Reviews
I noticed new loud engine noise when I drove home on I-40 after service. The cover for a filter in the engine compartment was left completely unfastened. My husband fastened the cover at home.
I noticed new loud engine noise when I drove home on I-40 after service. The cover for a filter in the engine compartment was left completely unfastened. My husband fastened the cover at home.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Everything was addressed well and the people were courteous and helpful. They take good preventive care of my car.
Everything was addressed well and the people were courteous and helpful. They take good preventive care of my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Fred! I’m thrilled to hear that you found us courteous and helpful, and that you’re pleased with the preventive care we provide for your car. Your feedback is appreciated, and we look forward to serving you again in the future! Sincerely, Richard Lupo Service Manager 828-684-4400
As always, Joe Gutierrez was personable and clear in his explanations of what needed to be done. It is always a pleasure to deal with him.
As always, Joe Gutierrez was personable and clear in his explanations of what needed to be done. It is always a pleasure to deal with him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Been coming for years and have bought at least 6 cars. Best dealership and service. Duane is amazing as well as Crafton who is the owner. Have used John Harrick for years. Had an audi, traded it in because Acura and the dealership is above and beyond. My husband has a Honda CRV and I have a Acura ADX.
Been coming for years and have bought at least 6 cars. Best dealership and service. Duane is amazing as well as Crafton who is the owner. Have used John Harrick for years. Had an audi, traded it in because Acura and the dealership is above and beyond. My husband has a Honda CRV and I have a Acura ADX.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Corinne! I truly appreciate your loyalty to Apple Tree Acura over the years and am thrilled to hear about your positive experiences with Duane, Crafton, and John. It’s great to know that you’re enjoying your Acura ADX and that you find value in our service. We look forward to serving you again in the future! Sincerely, Matt Sewitsky General Sales Manager 828-684-4400
A pleasant and comfortable atmosphere and procedures are well explained with competitive pricing for maintenance related items. Associates are courteous and well trained.
A pleasant and comfortable atmosphere and procedures are well explained with competitive pricing for maintenance related items. Associates are courteous and well trained.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Apple Tree Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Courteous, pleasant, time honoring, easy in and out for folks like us who have to travel from Highlands, NC.
Courteous, pleasant, time honoring, easy in and out for folks like us who have to travel from Highlands, NC.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I’m glad your experience at Apple Tree Acura was convenient and pleasant, especially with your travels from Highlands, NC. We appreciate your feedback and look forward to serving you again! Sincerely, Richard Lupo Service Manager 828-684-4400
John Hamrick did an excellent job, as usual. He is a good help as is his usual custom. We enjoy working with him.
John Hamrick did an excellent job, as usual. He is a good help as is his usual custom. We enjoy working with him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Apple Tree Acura.
Very friendly people! John Hamrick took excellent care of us. Second time we’ve used this dealership and we are very satisfied with the customer service and cost.
Very friendly people! John Hamrick took excellent care of us. Second time we’ve used this dealership and we are very satisfied with the customer service and cost.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Apple Tree Acura!
Efficient, friendly, thorough. Christian is always great, and so are others. They seem to work well as a team to be efit customers.
Efficient, friendly, thorough. Christian is always great, and so are others. They seem to work well as a team to be efit customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our service department provided efficient, thorough, and welcoming service on your Honda CR-V. Knowing you appreciate how our team works together means a lot to us.
Amazing to work with, they were very good to me. Thank you so much! Very happy with this dealership and I will use them again.
Amazing to work with, they were very good to me. Thank you so much! Very happy with this dealership and I will use them again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our team was easy to work with and treated you well means a lot to our service department. We’re ready to assist you again whenever your Honda Pilot needs service.