Reviews
Write a reviewThe sales consultant who assisted me was Wendy.
The sales consultant who assisted me was Wendy. She was knowledgeable, constructive and friendly. We were able to successfully conclude business in no time. She was a great help.
The sales consultant who assisted me was Wendy.
The sales consultant who assisted me was Wendy. She was knowledgeable, constructive and friendly. We were able to successfully conclude business in no time. She was a great help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
Wendy was absolutely the best!
Wendy was absolutely the best! She put me at ease, very knowledgeable and went out of her way to help me with any questions I had. She made purchasing my vehicle a pleasure. Would highly recommend Valenti Maserati and Wendy.
Wendy was absolutely the best!
Wendy was absolutely the best! She put me at ease, very knowledgeable and went out of her way to help me with any questions I had. She made purchasing my vehicle a pleasure. Would highly recommend Valenti Maserati and Wendy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We truly hope you are enjoying your Maserati!
The team at Valenti are fantastic.
The team at Valenti are fantastic. My sales associate, Wendy, took me through a no-hassle purchase of a pre-owned Macan from out of state. She is as meticulous as I am when it comes to treating cars well and detailing. I’ll note that Valenti had the most perfectly documented, well taken care of, and cleanest pre-owned vehicles I’ve ever seen. Their quality bar is higher than some Porsche dealers I’ve worked with in my search. Wendy treats you like family too; when I was running late she would call my cell to make sure everything was okay, and after picking up the vehicle the following week, insisted my wife and I text her to let her know when we got home safely. You just don’t see that level of care and commitment anymore, and it all added up to a refreshing and wonderful car buying experience. Highly recommended.
The team at Valenti are fantastic.
The team at Valenti are fantastic. My sales associate, Wendy, took me through a no-hassle purchase of a pre-owned Macan from out of state. She is as meticulous as I am when it comes to treating cars well and detailing. I’ll note that Valenti had the most perfectly documented, well taken care of, and cleanest pre-owned vehicles I’ve ever seen. Their quality bar is higher than some Porsche dealers I’ve worked with in my search. Wendy treats you like family too; when I was running late she would call my cell to make sure everything was okay, and after picking up the vehicle the following week, insisted my wife and I text her to let her know when we got home safely. You just don’t see that level of care and commitment anymore, and it all added up to a refreshing and wonderful car buying experience. Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’m glad that I choose Valenti Maserati to buy my car.
I’m glad that I choose Valenti Maserati to buy my car. From the my experience, Wendy was the most professional salesperson not only with buying the car but generally; knowledgeable, smart with tons of tips, quick and charming. I’m very pleased to work with her. I am happy with my purchase. I would highly recommend Wendy to everyone who choose to buy Mazirati.
I’m glad that I choose Valenti Maserati to buy my car.
I’m glad that I choose Valenti Maserati to buy my car. From the my experience, Wendy was the most professional salesperson not only with buying the car but generally; knowledgeable, smart with tons of tips, quick and charming. I’m very pleased to work with her. I am happy with my purchase. I would highly recommend Wendy to everyone who choose to buy Mazirati.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bad bad service department
Great place a buy a vehicle - sales team is good from what I hear. Service department is a nightmare. I am going on 3 years of rude service, minimal communication, careless attitude and bad repairs. I love my Maserati but seriously considering changing it because i can't deal with the service any more. You have to wait for 6-8 weeks for a repair appointment, then they don't tell you what's wrong with the car for another 1-2 weeks, you can never get them on the phone - just a pissed off person asking to leave your number. After the service, they don't even wash the car most of the times. Loaner car is not cleaned and washed most of the times. Above all half the things you asked them to fix don't get fixed (usually the minor ones but it is still annoying).
Bad bad service department
Great place a buy a vehicle - sales team is good from what I hear. Service department is a nightmare. I am going on 3 years of rude service, minimal communication, careless attitude and bad repairs. I love my Maserati but seriously considering changing it because i can't deal with the service any more. You have to wait for 6-8 weeks for a repair appointment, then they don't tell you what's wrong with the car for another 1-2 weeks, you can never get them on the phone - just a pissed off person asking to leave your number. After the service, they don't even wash the car most of the times. Loaner car is not cleaned and washed most of the times. Above all half the things you asked them to fix don't get fixed (usually the minor ones but it is still annoying).
