Nucar Mazda

Purchased a Rav 4 just 2 months ago and already needs a battery replaced . I tested it and it tests at 168 cold cranking amps just 2 months after purchasing... the vehicle . I informed the Salesperson Ken whom told me it’s a regular wear and tear item . Really after just 2 months a battery that’s supposed to be 550 cold cranking amps is 168 ? Best part is the vehicle is supposed to be under warranty for 12k miles or 12 months . The kicker is that it’s even stated on their FTC sticker aka Buyers Guide . I sent over copies of both their buyers guide and a picture of the tester reflecting the battery needs replaced . If anyone else experiences something that should be covered under the Federal Trade Commission Sticker aka Buyers Guide you can report it to the FTC .Additionally you can reach the Delaware Attorney Generals Office @302-577-8400. You can also open an investigation with Dealer Services at the DMV in Dover at (302) 744 2500. I will be doing all of the above . I gave NUCAR the opportunity to exercise some common sense and customer service but they failed miserably . I suggest moving forward that they just exercise some proper customer service and stand behind their own lot warranty . Under no set of circumstances should anyone be replacing a battery or anything else just 2 months and less then 3 k miles after purchasing a vehicle .

Very happy with my car buying experience at NuCar Mazda.

All of the employees at Nucar were professionally, friendly and helpful!

Bob Saunders was great to work with and Sam in the finance department was equally good. They washed the vehicle and filled the tank with gas before I drove... off. Outstanding customer service!

Excellent experience. Will recommend Nucar and Angelo

I would highly recommend this dealership to anybody that's looking for a new car or used one. Angelo Garcia was our salesperson excellent person to work... with also Dave the sales manager. We went to a larger dealership to look at cars they would not budge. Dave and Angelo help us out from the beginning very very satisfied. I would recommend anybody buying a car to stop here to look at one. Great job guys appreciate all the help you gave us. We love our new car CX 9.Donald & Mark

Ken was wonderful to work with. He was professional, patient and answered all of our questions. We'd highly recommend him as well as the dealership!

I have always been satisfied with the service I've received here

Great customer service! Juan came in on his day off To sell us our new Mazda CX-5. He always had a smile on his face and could tell he loved his job.... Steve the manager worked with us to get the right price we Could afford. Finance was pleasant and personable. Love Mazda!

As always, Mazda service shines. They see you on time, treat you and your car well and get you going as soon as possible.