truly one of the best car buying experience. I worked with A K Agbabiaka, to purchase my Volkswagen and I couldn’t have asked for a better experience.... No pressure whatsoever, and he was very helpful in making a decision on the best vehicle for me. He worked with me, did not take long at all. This is the second vehicle I purchased, buy far the best, easy and painless encounter. I will recommend this to all my buddy's. Thanks A K and University Volkswagen! 5 stars! A K Agbabiaka your a Great man. I would shake your hand over the internet if I could.
Let me begin by saying I did not purchase a car from Audi Seattle, but I would still like to submit a positive review for the dealership, the cars, and... a particular salesperson. I was in the market for a new car, and was interested in the 2016 Audi A6 Prestige Model (and was looking at some other car / SUV brands as well). James Roberts, who sold my family an Audi Q5 in 2014, was extremely helpful during the research process. He was quick to respond, thorough in his answers to questions, and patient with me during the car buying process. James was able to closely match the car I wanted with my budget, and although I didn't select the Audi, he was very supportive of my decision. The A6 model is an excellent car, but I chose a different car (a SUV model) for other reasons. I would highly recommend this car, this dealership, and working with James when looking for an Audi.
My 16 year old daughter and I came to University VW looking for a used car. I needed something that would work within my tight, single mother budget, but... that would also fit my daughter's discriminating taste of a "cool car". Thankfully, we met salesman, Will Reardon, who tirelessly called us whenever something interesting would come on the lot that met our criteria. We finally settled on a cute 2006 Beetle. Soon after taking possession of the car, it had some mechanical issues that weren't foreseen when the safety inspection was done. I called Will, and he immediately put me at ease and said they would "make it right". While my daughter's car was in their shop, Will gave us a loaner car so my daughter could get to and from school while awaiting repairs to her Beetle. Then, the worst happened. My daughter got into an accident in their loaner. Luckily, she wasn't injured and our insurance will take care of the damages, but I dreaded having to make the call to Will to tell him we just wrecked the dealership's car. Again, true to form, Will put me at ease and was more concerned about my daughter's safety than about the car. Both Will Reardon and manager Chris Brown have gone above and beyond to provide amazing customer service with care and most importantly, integrity- something that seems to be so rare these days, especially when buying a used car. I'm truly appreciative of the exemplary way in which they took care of me and my daughter during this experience. If I was in the market to buy another car, I would buy it at University VW. And sorry about the loaner car guys..... :(
Best online car buying experience I've ever had. Worked with Dave. I named my price, they said yes and I picked up the car the next day with no hassles.
I feel compelled to share the absolute best, most enjoyable sales experience ever (for any purchase) regarding Seattle's University Volkswagen and employee... Chris Dalke. I walked into University VW about a week ago (after about 12 years, since last purchasing a New Beetle there) seeking a used VW for $5K (Sat, 8/29). I instead came away with a new 2015 Jetta (Sun, 9/6), and couldn't be more thrilled. Chris worked diligently and thoughtfully with me from start to finish - he never missed a beat. Thank you University VW and Chris Dalke!
Awesome customer service every time - great dealership!!
We purchased a 2015 Q5 TDI six months ago and couldn't be happier with our decision. We had been looking at several different cars for almost a year and... the customer service we received from the moment we walked onto the University Audi lot was by far the best. Our salesman James Roberts was knowledgeable and enthusiastic, professional and friendly. He clearly listened to what we wanted, worked to get us a decent trade in price for our old car, and was attentive and responsive before and after our purchase. He, along with salesman Will and finance guy Todd made the whole experience a positive one. It was actually fun to buy this car!
We purchased a 2015 Q5 TDI six months ago and couldn't be happier with our decision. We had been looking at several different cars for almost a year and... the customer service we received from the moment we walked onto the University Audi lot was by far the best. Our salesman James Case was knowledgeable and enthusiastic, professional and friendly. He clearly listened to what we wanted, worked to get us a decent trade in price for our old car, and was attentive and responsive before and after our purchase. He, along with salesman Will and finance guy Todd made the whole experience a positive one.
I have never bought a new car before and Kenneth worked with me to get me the price, interest rate and options that I had my heart set on. It was a great... experience, I am recommending Kenneth to anyone who asks me about my new car, he was awesome.
Just purchased our latest vehicle here. I came here specifically because of a deal on the car I thought I wanted, and ended up deciding to go a different... direction after test driving a few cars. The staff are friendly and welcoming, and our sales rep Kenneth Kiniry was so much fun to work with. He was very personable and informative, and I didn't feel any pressure during the car buying process, I felt that he genuinely wanted us to leave with exactly what we were looking for, and we did. They have earned our return business, and I will definitely recommend Kenneth and University VW/Audi to anyone else in the market.