue to come for all service. I do find it irritating that nearly very visit results in having my settings changed.
I am always treated well at this dealership! I will continue to come for all service. I do find it irritating that nearly very visit results in having my settings changed.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Harlan! I’m happy to hear that you always feel well-treated at Apple Tree Acura and that you choose us for your service needs. I appreciate your concern about the settings changes, and we will certainly look into this to improve your experience. We look forward to seeing you again soon! Sincerely, Richard Lupo Service Manager 828-684-4400
We had a great experience at Apple Tree. Our salesperson, Jocelyn was great. She was super helpful without being pushy. We highly recommend her and Apple Tree!
We had a great experience at Apple Tree. Our salesperson, Jocelyn was great. She was super helpful without being pushy. We highly recommend her and Apple Tree!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Christine! I’m thrilled to hear you had a great experience at Apple Tree Acura and that Jocelyn was able to assist you so effectively. Your recommendation means a lot to us and we look forward to serving you again in the future! Sincerely, Matt Sewitsky General Sales Manager 828-684-4400
Very friendly and trusting staff, everyone I encounter was very knowledgeable with everything being done to my car and nothing went wrong
Very friendly and trusting staff, everyone I encounter was very knowledgeable with everything being done to my car and nothing went wrong
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Isiah! I’m thrilled to hear that you found our staff at Apple Tree Acura to be friendly and knowledgeable. It's great to know that everything went smoothly with your car. I appreciate your positive feedback, and we look forward to serving you again in the future! Sincerely, Richard Lupo Service Manager 828-684-4400
I appreciate the help of Brenda McCraw and other helpful Acura Honda employees, the free car wash when service is done and the comfortable waiting room.
I appreciate the help of Brenda McCraw and other helpful Acura Honda employees, the free car wash when service is done and the comfortable waiting room.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our complimentary car wash and comfortable waiting area enhanced your service visit is rewarding. We’re pleased our service team could assist you throughout your Honda Accord service. Your kind words about our staff and amenities mean a great deal to us.
Thank you for your kind words, Isabel! I’m thrilled to hear that you had a positive experience at Apple Tree Acura with Brenda and the other helpful employees. We take pride in providing great service and a comfortable environment for you. We look forward to seeing you again soon! Sincerely, Richard Lupo Service Manager 828-684-4400
I got it on time and was helped right away. I knew what wok they were doing on my car and how long it would take.
I got it on time and was helped right away. I knew what wok they were doing on my car and how long it would take.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our clear explanation of the work and timing met your expectations means a lot to our service department. We’re glad the service on your Honda Pilot was completed on time and you felt informed every step of the way.
Thank you for your fantastic review, Paul! I'm glad to hear that your experience at Apple Tree Acura was efficient and that you felt well-informed about the work being done on your car. We appreciate your support and look forward to assisting you again in the future! Sincerely, Richard Lupo Service Manager 828-684-4400
John, my service rep, went above and beyond with taking care of my MDX service issues. His care and attention is truly an asset to Apple Tree Acura.
John, my service rep, went above and beyond with taking care of my MDX service issues. His care and attention is truly an asset to Apple Tree Acura.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team appreciated the opportunity to address your Acura MDX’s service issues. Knowing our care and attention made a difference means a lot to us.
They had great service and helped me find exactly what I needed at a great price
They had great service and helped me find exactly what I needed at a great price
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing our team helped you find exactly what you needed in a used Acura RDX at a price that fit your budget is rewarding. Your kind words and five-star rating mean a lot to our team.
Learning that mobile service was available was like finding gold !! AAA had to come to jump start my battery. Learned my battery only had 6% life left. Scheduled an appointment to bring car in the next day but it wouldn’t start again. Called to cancel my appointment with Honda and the service person said they offered same day mobile service. Eureka !! At 78, this is one of the most valuable services for a senior citizen. John was terrific with new battery, oil change, and rotated the tires in my garage . Best dealership experience ever. Your mobile service makes me a forever customer. Thanks to everyone at Apple Tree 🙏🏼
Learning that mobile service was available was like finding gold !! AAA had to come to jump start my battery. Learned my battery only had 6% life left. Scheduled an appointment to bring car in the next day but it wouldn’t start again. Called to cancel my appointment with Honda and the service person said they offered same day mobile service. Eureka !! At 78, this is one of the most valuable services for a senior citizen. John was terrific with new battery, oil change, and rotated the tires in my garage . Best dealership experience ever. Your mobile service makes me a forever customer. Thanks to everyone at Apple Tree 🙏🏼
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our same-day mobile service highlights how we aim to help when it matters most. Hearing that you found our mobile service so valuable means a great deal to our service department. We’re pleased we could install a new battery, perform an oil change, and rotate the tires on your Civic right in your garage.
Very friendly and professional. Waiting area was clean and had useable Wi-Fi that a person could set up shop and "work" if necessary.
Very friendly and professional. Waiting area was clean and had useable Wi-Fi that a person could set up shop and "work" if necessary.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Michael! I’m glad to hear that you found us at Apple Tree Acura friendly and professional, and that you enjoyed the clean waiting area with Wi-Fi. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Richard Lupo Service Manager 828-684-4400