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Place to Buy a CPO Alfa!
If you are in the market for a Certified Pre-Owned Alfa, this is the place to go. We were looking at a CPO Giulia and Valenti had quite a selection at fair prices. Our salesperson, Alex Mandel was terrific. He was informative, helpful and not pushy at all. Very professional! The car required some minor paint work, and it was taken care of promptly and expertly prior to delivery. When the car was delivered, Alex made sure to explain all of the features of the car and make sure that my wife and I were completely satisfied. If I could give him six stars, I would! The car is not bad either-actually it is fantastic! Tutti perfetti!
Great Place to Buy a CPO Alfa!
If you are in the market for a Certified Pre-Owned Alfa, this is the place to go. We were looking at a CPO Giulia and Valenti had quite a selection at fair prices. Our salesperson, Alex Mandel was terrific. He was informative, helpful and not pushy at all. Very professional! The car required some minor paint work, and it was taken care of promptly and expertly prior to delivery. When the car was delivered, Alex made sure to explain all of the features of the car and make sure that my wife and I were completely satisfied. If I could give him six stars, I would! The car is not bad either-actually it is fantastic! Tutti perfetti!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sales person: Gino Douthit excellent service
The service that Gino Douthit provided was absolutely top notch. He not only is extremely knowledgable, but he is very caring and attentive. I feel as though I made a new friend. I would highly recommend Gino and Valenti.
Sales person: Gino Douthit excellent service
The service that Gino Douthit provided was absolutely top notch. He not only is extremely knowledgable, but he is very caring and attentive. I feel as though I made a new friend. I would highly recommend Gino and Valenti.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Simple, Easy, and Convienent
My overall experience at Valenti Maserati was outstanding. I worked with Sky since January until when I finally purchased a vehicle in April 2019. They were very fair on pricing and everyone at the dealership is very helpful in making sure everything is all set with nothing to worry about. I live in Massachusetts and buying a car out of state can always require extra work between insurance, taxes, and proper inspections. Working with Sky made it very easy on my part making sure everything was all set from paper signing to delivery of my vehicle and making sure all the extras and paperwork was perfect. I would recommenced Buying a vehicle from this dealer. Valenti auto is family owned and operated and makes for a great easy car buying experience.
Simple, Easy, and Convienent
My overall experience at Valenti Maserati was outstanding. I worked with Sky since January until when I finally purchased a vehicle in April 2019. They were very fair on pricing and everyone at the dealership is very helpful in making sure everything is all set with nothing to worry about. I live in Massachusetts and buying a car out of state can always require extra work between insurance, taxes, and proper inspections. Working with Sky made it very easy on my part making sure everything was all set from paper signing to delivery of my vehicle and making sure all the extras and paperwork was perfect. I would recommenced Buying a vehicle from this dealer. Valenti auto is family owned and operated and makes for a great easy car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Would reccomend
Although I did not end up purchasing the vehicle I was looking at, Sky is the most professional sales person. She cares about her clients and goes the extra mile
Would reccomend
Although I did not end up purchasing the vehicle I was looking at, Sky is the most professional sales person. She cares about her clients and goes the extra mile
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic and Professional Experience!!!
From my first communication via email to my first the visit to the showroom, my salesperson Sky Tang, was Exceptional! She was professional, charismatic, knowledgeable, which made my experience at Valenti Masrati over above what was expected. My experience was five star. Sky and Joe ensure I was happy and satisfied from start to finish. No regrets loving my new Ghibli SQ4. Definitely will be a repeat customer.
Fantastic and Professional Experience!!!
From my first communication via email to my first the visit to the showroom, my salesperson Sky Tang, was Exceptional! She was professional, charismatic, knowledgeable, which made my experience at Valenti Masrati over above what was expected. My experience was five star. Sky and Joe ensure I was happy and satisfied from start to finish. No regrets loving my new Ghibli SQ4. Definitely will be a repeat customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car