Winnie Chrysler Dodge Jeep Ram

Oil change & tire rotation was done in timely manner.

Very happy with service at Winnie Dodge. They are easy to deal with and always friendly & professional. We bought from them and have always had our regular service performed there.

Dallas was a great salesperson to work with and James explained all the paperwork throughly. Wonderful buying experience thru this dealership.

Such friendly and very helpful . When I went to get my tires checked for wear. Lisa in the parts department took the time to explain things to me. I really appreciated that. She went as far as getting one of the shop guys to check behind her inspection. I will buy cars here

The Service Writer I came into contact with was very professional, neatly attired, well-spoken and after identifying herself to me enquired if there was anything she could help me with. When addressing the issue with her that I was experiencing with my 2015 Dodge Ram 2500 Diesel truck engine after purchasing diesel fuel from a major brand dealer in Kountz, TX she had listened intently and asked a few questions regarding truck fuel filter status, etc. and once all of my comments and a test drive in the truck by a service representative was completed and discussed with her and myself she provided a recommendation to the service department to first perform a fuel quality check which was ultimately performed, results indicated a poor quality fuel, recommended both fuel filters be changed (one had less than 500 miles of use) and the under tank filter was original (17,392 miles) and this was completed and due to time constraints on my part decided to run the existing fuel out (less than 1/2 tank) vs having to go thru the difficult process of fuel tank removal, etc. and refill my fuel tank from my local Shell dealer of which I have been buying fuel from since the truck had been purchased new. All staff involved were friendly, seemed to be glad I was there, would have been better if I was in for additional parts procurement vs repairs, but highly professional in all aspects. Highly recommend their services and I have purchased new Dodge trucks from them prior.

Very easy to get my truck repaired and the sevice representing was very organized

Chris in service department went above and beyond to help get my vehicle repaired.

Great sales experience! No hassle at all! They listened to exactly what I wanted.

Normal maintenance items were addressed quickly. Additional requested items required part be ordered. Was told it would be overnight - took 2+ days. Staff were pleasant and the quality of the work seems good? but given that we have purchased 2 new vehicles in 2 years from this dealer, we expected faster. Perhaps our expectation was unrealistic, but we were used to top-tier service from our former dealership service center in Carson City, NV. It seems customer service is dwindling amidst ?supply chain issues? and indifference.

Great knowledge of the automobile and worked hard getting the one we wanted brought into the dealership