Reviews
Excellent follow up and follow through with the process
Excellent follow up and follow through with the process of engine replacement. Mike Ferguson was especially helpful with this process!!!
Excellent follow up and follow through with the process
Excellent follow up and follow through with the process of engine replacement. Mike Ferguson was especially helpful with this process!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer Service was rude unpleasant and unwilling to do
Customer Service was rude unpleasant and unwilling to do her job. She lacks people skills and sympathy. I have over heard her on the phone and watched how she interacts with customers and she not someone I would want working for me. I am sure I am not the only one who has expressed this concern.
Customer Service was rude unpleasant and unwilling to do
Customer Service was rude unpleasant and unwilling to do her job. She lacks people skills and sympathy. I have over heard her on the phone and watched how she interacts with customers and she not someone I would want working for me. I am sure I am not the only one who has expressed this concern.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The employees at porter hyundai are very courteous and
The employees at porter hyundai are very courteous and act professional about their various jobs. They are all willing to go out of their way to help you Can't say enough about them Thank you one and all.
The employees at porter hyundai are very courteous and
The employees at porter hyundai are very courteous and act professional about their various jobs. They are all willing to go out of their way to help you Can't say enough about them Thank you one and all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No appointment needed!
No appointment needed! My oil change and tire rotation was completed in a timely manner.
No appointment needed!
No appointment needed! My oil change and tire rotation was completed in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought car in to dealership with appointment for factory
Brought car in to dealership with appointment for factory recall. Spent two hours there waiting after which told parts had to be ordered. Would have to come back another time for 2 to 2 1/2 hours for part replacement. One visit should have corrected the problem.
Brought car in to dealership with appointment for factory
Brought car in to dealership with appointment for factory recall. Spent two hours there waiting after which told parts had to be ordered. Would have to come back another time for 2 to 2 1/2 hours for part replacement. One visit should have corrected the problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Mike F was excellent with communication and moving things
Mike F was excellent with communication and moving things along swiftly for service and coordination (shuttle included). Manager note: get more staff on deck for better time availability for customers! That was the only issue for this visit.
Mike F was excellent with communication and moving things
Mike F was excellent with communication and moving things along swiftly for service and coordination (shuttle included). Manager note: get more staff on deck for better time availability for customers! That was the only issue for this visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The team completed all tasks quickly, demonstrating both
The team completed all tasks quickly, demonstrating both efficiency and professionalism. Pricing was articulated clearly from the beginning, and I appreciated having no unexpected costs pop up during the process. This transparency made the entire experience much more pleasant and stress-free. Thank you for a job well done!
The team completed all tasks quickly, demonstrating both
The team completed all tasks quickly, demonstrating both efficiency and professionalism. Pricing was articulated clearly from the beginning, and I appreciated having no unexpected costs pop up during the process. This transparency made the entire experience much more pleasant and stress-free. Thank you for a job well done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rob Williams got me in and oiut faster than I was
Rob Williams got me in and oiut faster than I was expecting.. I can trust Rob
Rob Williams got me in and oiut faster than I was
Rob Williams got me in and oiut faster than I was expecting.. I can trust Rob
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice technicians; work was done well and timely.
Nice technicians; work was done well and timely. Will return to this facility in the future
Nice technicians; work was done well and timely.
Nice technicians; work was done well and timely. Will return to this facility in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I brought my car in for service without an appointment.
I brought my car in for service without an appointment. I was told that that would see what they could do, to get me my car checked out as soon as possible. I was very thankful for their effort in trying to expedite my request.
I brought my car in for service without an appointment.
I brought my car in for service without an appointment. I was told that that would see what they could do, to get me my car checked out as soon as possible. I was very thankful for their effort in trying to expedite my request.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair