Ron Smith GMC

I'd Ike to express sincere gratitude for all of the care & assistance provided by the Ron Smith Family! They were both patient & very understanding toward my needs. I have been to other car lots but never have I experienced such a family like setting as with Ron Smith Buick. I had my car for over 13 years & in need of a newer reliable model. I didn't think anyone would work with my challenged credit, but after being approved I was anxious to drive away in my 2017 Buick Verono! John Mobley Sales Consultant, & also Pam Brown in Finance was extremely welcoming during this entire process & continues to stay in communication to assure that my experience is nothing less than great. I would recommend friends, family & loved ones who are looking to make a purchase to the Ron Smith Buick family!! I would also like to say thank you from the bottom of my hearty to John Mobley!!

Everyone was beyond nice and very easy to deal with

I have not had the time to contact the dealer and do anything more than to "look, investigate and make a final decision".

I found the car I wanted on cars.com after searching several other sites. It was very helpful!

I went in with the hopes of buying a used car. I walked away in tears, due to the pricing. I was offered less than fair value for my trade in, which was a total slap in my face. My current vehicle has a few minor blemishes, but nothing worth 2/3 of fair value trade in. Then, when it came time do dicuss the price of the 'new' vehicle, they weren't willing to budge, although it was priced almost a grand over Blue Book. The salesman was a bit condecending in the sense that he assumed I wanted retail for my trade in and wholesale for the 'new' vehicle. On the contrary, I wanted reasonable numbers. You can't offer me next to nothing for my trade in and then charge me $1000 over Blue Book's excellent condition pricing. They continued to contact me after we left the dealership saying the loan payment was beyond our personal budget, wanting to know if they could still send our loan out to get approved by a bank. Um, no. We already made it clear we could not afford the numbers we were quoted. The second sales manager that we dealt with was completely unreasonable and not-so-friendly. I would not attempt to purchase a vehicle from this dealership in the future.

Customer service was excellent. I am basing my evaluation on the experience I had purchasing a new Enclave. Thai Do was a well-informed salesman who helped my wife and I get a vehicle that meets our family's needs and a price we could afford. He didn't try to pressure us into something we didn't need. The financing team was able to find us financing at an excellent rate, even though I have a few blemishes on my credit report. I would definitely recommend Ron Smith to my friends.