Reviews
Excellent service, professional, courteous and honest staff. I have had my MDX serviced at this dealership for 10 years and have never been disappointed. John H. and JP, the service managers with whom I have interacted with, are first rate individuals.
Excellent service, professional, courteous and honest staff. I have had my MDX serviced at this dealership for 10 years and have never been disappointed. John H. and JP, the service managers with whom I have interacted with, are first rate individuals.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for entrusting us with your Acura MDX service for the past ten years. We’re pleased our professional, courteous, and honest approach continues to meet your expectations.
Thank you for your review! I’m glad about your positive experiences at Apple Tree Acura over the past 10 years. It's great to know that John and JP have provided you with the excellent service we strive for. We appreciate your loyalty and look forward to serving you for many more years to come! Sincerely, Richard Lupo Service Manager 828-684-4400
All of my interactions with Apple Tree Acura in the last 7 years since purchasing my 2019 Acura RDX have been above expectations. I have been extremely pleased in particular with John Hamrick. He has been a constant friendly face for the last several years. This last service I had accomplished was a quite an involved and expensive repair. He understood my concerns and restrictions and worked diligently to assist in coming up with a plan to meet my needs. These interactions are a perfect example of why I will continue to return to Apple Tree Acura.
All of my interactions with Apple Tree Acura in the last 7 years since purchasing my 2019 Acura RDX have been above expectations. I have been extremely pleased in particular with John Hamrick. He has been a constant friendly face for the last several years. This last service I had accomplished was a quite an involved and expensive repair. He understood my concerns and restrictions and worked diligently to assist in coming up with a plan to meet my needs. These interactions are a perfect example of why I will continue to return to Apple Tree Acura.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your ongoing loyalty over the past seven years. We’re glad our team could address your concerns and develop a plan that met your needs during that involved repair on your Acura RDX. We look forward to continuing to serve you and your vehicle in the years ahead.
Great service and super people! JP did a great job! Very clean facility and accommodating. Good experience!
Great service and super people! JP did a great job! Very clean facility and accommodating. Good experience!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. We’re glad our clean facility and helpful team made servicing your Acura TLX a great experience. We look forward to welcoming you back.
The Best! I bought a car from out of state so when I move I will have a car there has been a fabulous experience due to Angelo and Zain. No problems at all! If you want true customer service when buying your next auto go see Angelo. Everyone I dealt with at Apple Tree were wonderful, helpful and friendly.
The Best! I bought a car from out of state so when I move I will have a car there has been a fabulous experience due to Angelo and Zain. No problems at all! If you want true customer service when buying your next auto go see Angelo. Everyone I dealt with at Apple Tree were wonderful, helpful and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing us for your out-of-state Nissan Juke purchase. We’re delighted everything went smoothly and that our team could provide friendly, helpful support. Feel free to reach out if you need anything once you’ve moved.
Thank you for your wonderful review! I’m thrilled to hear that your experience with Angelo and Zain at Apple Tree Acura was so positive, especially with your out-of-state purchase. It's great to know that we made the process enjoyable and seamless for you. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Matt Sewitsky General Sales Manager 828-684-4400
Unsure of repairs that need to be made. I did not see a copy of the actual diagnostic report.
Unsure of repairs that need to be made. I did not see a copy of the actual diagnostic report.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Beth. I understand your concerns regarding the diagnostic report and appreciate you bringing this to our attention. At Apple Tree Acura, we strive to keep you well-informed about your vehicle's repairs. If you would like to discuss this further or need more information, please feel free to reach out to me directly. I’m here to help. Sincerely, Richard Lupo Service Manager 828-684-4400
They make the leasing experience simple & pleasant. Nice people, no pressure, helpful. Great, reliable product.
They make the leasing experience simple & pleasant. Nice people, no pressure, helpful. Great, reliable product.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting how smooth our leasing process was. We’re glad our team could provide a pressure free environment and that your Honda continues to meet your expectations. We appreciate you choosing us and look forward to assisting with any future needs.
Christian is always helpful and kind when I come in for my service on my Honda Civic
Christian is always helpful and kind when I come in for my service on my Honda Civic
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. It’s wonderful to hear our service team has been consistently helpful and kind during your visits. We look forward to taking care of your Honda again.
I was having problems with my MDX and all I had to do was call and John had lined up for me to get me taken care of
I was having problems with my MDX and all I had to do was call and John had lined up for me to get me taken care of
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad a quick call led to prompt service for your Acura MDX, and that our team could make the arrangements you needed. Please let us know if we can help again.
Had an appointment for Honda recall fuel pump replacement. Everything went smoothly. My service advisor, Christian Zanca was excellent. He explained everything and gave me several calls with updates on the status of the replacement.
Had an appointment for Honda recall fuel pump replacement. Everything went smoothly. My service advisor, Christian Zanca was excellent. He explained everything and gave me several calls with updates on the status of the replacement.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking a moment to share your visit! I’m glad to hear that your experience at Apple Tree Acura went smoothly during your Honda recall fuel pump replacement. Christian is indeed a valuable member of the team, and I’m glad he provided you with excellent service and updates. I appreciate your feedback, and we look forward to seeing you again! Sincerely, Richard Lupo Service Manager 828-684-4400
Fast , efficient , knowledgeable, friendly service , clean , I have been taking my car here for service since I purchased it
Fast , efficient , knowledgeable, friendly service , clean , I have been taking my car here for service since I purchased it
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted the team provided fast, efficient and friendly service in a clean environment. Thank you for trusting us with your Acura MDX since day one and we look forward to caring for it again.