[{"id":411722,"personPtyId":31139159,"firstName":"BERNARD","lastName":"YOUNG","titleText":"SALES","shortBioText":"Hello My Nick Name is Uncle Bernie Young, local boy born and raised attended Damien Memorial High School and The University of Hawaii at Manoa , my Hobbies are Spear Fishing, Scuba Diving and Cooking, *Please,Contact me* Uncle Bernie Young for all your driving needs!","emailTxt":"BYOUNG@LITHIA.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":402790,"personPtyId":31136789,"firstName":"Lennie","lastName":"Jenkins, Jr.","titleText":"Sales Professional","shortBioText":"I'm knowledgeable on our product and most of other makes and models. Contact me for any information needed or to schedule an appointment today at 808-724-2466!\r\n\r\nHave yourself a wonderful day\r\n\r\nAloha,\r\nLen","emailTxt":"LJenkinsjr@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/6080d3cee2dc.jpg","drDealerId":37011,"dealerEmpStartDtUtc":"1438387200","industryStartDtUtc":"1438387200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":402788,"personPtyId":31136788,"firstName":"Raymond","lastName":"Guinto","titleText":"Sales Consultant","emailTxt":"RGuinto@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/1a3fad8cb03e.jpg","drDealerId":37011,"dealerEmpStartDtUtc":"1393632000","industryStartDtUtc":"1393632000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":402789,"personPtyId":31137202,"firstName":"Jon","lastName":"Palting","titleText":"Sales Consultant","shortBioText":"I have been with Honolulu Buick GMC Cadillac since 2014 and been in the industry since 2007. I started as a lot porter and now the internet sales manager for our new and pre owned sales department. I am here to provided a you with an easy auto buying experience at our dealership.","emailTxt":"JPalting@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/ec18dd4002b7.jpg","drDealerId":37011,"dealerEmpStartDtUtc":"1391212800","industryStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":402787,"personPtyId":31137200,"firstName":"Darwin","lastName":"Rivas","titleText":"Sales Consultant","emailTxt":"DRivas@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/03783d22b2cd.jpg","drDealerId":37011,"dealerEmpStartDtUtc":"1341100800","industryStartDtUtc":"1262304000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":418000,"personPtyId":31139020,"firstName":"Robert","lastName":"Brantley","titleText":"Sales Department","emailTxt":"Rbrantley@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":456722,"firstName":"Kalaiokekakahiaka","lastName":"Mukawa","titleText":"Finance","shortBioText":"","emailTxt":"KMukawa@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":402786,"personPtyId":31136785,"firstName":"Sang","lastName":"Kingsley","titleText":"Finance Manager","emailTxt":"SKingsley@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/88f112356949.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":402797,"personPtyId":31136623,"firstName":"Chester","lastName":"Asuncion","titleText":"Service Advisor","emailTxt":"WAsuncion@lithia.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/979849e59ead.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":402800,"firstName":"Sheldon","lastName":"Ahlo","titleText":"Parts Advisor","emailTxt":"SAhlo@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/0bf36d7654e2.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":456721,"firstName":"Tiana","lastName":"Kawamura","titleText":"Service","shortBioText":"","emailTxt":"TKawamura@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":456719,"personPtyId":35058155,"firstName":"Kawika","lastName":"Dahlin","titleText":"Service Manager","emailTxt":"KDahlin@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37011,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"883612800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":402791,"personPtyId":31137204,"firstName":"Milton","lastName":"Grijalva","titleText":"Sales Consultant","shortBioText":"ANOTHER DAY IN THE PARADAISE! Aloha, they call me Miltito!, I'm one of the youngest sales consultant in my crew! I learned the satisfaction in a customer is the key!\r\nI will do whatever it takes to make you and your family happy with your next purchase!\r\nfollow me and let me show you how easy it is to do business with us!","emailTxt":"MGrijalva@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/ae6d4ab70a4b.jpg","drDealerId":37011,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"1475280000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":456718,"firstName":"Richard","lastName":"Burton","titleText":"Sales","shortBioText":"","emailTxt":"RBurton@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":439294,"personPtyId":32676029,"firstName":"Bob","lastName":"Smith","titleText":"Internet","emailTxt":"robertsmith@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":456727,"firstName":"E","lastName":"Van","titleText":"Sales","shortBioText":"","emailTxt":"EVanRooyen@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":402801,"firstName":"Herman","lastName":"Teves, Jr.","titleText":"Parts Advisor","emailTxt":"HTevesJr@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b0921f708a0a.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":402802,"firstName":"Joel","lastName":"Adricula","titleText":"Parts Advisor","emailTxt":"JAdricula@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/a68d5805a733.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":456725,"firstName":"Joseph","lastName":"Pestano","titleText":"Sales","shortBioText":"","emailTxt":"JPestano@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":456723,"firstName":"Juanita","lastName":"Ocampo","titleText":"Administration","shortBioText":"","emailTxt":"JuanitaOcampo@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":456724,"firstName":"Ray","lastName":"Pablo","titleText":"Service","shortBioText":"","emailTxt":"RPablo@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":456720,"firstName":"Thomas","lastName":"Frando","titleText":"Service","shortBioText":"","emailTxt":"TFrandoJr@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":402799,"personPtyId":31137024,"firstName":"Thomas","lastName":"Pokorny","titleText":"Parts Manager","emailTxt":"TPokorny@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b7c15451de1b.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":456726,"firstName":"Young","lastName":"Ro","titleText":"Sales","shortBioText":"","emailTxt":"YRo@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37011,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Honolulu Buick GMC Cadillac

