Reviews
I would never recommend anyone use this Porsche dealership. It is the worst one in the area. In 2024, I purchased a 2025 Porsche Panamera. I am just realizing that on my registration my car was listed under an electric vehicle which means I’ve been paying electric vehicle fees for a gas car. I’ve called the dealership every day for a week straight and have not been able to get any answers whatsoever. Today, I was finally told that there was nothing they could do on their end, which they could’ve told me the first day I called. I will never use this dealership again.
I would never recommend anyone use this Porsche dealership. It is the worst one in the area. In 2024, I purchased a 2025 Porsche Panamera. I am just realizing that on my registration my car was listed under an electric vehicle which means I’ve been paying electric vehicle fees for a gas car. I’ve called the dealership every day for a week straight and have not been able to get any answers whatsoever. Today, I was finally told that there was nothing they could do on their end, which they could’ve told me the first day I called. I will never use this dealership again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I recently purchased a Porsche 911 from out of state, and I cannot speak highly enough of my Porsche Brand Ambassador, Elvin Flores, at Porsche River Oaks. I found a specific VIN on Porsche.com and called the dealership. Elvin was incredibly professional and respectful of my time. Instead of giving me the runaround, he promised to verify the car's exact availability and call me back in ten minutes—and he did exactly that. After I placed my deposit, he personally called to congratulate me on becoming a new Porsche owner. Because I was buying from California, the logistics were entirely new to me, but Elvin seamlessly guided me through the entire out-of-state purchasing process. I had a lot of questions, and he was exceptionally patient and knowledgeable, especially regarding the 911 platform. What truly sets Elvin apart, however, is his post-sale support. My car was delivered a week ago, and when I texted him today with a question, he immediately called me back and resolved my issue. He didn't just sell me a car; he provided a world-class, ongoing relationship. If you are in the Houston area—or buying from across the country—do yourself a favor and ask for Elvin Flores. You will be in great hands.
I recently purchased a Porsche 911 from out of state, and I cannot speak highly enough of my Porsche Brand Ambassador, Elvin Flores, at Porsche River Oaks. I found a specific VIN on Porsche.com and called the dealership. Elvin was incredibly professional and respectful of my time. Instead of giving me the runaround, he promised to verify the car's exact availability and call me back in ten minutes—and he did exactly that. After I placed my deposit, he personally called to congratulate me on becoming a new Porsche owner. Because I was buying from California, the logistics were entirely new to me, but Elvin seamlessly guided me through the entire out-of-state purchasing process. I had a lot of questions, and he was exceptionally patient and knowledgeable, especially regarding the 911 platform. What truly sets Elvin apart, however, is his post-sale support. My car was delivered a week ago, and when I texted him today with a question, he immediately called me back and resolved my issue. He didn't just sell me a car; he provided a world-class, ongoing relationship. If you are in the Houston area—or buying from across the country—do yourself a favor and ask for Elvin Flores. You will be in great hands.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Enjoyed working with Chris on this new Macan S. I will say that I tend to keep my cars longer than most Porsche owners and therefore don't go thru the buying process very often. Chris made this as painless as he possibly could! I would call on him when ready for the next Porsche!
Enjoyed working with Chris on this new Macan S. I will say that I tend to keep my cars longer than most Porsche owners and therefore don't go thru the buying process very often. Chris made this as painless as he possibly could! I would call on him when ready for the next Porsche!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Eric! Chris and our team are here whenever you're ready for your next visit.
Always a positive, seamless experience! From ordering to delivery, excellent service. Thank you Eddie Charara!
Always a positive, seamless experience! From ordering to delivery, excellent service. Thank you Eddie Charara!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are thrilled to hear that you had a positive and seamless experience with us! Thank you for choosing us, and we look forward to serving you again in the future.
I cannot recommend this dealership, compared with a previous Porsche dealership I have purchasd from. Having agreed on the vehicle I wanted, the salesman continued to try and add dealership options (cerminic coating, maintenance package) to the invoice. After nearly 3 hours, I was just anxious to get home. The final invoice had two items added to it -"Dealer Service Fee" (alloy wheel protection) and "Roadvantage Theft Protection". This latter program was to cover the vehicle in the event the anti-theft system failed, and the vehicle was stolen - on a Porsche! and which my own insurance policy covers! I just did not expect this kind of behavour from a luxury delership. Fortunatly, this program could be cancelled within 30 days of purchase. However, I had to involve Porsche North American to get this resloved, and after nearly 3 months, the money was refunded - as well as the fee for the wheel protection, which technically was not refundable. And, on checking the vehicle a coulpe of days afer driving home, I found all four tires were 6 - 7 psi below the recommened pressure - and the windshiels washer bottle was almost empty. Again, not something one expects from a Porsche delership.
