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I purchased my car with Anthony who had a relaxed and friendly approach. His manager, the buying process was easy and everyone made the buying experience... a pleasure. Based on my experience, I would highly recommend this dealership, Anthony, and a Subaru. Love my Crosstrek.No experience yet with repairs at this time.
Thank you Alison for this 5 star review! Gregg Berkowitz General Manager
Immediately upon entering dealership, Sales Consultant Cameron Samad displayed excellent customer service skills from greeting to selling me an awesome... SUV! Also Stephen Stoop the Sales Manager coordinated with Cameron to negotiate a payment equal to my budget! I highly recommend Open Road Subaru! 5 stars!!!!!
Thank you Jerrold for the review. Glad to hear Cameron and Steve took great care of you. Gregg Berkowitz General Manager
I was a Multi Subaru customer for years. In fact, I sent many family members and friends there to get their cars. I really liked this dealership for buying... and servicing. When it be came an Open Road dealership I wasn't sure if I would still like it. When it was time to turn in my lease, I went back to ask about a new lease and to see any changes for myself. I had no reason to be apprehensive! The new management is doing a fantastic job. Maybe even better than the previous owners. Everyone is EXTREMELY friendly and made me feel like I had been doing business with them for years. Michael made leasing my new Outback so easy and painless. I came last Friday night and he helped me pick the perfect color. It was late and I had to get home so I left a deposit, because it was Father's Day weekend and they only had two in the color I liked, and made plans to come back on Monday to complete all of the paperwork. Michael communicated with me over the weekend by email. We exchanged lots of information and got everything ready. When I got there on Monday after work, my Outback was parked out front with my name on a welcome sign in the window. That made me feel great. The paperwork went quick and smooth. One of the managers even stopped by to make sure everything was OK. I was really impressed by the whole thing. Great great great! I have no hestitation continuing to send family and friends to this dealership.
Jenna, thank you for taking the time to send us your feedback. You really made our day!! Welcome to the Open Road Subaru family.
Such an easy and painless experience. We walked out of the dealer with a great, used Crosstrek. Joey Manuel was extremely helpful, efficient, and kind.
Thank you for this 5 star review! Gregg Berkowitz General Manager
Don't waste your time with this place!! Go some where else!! Had an appointment with Will to see a 2016 GMC Sierra. I wasted my time driving over hour... round trip and they sold it before I got there. Avoid this place! Terrible experience and terrible way to do business. Glad I didn’t buy from them. They don’t deserve my business.
Shane,, I am sorry that the GMC was sold before you got here, however you were offered by Will to leave a refundable deposit to hold the GMC until yo...u came in. Another customer came into the store today and was looking at it. By the time you arrived the other customers agreed to buy it. I am sor ry that this happened but without a deposit we can not hold a vehicle. Gregg Berkowitz General Manager
WOULD HIGHLY RECOMMEND OPEN ROAD. THERE WAS NO PRESSURE... MY WIFE AND I RECEIVED A GREAT DEAL...WE WOULD HIGHLY RECOMMEND THEM...JOHN P AND STEVE S.
Thank you Steve for this 5 star review! Gregg Berkowitz General Manager
Jenna and her manager Steve were fantastic. Great deal, easy to work with, satisfied everything I was concerned about. Thanks to both of them. Mike Holman... ;;
Thank you Mike for this 5 star review! Gregg Berkowitz General Manager
Evelyn was very easy to deal with. Her manager Steve was also very pleasant and never pushed us. We did not buy the first time but we went back because... every other dealer was dishonest and pushy.
Thank you Jack for this 5 star review! I am happy to hear the team took great care of you.
WE HAD AN ISSUE WITH OUR SUBARU WE PURCHASED FROM MULTI SUBARU. THE MGR STEVE S. WENT ABOVE AND BEYOND TO HELP US RECTIFY THE ISSUE.
Thank you Rejendra for the 5 star review! I am glad to hear that Steve Stoop was able to accommodate you. Gregg Berkowitz General Manager
Bill Brenner is a great service manager in open road Subaru. He knows the most important part of your buying, no pressure on anything, he just do everything... to make right. I never met anyone like Bill when comes to customer service, I like the vibe, easy to talk to, relax and gives you a satisfying results. I will absolutely recommend open road Subaru for a great buying experience.
Thank you Alexander for this 5 star review! We are lucky to have Bill on our team. Gregg Berkowitz General Manager