Yakima Chrysler Dodge Jeep Ram

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
19 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    October 27, 2019

    Juan is the Greatest sales person you could ever hope for, he was very patient with us and did everything he could to get us into a New truck for my wife.... We did end up purchasing a 2017 Ram 1500 and are very happy with our purchase. Could not have asked for a better place to get a vehicle from

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 22, 2019

    I would like to thank Juan for his attention during the purchase process. The whole thing took much less time then expected and was transparent throughout

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 9, 2019

    I just bought a Jeep Grand Cherokee and I would like to thank Jose Garcia for making this process a great experience. I would recommend Yakima Chrysler... Dodge Jeep Ram Fiat to anyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 19, 2019

    Thank you, Joshua Day! Glad you were our salesman. We love our new Dodge Ram! You made the process comfortable. Looking forward to our travels.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 9, 2019

    The Manager is a Thief he will hustle you any chance he gets the sales thieves are way to pushy STAY AWAY you were warned

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    July 12, 2018

    Just bought a new car that had to be repaired already. I was treated rudely and felt uncomfortable. The service department was unaccommodating and unwilling... to help me with transportation while I was without my car.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2018

    Chad and the guys in the Service department are amazing. Chad kept me informed thru the whole process. They took me to pick up my rental truck and made... sure I was kept informed about everything they found. You guys have a wonderful and friendly staff. I will be bringing all 3 of our dodges to you all in the future for any needed service. I look forward to buying my next Dodge with you folks. thank you for an amazing experience and for the excellent care you took with my Betty Boop. Have a wonderful day.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 16, 2017

    I recently purchased a used vehicle and had nothing but problems with it. Everyone at Yakima Chrysler Jeep Dodge Ram went above and beyond any expectations... I had and got me into a beautiful, dependable, reliable vehicle for as low of a payment as possible. As a single woman, making purchases such as this can be very stressful and intimidating. Everyone I dealt with; Andrew the manager, Pepe, Steve, and my new friend Corvette was very kind, professional, knowledgeable, and they made the experience as painless as possible. I highly recommend Yakima CJDR!!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 14, 2017

    Had a great experience getting my Jeep Grand Cherokee Trailhawk from this dealership, largely in thanks to our salesman, Pepe. He was very patient, informative,... realistic, and overall his customer service skills far succeeded the experiences we had at other Jeep dealerships in the area. You might be able to find slightly cheaper prices advertised on the same cars elsewhere, but we found that these prices were usually not truthful, and the cars actually ended up being up to 3,000 more dollars than their advertised price. Luckily, you do not have to worry about any of this at the Yakima dealership, as their "straight to the point price" rids any worry of hidden costs or misleading "discounts". Once we arrived at the dealership to pick up the new car, the financial guy had all of our paperwork printed and ready to be signed, and the car was being cleaned as we filled everything out. We were driving the new car off the lot within 45 minutes. Not too bad! If you're interested in a Jeep/Dodge/Chrysler vehicle, I highly recommend checking out this dealership and asking for Pepe Sucilla!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 7, 2017

    Doug in service is the absolute BEST!!!! Every time I come in to have my car serviced, he is there was a smile and a great attitude. I purchased the... extended warranty with my Jeep and Doug worked very hard with the warranty company to make sure all of my issues were covered. I highly recommend the service department because they are thorough and they treat you like gold.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
View More Reviews