My husband and I bought 2 used cars in the last 2 weeks. There was a huge difference in each experience. Valenti (Alex Johndro) was by far a much, mu...ch better experience. Everything was very professional. Alex was very friendly and in control of the entire process. He was well informed on the car we were buying he made the entire process an easy and pleasant experience. I would most definitely go back to this dealership.
I'd like to tell you about my experience with Valenti Fiat Hartford. I had been looking for a new car since mine was totaled late september 2015. I wa...s looking at several models, had visited several dealerships and taken several test drives. My wife and I narrowed down our search to a used Fiat 500. We did lots our searching online and found a 500 with the options and color at Valenti Fiat. We visited first in the evening on veteran's day 2015. We looked at the car briefly. We continued to communicate with Alex and Joe through email. We set up a time to test drive 2 saturdays after. I test drove the vehicle. We then negotiated and I got the price. There was low sales pressure and I ended up getting a great deal. Both Alex and Joe were very good to work with. Steve in the finance department was also good to work with, they were able to beat(just barely) our credit union's already low finance rate. The studio is very nice. They offered us cappuccino which is a nice italian touch. When I got in the car to leave, I noticed the power side mirrors were inoperable. The following monday I brought in the car and the fixed it on the house. I had a great experience with Valenti Fiat and would recommend them to a friend. This was a 2012 Fiat 500 Sport Manual Transmission. I'll also point out that we had my 2 year old son with us during the sale process and they were very accommodating to all of us.
Finally got my Fiat Convertible! I went to a few other dealerships, however I chose Valenti. They offered me the best lease deal possible and were wil...ling to work with me. Alex Mandel was my sales rep and he found me exactly the car that I wanted and was able to acquire it in a very timely manner. He was also extremely patient, thorough and friendly when going over all the details of the car, even when he had to explain to me and show me several times! The gentleman in charge of finance was also top notch, making the mundane fun and enjoyable. Hats off to Valenti Fiat!