Reviews
Write a reviewExcellent experience
Charlotte steered me and my car through the process efficiently as always. She provide a nice loaner and kept me informed and reviewed the findings of the inspection (voice and video). At pick- up the car had been washed, and the bill was not too bad.
Jim–thank you for letting us know that your time with Charlotte at BMW of Devon was as successful as usual! We appreciate your business and hope to see you again.
Great service at BMW Devon
I’m very pleased with the service provided by service advisor Eric at BMW Devon. I had an emergency issue with coolant leak, and he immediately took care of it in a very efficient and timely fashion.
Thank you for your review, Aman! We're delighted Eric delivered excellent, quick service in the face of your coolant leak emergency issue. The entire BMW of Devon team is happy to assist you; drive safe!
Kerry Simmons was awesome and kept us updated on the
Kerry Simmons was awesome and kept us updated on the status and arrival of our new BMW. I would definitely recommend Kerry and BMW of Devon.
Steve - We truly appreciate you recommending Kerry and are thrilled that she made your purchasing process go smoothly. Thank you for trusting your business with us at BMW of Devon! We wish you safe driving.
Good overall experience
Polite, courteous attendants greeted me when I drove in. There was ease in scheduling and picking up a loaner car. My service advisor, Eric is knowledgeable and pricing is fair.
Thank you so much for taking the time to share your feedback with us, Bonnie! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great service
Happy the complimentary car wash is back! Everything was done to my expectations. Always a great experience. I especially love the videos they take so I can see what’s going on with my car.
Thank you so much for taking the time to share your feedback with us, Kimberly! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Good service
I liked that I was taken in for service at the last minute before I was taking a long road trip. My oil service was needed.
Hi Joanne and thanks for your kind words! We appreciate our team here at BMW of Devon and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
My BMW Service at Devon Hill BMW
It was pretty quick check in process… liked the video summary by the tech feature… the only thing that was disappointing was the price of the wipers & installation
Thank you for this review! I really appreciate your business. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Best dealership I’ve found!
Everyone was friendly and professional from the person who greeted me as I drove in, through my service manager (Jeff Martin) right through to the cashier!
Caryl, it’s great to know that Jeff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Top Notch Service
The folks at this dealership, as always are very professional, the team works very efficiently to ensure a positive visit.
Martin, BMW of Devon would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great experience
Anthony was great. Car was delivered sooner than expected. The whole process was efficient and everyone was friendly and knowledgeable
We cannot thank you enough for this glowing review of our service center, Lawrence! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com