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 4:00 PM

Honolulu Buick GMC Cadillac Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2014

Welcome to Honolulu Buick, GMC Cadillac, proudly serving Oahu and the Neighboring Islands since 1992. Our goal to provide a remarkable automotive experience; our sales advisors, service technicians and financing experts are trained with one focus in mind: addressing your automotive needs with the utmost respect, care and attention to detail. As your neighbors we have a vested interest in keeping you and your family safe and confident while traveling our beautiful island home. IT IS THE O'HANA WAY.

...



We are ready to assist you so come visit us today at 2945 N Nimitz Highway, Honolulu. We proudly offer Military discounts to service personnel.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
187 lifetime reviews. Includes reviews of Honolulu Buick GMC Cadillac from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 5, 2018

    My salesman Isaac Magofna was absolutely awesome!! I will definitely recommend family & friends to see him. He made our buying experience fast &... easy. He made sure we were happy the whole way. Mahalo Isaac!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

  • 2.0 out of 5
    October 10, 2018

    I called for AC problem. Both the car brand new Acadia in 2015. Warranty expired July 2018 and I was told that the alternator is been leaking for a while.... I was surprised because since I bought the car. GMC is the only one servicing it. I bring my car Wednesday. And they didn't start working until Friday afternoon. It was completed after y days but during the time my car is in their shop, I follow up and call and they screen my call because they have a caller ID. If they dont want to answer it. No choice to leave messages but even the front desk ahead dont answer my call just tra after it direct without answering it. They forget to put the engine cup cover back and I found it on top of the engine. The worst thing is they did not clean the car it it was promised. My car was a total mess. Lots of foot f prints and fingerprints all over si de they sont put a paper mat and plastic cover in steering wheel. I was so disappointed.

    2.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please reach out t...o us at (808) 800-4338 to speak to our manager directly.

