Mastriano Motors

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 9:00 AM - 6:00 PM

Mastriano Motors Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 4:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2016

At Mastriano Motors LLC we are proud of the quality used cars we sell and our dedication to serve the needs of our custo

...

mers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you’ve had, you can count on our dedicated sales staff to make it the best buying experience possible.

Reviews

4.4 out of 5 4.4
55 lifetime reviews. Includes reviews of Mastriano Motors from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    May 14, 2019

    I did not end up purchasing a vehicle through the dealership, but found that their customer service was very helpful. I did not end up purchasing a vehicle... was just doing some research and they were responsive in a very timely matter and answered any and all questions that I had. I would definitely reconsider this dealership for my next purchase based on this experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 22, 2018

    Awesome sales force. I explained my financial status and the salesman brought me the perfect truck near my payment needs. Total time spent with paperwork... was far less than any other dealer I have dealt with before. If anyone is looking for a good deal, give them a try!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 11, 2016

    Excellent service. Mike was very helpful and was easy to work with!!! Great quality vehicle great price I'd recommend anyone to buy here.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    September 16, 2018

    I really wasn???t going to write this but literally buying a truck from mastrianos was the worst choice I???ve ever made . I bought my truck about 3 months... ago now. I spent 3x,xxx on a duramax and they said it would be ready the next day. I live about an hour and a half away and they said everyday for four days it was going to be ready that day. There excuse was the ???detailing was taking longer than expected ???. Finally Richie the general manager said they???d have it dropped off , then all of a sudden they couldn???t drop it off so I told them to leave the keys in it and I would be up there to pick it up because I was sick of dealing with them. before I bought the truck they failed to mention that they were selling me a truck they didn???t have a title for it took them about A MONTH to get me my title so that messed up my whole insurance ended up having to pay for the truck that month and the car I traded in.The first night I had the truck I pulled out of the lot got on 93s and got pulled over for a tail light being out also who ever did detail my truck didn???t put all the interior pieces back together which I had them fix.then after that the truck was in and out of the shop for about a month it was just one thing after another. A/C didn???t work brought it back said they found the leak and recharged it , it worked for about 2 weeks doesn???t work now , TCM went which I can???t blame on them and they did fix it . There was also something else but I can???t remember it now. The first cold night I had the truck both batteries are junk which I can blame on them they couldn???t test the life of the batteries before selling the truck ? In conclusion mastrianos sold me an absolute garbage truck but they did fix everything when it was under warranty and gave me a service car but then also screwed me with my insurance so I would give them 2 stars.

    2.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 27, 2018

    Purchased a vehicle from there everyone was friendly and helpful until I drove it off the lot. In the first two weeks I had numerous issues with my vehicle... and despite their 30 day warranty would not do any repairs on my vehicle now close to $2000 dollars later my vehicle is finally working as it should

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 24, 2018

    They where really friendly and fair and treated you right , and they had a great selection of vehicles and helped you find the right one

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 4, 2018

    Today was the most life changing experience at MASTRIANO MOTORS. From the beginning to the end nothing but, exceptional service and kindness. I'm grateful... for finally finding a great dealership that actually gives a xxxx..word....my new truck bought at MASTRIANO MOTORS has been a life changing thing. Ty guys for all you did for me. I'm grateful for the little things you did from beginning to end. No hassles, no worries.... If you want a great truck and deal with great people come here.. I'm part of something special.. ty rich,joe,matt,Jay,joe,petey,evan,nancy.....love you guys!!!!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 2, 2018

    DONT BUY A VEHICLE FROM THIS PLACE! I bought a 2007 Jeep Wrangler from them last summer. I was trading in my 2012 Ford Edge sport towards this wrangler.... Went all good sign paper work and off we went back to Maine (3 hour drive). The next day they called me and said that the deal was off and hat I either had to pay 2700 towards to the deal (after I had put 1000 down already) or take my Edge back and just get the Jeep! Which here in Maine once the paper work is signed that is a done deal. I said nope it is a done deal signed and everything. They said no we will be coming to get the Jeep and bring your car back. After calling around we made the trip back down to he dealership and the finance manager is the one that dealt with us said if we didn’t sell my car in 6 months he would take it back! So we ended up taking the deal and having the Edge back! RICHIE the sale manager there said that he would undercoat the frame and fix the some of the transmission as it was very week and the clutch was gone in it and get me a seat belt that was broken and a 5 tire. So I left the Jeep there! After almost a month of them having it and trying to see when I was going to get my Jeep back they delivered it to me! The frame was under coated and they put a new clutch in but the transmission was not touched at all. The 5 tire I am not joking was off a Prius and no tread and picture this on a Jeep with almost 6in lift they said was almost new and it was not, and 37s on it. What the hell is hat tire going to do. He also said he ordered me a tire cover never received! After getting it back I took it to our local car dealership and they looked it off and there quote was almost 6k to fix everything wrong with the transmission. Richie said he would pay for whatever it cost if there was something wrong with it. We have him that estimate and he said NO as that was a dealership! So my husband and I own a garage and he would do the work if Richie paid for the parts! We have a quote if 2400 I think! He said he would do 1000$.. I have only received 500$ of that after he blocked and would not return my calls for weeks. Here it is August and I am still blocked and have not receive the other 500$ after he told me the check was in the mail for the 1000$! It’s funny after he said that is when he blocked me again. My undercoat is coming off and I stored it this winter! I WARN YOU DONT DO BUSINESS WITH THEM! They are shady and do not follow through at all!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 25, 2018

    Mike is an exceptional person who is willing to get you what you need. They are friendly and helpful and went the extra mile to help me get into a car....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 6, 2018

    I was looking for a rust free, older, low mile Cummins that hadn???t been previously tuned or piped or otherwise hacked by people watching YouTube instructionals.... They had my unicorn, we???re feeding it rainbows. Got into the truck on the terms I wanted headache free. One of the better dealerships I???ve felt with.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews