Reviews
I have been purchasing and servicing several Honda vehicles for over the prior twenty plus years from Apple Tree Honda. This is a very professional dealership, to complement excellent design, engineering, and quality manufacturing of the Honda product the sell and service. The facility is clean, well organized. The staff are knowledgable, communicate clearly. I have confidence in work they perform and fairness I have experienced.
I have been purchasing and servicing several Honda vehicles for over the prior twenty plus years from Apple Tree Honda. This is a very professional dealership, to complement excellent design, engineering, and quality manufacturing of the Honda product the sell and service. The facility is clean, well organized. The staff are knowledgable, communicate clearly. I have confidence in work they perform and fairness I have experienced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
All Apple Tree Acura members who help me were outstanding. JP was specifically the most helpful. Overall my experience was very positive.
All Apple Tree Acura members who help me were outstanding. JP was specifically the most helpful. Overall my experience was very positive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Members of the service department are always attentive, polite, and informative. I always feel confident when I have service work performed at Apple Tree Acura.
Members of the service department are always attentive, polite, and informative. I always feel confident when I have service work performed at Apple Tree Acura.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you consistently feel confident when having your Acura MDX serviced means a lot to our service department. Your praise of our team’s attentiveness, politeness, and clear communication is greatly appreciated.
Always professional and on time with work promised. Staff friendly and helpful. Clean environment and good coffee.
Always professional and on time with work promised. Staff friendly and helpful. Clean environment and good coffee.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I am thrilled to hear that you had a positive experience with our professional staff and enjoyed our clean environment and coffee. I appreciate your kind words, and we look forward to seeing you again soon! Sincerely, Richard Lupo Service Manager 828-684-4400
This was my first time here. The only thing that I would complain about was when I called to schedule the appointment and got the after hour robo call. They said I could bring my car in the next day at 11:00 am for the service I requested. When I arrived a was greeted by a nice gentleman. He told me that there was no way he could get my car in that day due to timing. He explained that there was no way my car would be seen that day due to over flow of cars. He was able to reschedule me for another day. The services were preformed a few days later with no issues.
This was my first time here. The only thing that I would complain about was when I called to schedule the appointment and got the after hour robo call. They said I could bring my car in the next day at 11:00 am for the service I requested. When I arrived a was greeted by a nice gentleman. He told me that there was no way he could get my car in that day due to timing. He explained that there was no way my car would be seen that day due to over flow of cars. He was able to reschedule me for another day. The services were preformed a few days later with no issues.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Kris. I appreciate your feedback regarding the scheduling process, and our team understands how important timely communication is. I'm glad to know that your service was performed without any issues a few days later. If you have any further concerns or need assistance, please feel free to reach out to me at Apple Tree Acura. We look forward to seeing you again! Sincerely, Richard Lupo Service Manager 828-684-4400
Very good work is the reason I keep bringing my CRV to Apple Tree for annual Service. Lena Arrington does a very good job!
Very good work is the reason I keep bringing my CRV to Apple Tree for annual Service. Lena Arrington does a very good job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about returning each year for service highlights our commitment to consistent care. Knowing you choose us for annual Honda CR-V service means a great deal to our service department.
Always gives great service every time I go in for service. Great customer service. Sometimes the wait is long.
Always gives great service every time I go in for service. Great customer service. Sometimes the wait is long.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our team consistently delivers excellent care for your Honda CR-V Hybrid means a great deal to our service department. We appreciate your patience during longer wait times and thank you for your five-star review.
This was my first car-buying experience. Bought a 2023 Civic at Apple Tree Honda, Bob was my salesman and Mike worked with me to get everything signed/finalized. I enjoyed working with Bob, he was very knowledgeable and thorough with any questions I had. Would work with again, and definitely would recommend to others.
This was my first car-buying experience. Bought a 2023 Civic at Apple Tree Honda, Bob was my salesman and Mike worked with me to get everything signed/finalized. I enjoyed working with Bob, he was very knowledgeable and thorough with any questions I had. Would work with again, and definitely would recommend to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Michael, I’m excited to hear that your first car-buying experience was a positive one at Apple Tree Honda. It's great to know that Bob provided you with knowledgeable assistance and that Mike helped finalize everything smoothly. I appreciate your recommendation, and we look forward to serving you again in the future! Sincerely, Matt Sewitsky General Sales Manager 828-684-4400
This was amazing experiance i will defietly be coming back ! The staff is on point !
This was amazing experiance i will defietly be coming back ! The staff is on point !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s rewarding to know the service on your Acura MDX met your expectations and that our staff provided attentive care. We look forward to welcoming you back for your next visit.
This dealership is top notch. Very knowledgeable and professional staff. Work is done on time. I have appointments when convenient for me.
This dealership is top notch. Very knowledgeable and professional staff. Work is done on time. I have appointments when convenient for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our knowledgeable and professional staff at Apple Tree Acura. We pride ourselves on timely service and accommodating appointments for our customers. We look forward to seeing you again soon! Sincerely, Richard Lupo Service Manager 828-684-4400