Reviews
Write a reviewVehicle delivered not running
Purchased a 1957 VW single cab that was said to be in good running condition (the sales man stated it ran great and he had driven it over 100 miles). Upon delivery from one of their recommended transporters, the vehicle would not start. Upon opening the engine gate, multiple parts came spilling out. The vehicle does not run and it appears the bold holding one of the belts in place is completely stripped. Garage kept sales man tried to blame it on transport. How a bolt gets stripped during transport is beyond me! It came that way. Now I have spent $30,000 on a vehicle that was delivered not running.
Vehicle delivered not running
Purchased a 1957 VW single cab that was said to be in good running condition (the sales man stated it ran great and he had driven it over 100 miles). Upon delivery from one of their recommended transporters, the vehicle would not start. Upon opening the engine gate, multiple parts came spilling out. The vehicle does not run and it appears the bold holding one of the belts in place is completely stripped. Garage kept sales man tried to blame it on transport. How a bolt gets stripped during transport is beyond me! It came that way. Now I have spent $30,000 on a vehicle that was delivered not running.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Experience
Bought our vehicle sight unseen. Nervous about doing it an Brian made me feel comfortable and let me know everything about it. Original tires were on vehicle and Brian had new tires put on so I could make drive back halfway across the Country without any issues! Great vehicle and great guys!!! The vehicle was in great condition!
Awesome Experience
Bought our vehicle sight unseen. Nervous about doing it an Brian made me feel comfortable and let me know everything about it. Original tires were on vehicle and Brian had new tires put on so I could make drive back halfway across the Country without any issues! Great vehicle and great guys!!! The vehicle was in great condition!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience
Great buying experience! Will definitely check here when buying my next vehicle. I just looked at some of their reviews and the negative ones sound like tire kickers who didn’t put down a deposit. A consignment shop has a duty to their seller to get deals done.
Great buying experience
Great buying experience! Will definitely check here when buying my next vehicle. I just looked at some of their reviews and the negative ones sound like tire kickers who didn’t put down a deposit. A consignment shop has a duty to their seller to get deals done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not trustworthy
I had a car under agreement and they sold it out from under me 6 hours later. I have seen similar complaints. These people are totally unethical. Stay away
Not trustworthy
I had a car under agreement and they sold it out from under me 6 hours later. I have seen similar complaints. These people are totally unethical. Stay away
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Not happy
I purchased a beautiful '87 Ramcharger 4x4 online in 2020. The selling process was great, and they helped ship the truck to me in Maryland. I expected some things to be less than perfect, but the truck arrived without a functioning front axle. It was effectively a 2 wheel drive. None of the dash gauges worked and there was lots of shoddy wiring. It sure looks pretty, but Im not happy.
Not happy
I purchased a beautiful '87 Ramcharger 4x4 online in 2020. The selling process was great, and they helped ship the truck to me in Maryland. I expected some things to be less than perfect, but the truck arrived without a functioning front axle. It was effectively a 2 wheel drive. None of the dash gauges worked and there was lots of shoddy wiring. It sure looks pretty, but Im not happy.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Do Business With This Company!
Went back to my hometown of Grand Rapids to buy a car from GarageKeptMotors. Jeremy was helpful, friendly, and negotiated a fair price for the car we wanted. Very satisfied and would do business with again!
Do Business With This Company!
Went back to my hometown of Grand Rapids to buy a car from GarageKeptMotors. Jeremy was helpful, friendly, and negotiated a fair price for the car we wanted. Very satisfied and would do business with again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Guys.....Superior show room!
A long-overdue shout out about A.J. and Jeremy....these guys truly care about you and your car! They will absolutely go the extra mile to make sure you are satisfied. No need to hesitate....call, and get your car taken care of today!
Great Guys.....Superior show room!
A long-overdue shout out about A.J. and Jeremy....these guys truly care about you and your car! They will absolutely go the extra mile to make sure you are satisfied. No need to hesitate....call, and get your car taken care of today!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cool Showroom!
These guys were great to work with. Professional, indoor heated showroom with beautiful cars on display. Made buying my new 1965 Mustang a breeze. Highly recommend! And I’ll be bringing it back when I’m looking to sell it.
Cool Showroom!
These guys were great to work with. Professional, indoor heated showroom with beautiful cars on display. Made buying my new 1965 Mustang a breeze. Highly recommend! And I’ll be bringing it back when I’m looking to sell it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Top Notch Classics!
Best place in Grand Rapids to buy a classic! Their showroom is spotless and their cars aren't crammed in there like the other guys. Friendly owners AJ and Jeremy that truly know cars and want to help. I would strongly recommend this place to anyone that wants to purchase a quality classic.
Top Notch Classics!
Best place in Grand Rapids to buy a classic! Their showroom is spotless and their cars aren't crammed in there like the other guys. Friendly owners AJ and Jeremy that truly know cars and want to help. I would strongly recommend this place to anyone that wants to purchase a quality classic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Place!
Very Professional! Happy with their timely response and honest representation of the cars. One of the highest quality cars found at one place that I have seen. Don't waste your time, best classic dealer in the area!
Awesome Place!
Very Professional! Happy with their timely response and honest representation of the cars. One of the highest quality cars found at one place that I have seen. Don't waste your time, best classic dealer in the area!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase