Pierce Auto Center

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 28, 2019

    They told me nothing had been replaced when in reality it had an aftermarket engine placed in the truck after the engine blew up. Odometer had been rolled... back which wasn't disclosed. I bought a truck that I thought had a hundred forty thousand miles on it when in reality it may have well over 250,000. It's been in two wrecks with multiple areas of damage reported. All withheld from me. I asked for a Carfax and unbeknown to me I didn't know there was another called "AutoCheck" which is what they gave me. Now I can't get anyone to take it on trade because the CARFAX is so bad. The dealership owner admitted to knowing that there was potential odometer change but then didn't disclose it until after the sale when I found out about it from another dealer. There's definitely evil out there folks. Unethical. And don't worry I am going the attorney route. Feel free to share - wouldn't want anyone else to have this experience

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 21, 2019

    I could not be more thrilled with the experience I had while purchasing a vehicle at Pierce Auto Center. I met with a sales associate by the name of Kevin... who was polite, professional and extremely informative. I showed up looking for a Dodge Durango and that’s exactly what I left with. The selection of vehicles they had was phenomenal and, strangely enough, even if they didn’t have what I needed or wanted they were willing to find it and get it for me. It’s such a pleasure to have this vehicle but even more so to know that Pierce Auto Center is there when I need or want another one. Thank you Kevin for guiding me in my purchase and thank you Pierce Auto Center for being there when I needed you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 15, 2018

    The service department is excellent. Took my car in for new tires & brakes...It's nice to go somewhere where everyone is so knowledgeable, helpful and... most importantly, honest. My next car purchase will be with them!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! See you next time!

  • 4.0 out of 5
    June 23, 2018

    Had a problem having car we purchased delivered with option that was promised by salesman. Dealership stood behind what salesman promised and took care... of the problem to our satisfaction.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 31, 2017

    i called theses people a man named John and told him i wanted to come there and buy the Honda accord dx they had i traveled 4 hours to get there... and they sold it off under me and i didn't get no notice what so ever to me that is poor dealership business

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 12, 2017

    Great sales team, awesome service department. I highly recommend anyone who is looking for an honest, fair,& very customer oriented dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! Let us know what we can do for you in the future!

  • 5.0 out of 5
    March 19, 2017

    nice I have not purchased car yet I haven't been able to get approved for a loan cuz of my income but they have been very helpful and tried really hard

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    2.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!

  • 5.0 out of 5
    December 8, 2016

    We were searching for a 2016 Jeep Cherokee sport and put that info into a search engine and had 7-10 dealerships call but Jon from Pierce was able to give... us the car with all the options we specified for the price we wanted which was cheaper than Dave Smith. When we came in to finish up paperwork it didn't take long and we were out the door.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Always glad to help! Let us know what we can do in the future!

  • 5.0 out of 5
    July 23, 2016

    My wife and I were in the market for a new Jeep and noticed a very well priced Cherokee at Pierce Auto. After contacting Jon Stolz, he arranged for us... to test drive the vehicle which was waiting for us when we arrived. The whole process of test driving as well as finding a loan rate that suited our needs was very refreshing. At no time did we feel pressured into this or that. Not only did they offer us the price we wanted for our trade in, they also priced the new car very competitively. Highly recommend a stop by Pierce Auto Center if you are in the market for a new or used vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am glad I was able to assist you guys! Let me know what I can do to help in the future!

  • 2.0 out of 5
    May 6, 2016

    I took my Dodge Ram pickup to Pierce Auto Center to handle factory recall work. I was treated fairly well by the person with whom I dealt. However, I was... treated in a condescending manner by one employee. After driving my pickup to Sandpoint, I noticed that someone had scratched the left rear door. Apparently he or she scraped the paint with the rivet on a pair of pants. I was able to correct most of the damage by waxing it a few times. There is a small nick where the rivet first made contact but it is barely visible. I am disgusted with Pierce Auto Center and I will never patronize this dealership again.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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