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Kia of Streetsboro

(728 reviews)
Visit Kia of Streetsboro
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
New (330) 474-3025 (330) 474-3025
Used (330) 474-3026 (330) 474-3026
Service (330) 474-3035 (330) 474-3035

Reviews

(728 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Streetsboro from DealerRater.

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My husband and I had another fantastic experience at Kia

My husband and I had another fantastic experience at Kia of Streetsboro after buying our Seltos there a few years ago. Jerrid Marhefka, our sales consultant was so great to work with, extremely professional and personable, and helped us through every step of the process. The sales manager, Moe Mustafa, was extremely attentive, checking in with us many times during our visit and ensuring our experience was next-level, and the finance manager, Randy Roberts, took the time to answer all of our questions, and quickly and efficiently got us through all the paperwork for both cars we ended up driving home. Every person we had the pleasure of working with is an absolute credit to this location, and we are happy to recommend them to our friends and family. Thank you all for going above and beyond, and we will definitely be back when it's time to trade in!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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helped me find my first car!

helped me find my first car! very informative and helpful! made it a super smooth process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeremiah was awesome to work with and with no problems he

Jeremiah was awesome to work with and with no problems he was accurate with information and instructions to get the deal done. Awesome experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They were really great at Kia very friendly and they work

They were really great at Kia very friendly and they work with u very well over all great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Total con artist.

Total con artist. Tony and Malik very deceptive. Make sure to contact a lender of your own. They would only contact capital one. Wanted 19 percent interest. Comically was the same rate they offered there years ago which we declined. Being more experienced now we contact our lender….. 9.8 percent ok that’s handled right….. Wrong go to sign paperwork 11.4 interest????? The loan officer didn’t see the note wrote for him …. Ok now we are good right……. Wrong now the tried to put a theft warranty on for 1,800$ I didn’t ask for or agree to this .. never had a worse experience.. The will find anyway to raise there profits…and now reading the reviews I’m not the only person to have this issue. And they definitely are not commenting on or taking responsibility on any of their bad experiences only the good ones if you decide to go through this dealer keep your belt tight if you let loose they will get you … some how

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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When we first walked in, we were greeted by Dale.

When we first walked in, we were greeted by Dale. He held the door open for us & asked if we had an appointment. I told him we looked at a vehicle online & received information from Joanne. She's the computer system. He showed us the Edge withv7500 miles, but it was beat. He then showed us several cars. We focused on Kias. We drove a few vehicles. I believe a total of 4. Not once did we feel pressured to purchase a vehicle. Dale was awesome! We then decided to purchase a 05 Kia Sportage hybrid. That is for me. We were then introduced to Mo, the sales manager. A great guy as well. Again, no pressure. Incredible. We filled out paperwork then we had to go to finance. That's where we met Randy. Again,another great guy! No pressure. I can't stress that enough. Long story short, my fiance & I left with 2...that's right 2 brand new Kias from your store! The 3 guys that we dealt with...Dale, Mo & Randy, nothing short of awesome. They made these sales with no pressure! We were there from 11 til 4! I can't thank these 3 gentlemen enough. They earned our business. From here on out, these 3 guys will be our 1st stop for new vehicles, for sure. We had a lot of laughs with your staff. It was a great experience! I'll certainly recommend this dealership to our friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience.

Great experience. Jack was great at getting me where I wanted to be with down payment, interest rate and monthly payments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dale and his team did absolutely amazing!

Dale and his team did absolutely amazing! After having a bad experience in the past they assured me that wouldn’t happen again. Everyone was very pleasant and answered every question I had. Dale was great and didn’t hide anything like some salesmen do, he was straight forward with everything. I will most definitely be back when I’m ready to purchase again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dale and the team did a great job!

Dale and the team did a great job! I would recommend anyone to this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kind, informative, easy.

Kind, informative, easy. Worked hard to get us a payment e we were comfortable with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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