I cannot recommend this dealership, compared with a previous Porsche dealership I have purchasd from. Having agreed on the vehicle I wanted, the salesman continued to try and add dealership options (cerminic coating, maintenance package) to the invoice. After nearly 3 hours, I was just anxious to get home. The final invoice had two items added to it -"Dealer Service Fee" (alloy wheel protection) and "Roadvantage Theft Protection". This latter program was to cover the vehicle in the event the anti-theft system failed, and the vehicle was stolen - on a Porsche! and which my own insurance policy covers! I just did not expect this kind of behavour from a luxury delership. Fortunatly, this program could be cancelled within 30 days of purchase. However, I had to involve Porsche North American to get this resloved, and after nearly 3 months, the money was refunded - as well as the fee for the wheel protection, which technically was not refundable. And, on checking the vehicle a coulpe of days afer driving home, I found all four tires were 6 - 7 psi below the recommened pressure - and the windshiels washer bottle was almost empty. Again, not something one expects from a Porsche delership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I had a great experience buying my car at Porsche River Oaks! Communication with both Michael and Danny has been awesome. From the test drive to the purchase, everything was first class! I would happily buy from Porsche River Oaks again.
I had a great experience buying my car at Porsche River Oaks! Communication with both Michael and Danny has been awesome. From the test drive to the purchase, everything was first class! I would happily buy from Porsche River Oaks again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Porsche River Oaks! We're pleased Michael and Danny provided first-class service throughout your purchase experience.
Excellent service, Elvin, and all the others, help us incredibly since the star at the end
Excellent service, Elvin, and all the others, help us incredibly since the star at the end
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Sonia! We're pleased Elvin and our team provided excellent service from start to finish.
Buying my first ever Porsche from this dealership was absolutely top tier from my initial visit to driving away in my dream car! The inside of the dealership is very well laid out, super nice, and welcoming. They have lounge areas equipped with snack and beverages on each floor and there is a great retail store too. My salesperson, Danny, was friendly, professional, knowledgeable, most importantly not at all pushy. It was a pleasure to work with him and he made the buying experience wonderful. Ryan in finance was also great to deal with, no pressure, no xx, and made for a the transaction easy and enjoyable. I’ll look forward to visiting the dealership and take advantage of the fantastic “Complimentary hand-wash for the life of the vehicle”. What a fantastic incentive to consider Porsche River Oaks when shopping for your dream Porsche.
Buying my first ever Porsche from this dealership was absolutely top tier from my initial visit to driving away in my dream car! The inside of the dealership is very well laid out, super nice, and welcoming. They have lounge areas equipped with snack and beverages on each floor and there is a great retail store too. My salesperson, Danny, was friendly, professional, knowledgeable, most importantly not at all pushy. It was a pleasure to work with him and he made the buying experience wonderful. Ryan in finance was also great to deal with, no pressure, no xx, and made for a the transaction easy and enjoyable. I’ll look forward to visiting the dealership and take advantage of the fantastic “Complimentary hand-wash for the life of the vehicle”. What a fantastic incentive to consider Porsche River Oaks when shopping for your dream Porsche.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Anthony! We're pleased Danny and Ryan made your first Porsche purchase such a positive experience. We look forward to seeing you for that complimentary hand wash.
Chris Mazloomi is a great ambassador for Porsche River Oaks. This is our second Porsche with Chris, and we have built a strong business relationship over the last few years. It is because of people like Chris that I will continue doing business with Porsche River Oaks.
Chris Mazloomi is a great ambassador for Porsche River Oaks. This is our second Porsche with Chris, and we have built a strong business relationship over the last few years. It is because of people like Chris that I will continue doing business with Porsche River Oaks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Acastro, for your wonderful review! We're thrilled to hear that Chris Mazloomi has been a great ambassador for Porsche River Oaks and that you've built a strong business relationship with him. Your trust and loyalty mean the world to us, and we look forward to continuing to provide you with the quality service you deserve!
my experience buying a porsche was outstanding from start to finish. the quality of the vehicle is exceptional it truly lives up to the brand?s reputation for performance craftsmanship and attention to detail. everything about the car feels refined and well built making it a joy to drive. what made the experience even better was the incredible support from mike and dawn. they were both extremely helpful knowledgeable and patient throughout the entire process. they took the time to answer all my questions and made sure i felt confident in my decision. overall it was a smooth and enjoyable experience and i couldn?t be happier with my purchase.
my experience buying a porsche was outstanding from start to finish. the quality of the vehicle is exceptional it truly lives up to the brand?s reputation for performance craftsmanship and attention to detail. everything about the car feels refined and well built making it a joy to drive. what made the experience even better was the incredible support from mike and dawn. they were both extremely helpful knowledgeable and patient throughout the entire process. they took the time to answer all my questions and made sure i felt confident in my decision. overall it was a smooth and enjoyable experience and i couldn?t be happier with my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Jessica-Lynn, for your wonderful review! We're thrilled to hear that your experience buying a Porsche was outstanding and that you found the quality of the vehicle exceptional. It's great to know that Mike and Dawn provided you with the reliable support you needed throughout the process, and we appreciate you sharing your positive feedback with us.