Reviews
Newark was very clean
Friendly and quick very neat the lady at the service desk is the best keeps you informed of everything that’s going on with your car
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. - The Nucar Mazda Team
Personal attention and detail
Our sales person Edgardo (Eddie) Flores was remarkable in the whole process from first inquiry all the way to hooking up my Bluetooth!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to working with you again down the road. - The Nucar Mazda Team
Easy peasy
Everyone was very professional. I liked the video and corresponding explanation of the work. The work was done in a very timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Nucar Mazda Team
Great service
Friendly and efficient. Really liked the video explaining and showing what they did. Will have all our service completed at Nucar.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Nucar Mazda of New Castle. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! - The Nucar Mazda Team
Great group of people, clean showroom great servic
It was great. The manager Dave was great. They look at a few options to see which made sense for me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Angel! It is great to hear about your recent service experience. I will certainly pass on your feedback to Dave as he will be happy to hear it! We look forward to working with you again in the future! - The Nucar Mazda Team
Can always trust this team!
Were able to squeeze me in for a tire repair on a busy, rainy day; video overview always makes me feel better about what has been done and that everything is all fixed; I know I can trust this service team to just do what is essential and not try to "upsell" me into services or parts I don't need!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. - The Nucar Mazda Team
Excellent service!
The service folks got the car serviced when it was not really scheduled…they worked us in to get the car fixed in an emergency situation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Katie, thank you for your kind words about our team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. - The Nucar Mazda Team
Great Experience at Nucar Mazda!
Ken was very warm and helpful throughout the entire process. Management was friendly and overall, I was treated very well. Nucar was very thorough in making sure to answer all questions and gave me full details on the vehicle. I am very happy with my experience and love my Mazda!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Nucar Mazda Team
Great Product and Professional Service
Professional service, straightforward pricing, great product. This is our second purchase from NuCar Mazda and we have highly recommended them to friends and family as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, David. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! - The Nucar Mazda Team
Great services
it was the first oil change on my new car and it didn't take that long. I have been dealing with Nucar - Mazda for about 6-7 yrs now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! - The Nucar Mazda Team