truly one of the best car buying experience. I worked with A K Agbabiaka, to purchase my Volkswagen and I couldn’t have asked for a better experience.... No pressure whatsoever, and he was very helpful in making a decision on the best vehicle for me. He worked with me, did not take long at all. This is the second vehicle I purchased, buy far the best, easy and painless encounter. I will recommend this to all my buddy's. Thanks A K and University Volkswagen! 5 stars! A K Agbabiaka your a Great man. I would shake your hand over the internet if I could.
Let me begin by saying I did not purchase a car from Audi Seattle, but I would still like to submit a positive review for the dealership, the cars, and... a particular salesperson. I was in the market for a new car, and was interested in the 2016 Audi A6 Prestige Model (and was looking at some other car / SUV brands as well). James Roberts, who sold my family an Audi Q5 in 2014, was extremely helpful during the research process. He was quick to respond, thorough in his answers to questions, and patient with me during the car buying process. James was able to closely match the car I wanted with my budget, and although I didn't select the Audi, he was very supportive of my decision. The A6 model is an excellent car, but I chose a different car (a SUV model) for other reasons. I would highly recommend this car, this dealership, and working with James when looking for an Audi.
Best online car buying experience I've ever had. Worked with Dave. I named my price, they said yes and I picked up the car the next day with no hassles.
Awesome customer service every time - great dealership!!
We purchased a 2015 Q5 TDI six months ago and couldn't be happier with our decision. We had been looking at several different cars for almost a year and... the customer service we received from the moment we walked onto the University Audi lot was by far the best. Our salesman James Roberts was knowledgeable and enthusiastic, professional and friendly. He clearly listened to what we wanted, worked to get us a decent trade in price for our old car, and was attentive and responsive before and after our purchase. He, along with salesman Will and finance guy Todd made the whole experience a positive one. It was actually fun to buy this car!
We purchased a 2015 Q5 TDI six months ago and couldn't be happier with our decision. We had been looking at several different cars for almost a year and... the customer service we received from the moment we walked onto the University Audi lot was by far the best. Our salesman James Case was knowledgeable and enthusiastic, professional and friendly. He clearly listened to what we wanted, worked to get us a decent trade in price for our old car, and was attentive and responsive before and after our purchase. He, along with salesman Will and finance guy Todd made the whole experience a positive one.
I have never bought a new car before and Kenneth worked with me to get me the price, interest rate and options that I had my heart set on. It was a great... experience, I am recommending Kenneth to anyone who asks me about my new car, he was awesome.
Just purchased our latest vehicle here. I came here specifically because of a deal on the car I thought I wanted, and ended up deciding to go a different... direction after test driving a few cars. The staff are friendly and welcoming, and our sales rep Kenneth Kiniry was so much fun to work with. He was very personable and informative, and I didn't feel any pressure during the car buying process, I felt that he genuinely wanted us to leave with exactly what we were looking for, and we did. They have earned our return business, and I will definitely recommend Kenneth and University VW/Audi to anyone else in the market.
What can I say, this was best car leasing experience I have ever had. Heath had everything prepared and laid out so the process was easy, well explained,... and expedited! He also made me feel good about how this purchase was helping my credit. Thank you Heath!
Leased a brand new 2015 A4 from Ryan Kam. He was awesome! Great Customer Service! Did everything he could to make sure we were taken care of and happy!... Got us exactly what we wanted even though it wasn't on their lot he found it for us. When we went to go pick up the vehicle he did a thorough overview of all the options the vehicle had. He even brought our plates down to my husband's work when it arrived. Thanks Ryan!!! Definitely see him if you are in the market for a car! You are awesome! Our finance person, Becky, was also great! She was totally patient with us cause had our 3 little kids with us. Did everything to make sure we were happy with the terms and monthly payment. Thanks University Audi!