Hermiston Chrysler Dodge Jeep Ram

Reviews

4.0
(29 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
1.0

Shopping for a new 2020 ram 2500

Can not rely on sales service to find what you need, after my request they didn't contact me back for over a week. When they finally contact back it was for a rig not even close to what I requested. All the responses from them were by text only?

1.0

Bad experience

Very bad experience. Went in to by a car and the sales manager Bryan wouldn't stop asking me for my personal cell phone number. I left and bought a car somewhere else

5.0

New car

Was s very pleasant experience, not a lot of haggling, I've purchased two rigs here and will be back for a third someday.

5.0

Customer Service

Really great service? never had to worry about how the work was going it always goes great.

Dealer response

Rueben, thank you so much for the positive review! We're looking forward to your next visit with us!

4.0

Love my jeep

Quick and smooth very nice Jesse and Kevin helped the process .

4.5

Service

Service was good - price was little higher than quoted but I didn't have anything in writing. Customer service was excellent so forgave the higher price - at least I thought was higher. Great place to get work done if you get stuck waiting.

Dealer response

Thank you very much for sharing these comments. We always love to receive great feedback!

4.2

Quite average

What you get from this car is basically what you would get from any 7 seater. Though one thing it definitely doesn't have is comfort. The cushions are less than an inch wide and chairs are angled 90 degrees or less. The foot room for the seats in the far back are less than 5 inches so unless you have less than 5 inch in length feet your not going to be comfortable. Barely any trunk room as well. OK.

4.7

Excellent communication.

Excellent assist and communication with this Dealership.

3.0

OIL CHANGE AND UPDATE ON MAINTENANCE

The gentlemen at service counter are always nice and friendly.

1.0

Recent maintenance on our Dodge Ram 2500

Recently we requested Hermiston Chrysler Dodge Jeep Ram to perform a overall maintenance & vehicle inspection on a Dodge Ram 2500, specifically requesting replacement of Transfer case, front & rear Axels/Differential and Radiator fluids as well as Transmission serviced. Hermiston Dodge performed all maintenance in a one day, the staff was very cordial and costs comparably close to estimate provided. We would highly recommend their efficiency to anyone having concerns about their vehicle.

See all 29 reviews