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5.0
49 lifetime reviews.
  • Great buying Experience! A K Agbabiaka the best

    truly one of the best car buying experience. I worked with A K Agbabiaka, to purchase my Volkswagen and I couldn’t have asked for a better experie...


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    truly one of the best car buying experience. I worked with A K Agbabiaka, to purchase my Volkswagen and I couldn’t have asked for a better experience. No pressure whatsoever, and he was very helpful in making a decision on the best vehicle for me. He worked with me, did not take long at all. This is the second vehicle I purchased, buy far the best, easy and painless encounter. I will recommend this to all my buddy's. Thanks A K and University Volkswagen! 5 stars! A K Agbabiaka your a Great man. I would shake your hand over the internet if I could.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Support with Car Buying Experience

    Let me begin by saying I did not purchase a car from Audi Seattle, but I would still like to submit a positive review for the dealership, the cars...


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    Let me begin by saying I did not purchase a car from Audi Seattle, but I would still like to submit a positive review for the dealership, the cars, and a particular salesperson. I was in the market for a new car, and was interested in the 2016 Audi A6 Prestige Model (and was looking at some other car / SUV brands as well). James Roberts, who sold my family an Audi Q5 in 2014, was extremely helpful during the research process. He was quick to respond, thorough in his answers to questions, and patient with me during the car buying process. James was able to closely match the car I wanted with my budget, and although I didn't select the Audi, he was very supportive of my decision. The A6 model is an excellent car, but I chose a different car (a SUV model) for other reasons. I would highly recommend this car, this dealership, and working with James when looking for an Audi.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Impeccable 5 Star Customer Service

    My 16 year old daughter and I came to University VW looking for a used car. I needed something that would work within my tight, single mother budg...


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    My 16 year old daughter and I came to University VW looking for a used car. I needed something that would work within my tight, single mother budget, but that would also fit my daughter's discriminating taste of a "cool car". Thankfully, we met salesman, Will Reardon, who tirelessly called us whenever something interesting would come on the lot that met our criteria. We finally settled on a cute 2006 Beetle. Soon after taking possession of the car, it had some mechanical issues that weren't foreseen when the safety inspection was done. I called Will, and he immediately put me at ease and said they would "make it right". While my daughter's car was in their shop, Will gave us a loaner car so my daughter could get to and from school while awaiting repairs to her Beetle. Then, the worst happened. My daughter got into an accident in their loaner. Luckily, she wasn't injured and our insurance will take care of the damages, but I dreaded having to make the call to Will to tell him we just wrecked the dealership's car. Again, true to form, Will put me at ease and was more concerned about my daughter's safety than about the car. Both Will Reardon and manager Chris Brown have gone above and beyond to provide amazing customer service with care and most importantly, integrity- something that seems to be so rare these days, especially when buying a used car. I'm truly appreciative of the exemplary way in which they took care of me and my daughter during this experience. If I was in the market to buy another car, I would buy it at University VW. And sorry about the loaner car guys..... :(

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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