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Tasca Ford Berlin

(1,678 reviews)
Visit Tasca Ford Berlin
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tasca Ford Berlin from DealerRater.

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Great service on a Saturday .

Great service on a Saturday .. I was happy that they were able to program my keys to my truck💯

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tasca Ford Berlin! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Tasca Ford Berlin Team

Chad was a big help with reducing our overall bill due to

Chad was a big help with reducing our overall bill due to a FORD recall (NOx system). That's good customer service, going the extra mile without being asked. Both of our F350 diesel PU are serviced regularly at Berlin for the last 7 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience working with Chad! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

Service was good, and fast even though there was a lot of

Service was good, and fast even though there was a lot of customers waiting. Explained repairs quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tasca Ford Berlin, we value our customers and we look forward to seeing you down the road. Sincerely, The Tasca Ford Berlin Team

When you ask the service, rep the price of an oil change

When you ask the service, rep the price of an oil change and a lie to you and don't tell you the real price. Then you almost end up paying $300. For a stupid oil change, there's no way I'm ever going back. And I'm gonna tell everybody not to go there cause you suck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com

Great service.

Great service. Always called back. Was good with showing me other options and keeping me up to date.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Pat, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tasca Ford Berlin Team

The Service team is great to work with.

The Service team is great to work with. They are supportive of each other. I will continue to bring my car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tasca Ford Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Tasca Ford Berlin Team

Great service.

Great service. Highly recommended to all Ford owners. I will definetly use them again in future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Sal. Sincerely, The Tasca Ford Berlin Team

Great customer service!

Great customer service! I didn't realize how long the repair would take and had planned to wait. They gave me a ride home and picked me up when they were done. Everyone in the service department was very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

Allyssa takes the BEST care of me.

Allyssa takes the BEST care of me. I wouldn’t want to deal with anyone else !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience working with Allyssa, Jay! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

Leasing a car through Tasca Ford is easy and affordable.

Leasing a car through Tasca Ford is easy and affordable. Tom and Tony always go out of their way to ensure I am satisfied with my new leases... they go above and beyond and make the process quick and enjoyable! Would never go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review and shout-outs for both Tom and Tony! We really appreciate your business. Sincerely, The Tasca Ford Berlin Team