Reviews
Hunter was very good to work with.
Hunter was very good to work with. Kept me informed and work was finished on time.
Hunter was very good to work with.
Hunter was very good to work with. Kept me informed and work was finished on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They did a great job of working with me.
They did a great job of working with me. Zach did a superb job of explaining and going over everything with me!
They did a great job of working with me.
They did a great job of working with me. Zach did a superb job of explaining and going over everything with me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I don't know who Austin Cole is.
I don't know who Austin Cole is. I only worked with Lam. He was great to work with.
I don't know who Austin Cole is.
I don't know who Austin Cole is. I only worked with Lam. He was great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’ve always appreciated the Walser dealership ….
I’ve always appreciated the Walser dealership ….everyone is most helpful at all times !!!!! Especially Lam!!!!
I’ve always appreciated the Walser dealership ….
I’ve always appreciated the Walser dealership ….everyone is most helpful at all times !!!!! Especially Lam!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership, excellent customer care.
Great dealership, excellent customer care. Best in town. Would go there again and again. Thanks
Great dealership, excellent customer care.
Great dealership, excellent customer care. Best in town. Would go there again and again. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lam was a pleasure to work with - very communicative and
Lam was a pleasure to work with - very communicative and made sure to address all of my questions. When buying a car sight unseen, there are a lot of uncertainties and I was appreciative that Lam was so helpful throughout the entire process and making the remote buying experience easy.
Lam was a pleasure to work with - very communicative and
Lam was a pleasure to work with - very communicative and made sure to address all of my questions. When buying a car sight unseen, there are a lot of uncertainties and I was appreciative that Lam was so helpful throughout the entire process and making the remote buying experience easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HARRISON BARNETTE FOLLOWED UP MANY TIMES AFTER WE
HARRISON BARNETTE FOLLOWED UP MANY TIMES AFTER WE PURCHASED OUR NEW 2025 GLS550. He Always was There to Assist Us with any QUESTIONS. Every Question we had was always Answered. We WOULD PURCHASE AGAIN from HARRISON BARNETTE and Mercedes-Benz of Wichita KS See Harrison Barnette for your Next Vehicle and Purchasing will be EASY, HASSLE FREE, COMPLETE INFORMATION DOWN TO Delivery, Payment and Follow Ups. Thank You Harrison
HARRISON BARNETTE FOLLOWED UP MANY TIMES AFTER WE
HARRISON BARNETTE FOLLOWED UP MANY TIMES AFTER WE PURCHASED OUR NEW 2025 GLS550. He Always was There to Assist Us with any QUESTIONS. Every Question we had was always Answered. We WOULD PURCHASE AGAIN from HARRISON BARNETTE and Mercedes-Benz of Wichita KS See Harrison Barnette for your Next Vehicle and Purchasing will be EASY, HASSLE FREE, COMPLETE INFORMATION DOWN TO Delivery, Payment and Follow Ups. Thank You Harrison
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Merc team was pleasant to work with but failed after
The Merc team was pleasant to work with but failed after the deal with was closed. We purchased a BMW as we felt the performance was better, but the team was unable to provide any “swag” for the $80k we spent. It all falls under the Walser brand and resulted in us feeling let down. Not something you should feel after purchasing a luxury vehicle.
The Merc team was pleasant to work with but failed after
The Merc team was pleasant to work with but failed after the deal with was closed. We purchased a BMW as we felt the performance was better, but the team was unable to provide any “swag” for the $80k we spent. It all falls under the Walser brand and resulted in us feeling let down. Not something you should feel after purchasing a luxury vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hunter Cook always informs me upfront costs and
Hunter Cook always informs me upfront costs and expectation when my vehicle will be available for pick-up. The female voice person who scheduled my vehicle for arrival was very helpful. Thank you.
Hunter Cook always informs me upfront costs and
Hunter Cook always informs me upfront costs and expectation when my vehicle will be available for pick-up. The female voice person who scheduled my vehicle for arrival was very helpful. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Harrison was very helpful and responsive to my questions.
Harrison was very helpful and responsive to my questions. However, regarding the dealership itself, we had some issues. The back of the car was dirty when it was received. There was quite a bit of dirt on the plastic on the sides of the very back. There was also a recall that we had to fix, and we were told about it, but it would have been nice if it was taken care of before being shipped. I also had to replace the shredded wipers. Little things that were easy fixes but still feel the dealership should have taken care of them ahead of time. The delivery driver was late but very polite and apologetic. This was not an issue for us, since they did call to apologize ahead of time and he was very professional during delivery.
Harrison was very helpful and responsive to my questions.
Harrison was very helpful and responsive to my questions. However, regarding the dealership itself, we had some issues. The back of the car was dirty when it was received. There was quite a bit of dirt on the plastic on the sides of the very back. There was also a recall that we had to fix, and we were told about it, but it would have been nice if it was taken care of before being shipped. I also had to replace the shredded wipers. Little things that were easy fixes but still feel the dealership should have taken care of them ahead of time. The delivery driver was late but very polite and apologetic. This was not an issue for us, since they did call to apologize ahead of time and he was very professional during delivery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car