Integrity Auto Sales

I have never dealt with a dealership as dishonest as Integrity Auto Sales. The salesperson, Tony S., repeatedly made representations about the vehicle that turned out to be false. I was told the oil had been changed — oil analysis testing proved it had not. I was told the brakes and rotors had been replaced — they were not. I was also promised a second key as part of the sale, which was never provided. Shortly after purchase, the vehicle developed a coolant leak, and I later discovered what appeared to be an attempt to glue components together instead of properly repairing them. The radiator now requires full replacement. What makes this even worse is that I was provided service paperwork that appears to be fabricated and does not match the actual condition of the vehicle. This is not just bad customer service — this appears to be outright fraud and intentional misrepresentation of the vehicle’s condition at the time of sale. Between the false promises, misleading documentation, refusal to provide information in writing, and the overall behavior from staff, this entire experience felt shady from start to finish. Tony S.’s handling of the sale was completely unprofessional and destroyed any trust in this dealership. I am now filing complaints with the California DMV, Bureau of Automotive Repair, BBB, and pursuing small claims action. Buyers should independently verify EVERYTHING before purchasing from this dealership.

I did not have a good experience. Aggressive salesmen and the website has a misleading price for vehicle.

Adrian is the best sales representative in the Integrity Auto sales We thank him for his kindness and support

Alex was fantastic! Very fun 🤩 and informative! Great customer service from Osvaldo too! Friendly, quick, and helpful for buying a quality car. I will refer all my friends and family to Integrity Auto Sales! The truly have integrity! I’m so happy 😁 I will definitely come back for my next vehicle and so should you!

This dealership has taken my son for a nightmare ride..not good at all for his first experience with buying a car..he is only 26 yrs old and works really hard to keep what he has ....these guys sold him a 2020 Honda car....he only had the car about a week before it went back to them ....after serversl weeks of a loaner car....that didn't have plates on it resulting in my son being pulled over and ticketed ...these guys were supposed to fix something and instead broke the car even more ...informing my son that they can't fix it ...well it's been a couple of months now and my son has gotten his car back that he traded in ..only after paying these xxxxxxxx 1500!!!...that he didn't have ...they threatened to call the police if he left in the loaner car again .....needless to say...my son is still in the car that he was trying to trade in ..with the same tranny problems ....and now half the intake manifold is missing from his original car ....this has been going on now for over 3 months and these people never fixed xxxx ...and only made life harder for him...DONT BUY ANYTHING FROM THIS DEALERSHIP ...they are being sued many people .....the cars are pieced together ...and the buyer is never informed about any of it ..becareful...

I reserved a car they have advertised on cars.com sight unseen. The next morning I got a email, a text, and a call from Camille to set an appointment to come in and buy the car between 6 and 630pm. I explained that I had to go home and pick up my wife first. On my way home around 515pm I get another text from Camille asking me to please text when I am on my way, I did as she asked.... But when I arrived at 625pm tonight with the full purchase price cash in my pocket, the guy at the counter makes up some BS excuse about why the car isn't available. Camille could have let me know anytime, but chose to waste our time, and fuel driving all the way across town to pick up a car I already reserved to purchase. Don't let the bright lights and shiny sign fool you, this dealership is a cess pool with no clue what real integrity is.

George was fantastic. He made the sure the car was perfect before I left for my long drive home. The purchase went very smooth and easy.

I appreciate the great service George provided I will recommend everyone to come see George. Great guy to work with and knows a lot about all kinds of cars .

Thank you George for the excellent service I am very happy with how you made the whole process smooth and easy going..go see George at integrity auto

IT TOOK NO TIME AT ALL TO SIGN THE PAPERS,BUT I WOULD HAVE LIKED IF THE SALES PERSON COULD HAVE GIVEN ME A BIT MORE INFO ON THE VEH I CHOSE. EVEN WHEN ASKING HIM SPECIFIC THINGS HE WASN'T SURE OF THE ANSWER. ALL IN ALL I DO LOVE MY NEW RIDE THOUGH AND THE PRICE WAS GOOD.