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Mercedes-Benz of Wichita

4.5
(124 reviews)
Visit Mercedes-Benz of Wichita
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (855) 955-2115 (855) 955-2115
Used (888) 536-7521 (888) 536-7521
Service (316) 444-5222 (316) 444-5222

Inventory

See all 163 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2016.
Mercedes-Benz of Wichita is a premier automotive dealership specializing in the sale and service of luxury Mercedes-Benz vehicles. With a reputation for excellence, Mercedes-Benz of Wichita offers a wide range of new, certified, and pre-owned vehicles, along with expert maintenance and repair services. Committed to providing exceptional customer service and delivering the ultimate Mercedes-Benz experience, the dealership caters to the needs and preferences of discerning clients seeking luxury, performance, and sophistication.

Service center

Phone number (316) 444-5222

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.5
(124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great responsiveness and very helpful throughout the

Great responsiveness and very helpful throughout the buying experience. I would highly recommend these folks

5.0

Great responsiveness and very helpful throughout the

Great responsiveness and very helpful throughout the buying experience. I would highly recommend these folks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2.0

In to look at purchasing a used truck today.

In to look at purchasing a used truck today. Sat for nearly 2 hours waiting on a trade appraisal. Only to be completely low balled on the trade. They used KBB as their “auto estimator tool” which everyone knows is wrong 100% of the time. Will not be going back as the offer was insulting. The true value of the truck on JD power and NADA both gave a more realistic value. Only reason I give a 2 star is the sales associate was super cool. Finance manager. Not impressed as he expressed no knowledge of vehicle mechanics and had no answers for any of the “deductions” they claimed on my vehicle.

2.0

In to look at purchasing a used truck today.

In to look at purchasing a used truck today. Sat for nearly 2 hours waiting on a trade appraisal. Only to be completely low balled on the trade. They used KBB as their “auto estimator tool” which everyone knows is wrong 100% of the time. Will not be going back as the offer was insulting. The true value of the truck on JD power and NADA both gave a more realistic value. Only reason I give a 2 star is the sales associate was super cool. Finance manager. Not impressed as he expressed no knowledge of vehicle mechanics and had no answers for any of the “deductions” they claimed on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Best car purchase experience ever (I'm nearly 60 years

Best car purchase experience ever (I'm nearly 60 years old)... Lam Nguyen was clear about the price and kept me updated every step of the way from the time the truck left the factory. No "hidden" changes or last minute change in deal terms. Was straight forward and transparent, exactly the way I prefer to buy a vehicle. I told Lam will definitely purchase from him and Walser again.

5.0

Best car purchase experience ever (I'm nearly 60 years

Best car purchase experience ever (I'm nearly 60 years old)... Lam Nguyen was clear about the price and kept me updated every step of the way from the time the truck left the factory. No "hidden" changes or last minute change in deal terms. Was straight forward and transparent, exactly the way I prefer to buy a vehicle. I told Lam will definitely purchase from him and Walser again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

I recently bought a used 2017 Mercedes E400 coupe from

I recently bought a used 2017 Mercedes E400 coupe from Walser. It was my first experience with purchasing a Mercedes and these guys were great. It was a very easy process with no mess. They got me into the car I wanted and were extremely helpful along the way! The service department even gave me a run down of what to expect on maintenance before I purchased! Great group of people to work with!

5.0

I recently bought a used 2017 Mercedes E400 coupe from

I recently bought a used 2017 Mercedes E400 coupe from Walser. It was my first experience with purchasing a Mercedes and these guys were great. It was a very easy process with no mess. They got me into the car I wanted and were extremely helpful along the way! The service department even gave me a run down of what to expect on maintenance before I purchased! Great group of people to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Amazing dealership!

Amazing dealership! If you want a best deal in the entire country then this is the place. No one else in the country can beat it. Lam was very courteous and professional. I was from out of state and Lam shared every details via facetime call. He was very accommodating with my timings and also arranged delivery process seamless.

5.0

Amazing dealership!

Amazing dealership! If you want a best deal in the entire country then this is the place. No one else in the country can beat it. Lam was very courteous and professional. I was from out of state and Lam shared every details via facetime call. He was very accommodating with my timings and also arranged delivery process seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Its always a great experience when I am here!

Its always a great experience when I am here! The sales and service team are second to none!

5.0

Its always a great experience when I am here!

Its always a great experience when I am here! The sales and service team are second to none!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Lam and team were excellent to work with.

Lam and team were excellent to work with. I’m from out of state and they kept me informed the entire time. Great service and honest people. I look forward to buying my next car from them.

5.0

Lam and team were excellent to work with.

Lam and team were excellent to work with. I’m from out of state and they kept me informed the entire time. Great service and honest people. I look forward to buying my next car from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Great Dealership!

Great Dealership! I bought my new EQE from them and they made the process very simple!

5.0

Great Dealership!

Great Dealership! I bought my new EQE from them and they made the process very simple!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

They have listed cars on cars.

They have listed cars on cars.com for 80k while the same car is listed for 90k on their website. This clearly is a red flag. Stay away.

1.0

They have listed cars on cars.

They have listed cars on cars.com for 80k while the same car is listed for 90k on their website. This clearly is a red flag. Stay away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Good morning Kenny, we apologize for any misleading information you may be seeing please contact our General Manager Campbell Walser at 612-508-5100

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5.0

Lam was extremely helpful with the car-buying experience.

Lam was extremely helpful with the car-buying experience. I would highly recommend him in the future.

5.0

Lam was extremely helpful with the car-buying experience.

Lam was extremely helpful with the car-buying experience. I would highly recommend him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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