  • February 27, 2015

    The dealership responded to the inquiry in a timely manner. They were not pushy, but accommodating. When I found time, I visited the dealership where the... were, again, accommodating but not pushy. Overall a great experience considering some other exchanges with dealerships.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 16, 2018

    Went in to try for a Cadillac and they made all these promises saying it???s going to go for sure and then Tryed to put me into a Buick the next day after... all those promises and sitting there waiting yet nothing and I was a returning customer never again would I want to go through all of that I would never recommend anyone to go there so over priced and never care for you as a customer

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 23, 2018

    Roger is the guy to work with if you have the opportunity to buy a car. He is knowledgeable and very personable. We went in just expecting to test drive... a new vehicle and he worked with us to get the numbers right and stayed well past closing to ensure we could take the car home same day. We have nothing but good things to say about our experience and still can't find a better deal either here on Oahu or on the Mainland. We're very happy with our experience!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Honolulu Buick GMC Cadillac

    Thank you for taking the time to leave us your feedback on your recent visit. We are thrilled to hear that you had a great visit with us. Let us know ...if you have any further questions!

  • 5.0 out of 5
    May 3, 2018

    I made initial contact with the dealership via the Internet and the GMC website. I was contacted (at my request) via email, then a follow-up phone call... to make a time to see the truck. When I came to the dealership, I was introduced to Ray Guinto, and we chatted about my wants in a vehicle. Then we chatted about life in general, and discovered mutual friends. There was no pressure; no sales pitches; and he spent over an hour and a half with me while I looked at EVERY (!) Canyon on the lot. I finally gravitated to one in particular, and now I own it. He and the rest of the team (manager and finance personnel) treated me like family; explained everything I needed to know...all in a calm and comfortable atmosphere. Highly recommend Honolulu Buick GMC Cadillac, and Ray in particular, for a no pressure shopping experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Honolulu Buick GMC Cadillac

    Thank you for these kind words and comments! We are so glad to hear that our staff was so helpful during your visit. We appreciate your recommendation.... We look forward to your next visit! Thank you!


    Worked with:
    Raymond Guinto

    Sales Consultant

    (5.0) 14 reviews

    Kalaiokekakahiaka Mukawa

    Finance

    (5.0) 6 reviews

  • 5.0 out of 5
    May 1, 2018

    This was my first time in a car dealership and my experience working with Raymond was very professional, but fun! There was no pressure to buy and the... process of getting our car was fast and easy! Yay😃

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Honolulu Buick GMC Cadillac

    Thank you for this awesome feedback! We are always happy to help! Let us know if you have any further questions.


    Worked with:
    Raymond Guinto

    Sales Consultant

    (5.0) 14 reviews

  • 5.0 out of 5
    March 23, 2018

    The sales personnel made sure that I leave with a vehicle that I wanted. He listen to my needs and was very helpful in getting me the vehicle I wanted

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Honolulu Buick GMC Cadillac

    Thank you for taking the time to leave us this review! We are so glad you had a great sales experience with us Take care!


    Worked with:
    Raymond Guinto

    Sales Consultant

    (5.0) 14 reviews

  • 5.0 out of 5
    March 21, 2018

    Ray Guinto of Honolulu GMC did an outstanding job in helping us select and lease my wife???s new 2018 GMC Yukon. Ray???s professionalism, experience and... knowledge lended itself to the quality customer service that he provided though out the entire process. We highly recommend Ray Guinto and will go to him for all future transactions. Mahalo

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Honolulu Buick GMC Cadillac

    Thank you for the praise and kind comments! We are always happy to help. Glad to hear Ray was such great help during your visit! Have a great day!


    Worked with:
    Raymond Guinto

    Sales Consultant

    (5.0) 14 reviews

  • 5.0 out of 5
    March 8, 2018

    I want to thank my excellent service girl Tiana she is on top of everything and makes Gmc Cadillac a betttr place to service all my cars! Thank you so... much for your excellent service and I really appreciate everything you do to make Service???s my to my cars smooth and quick!!!! I love my shuttle service also always on time and the best customer service on the island!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Honolulu Buick GMC Cadillac

    Thank you for leaving this great review! We are so happy to hear that Tiana was great help! Let us know if you have any other questions. Thanks!


    Worked with:
    Tiana Kawamura

    Service

    NOT RATED

View More Reviews