Honolulu Buick GMC Cadillac

They dont know what they are doing but will pretend and steer you down a costly path. Do your research, or better yet stay clear- the car buying process... was terrible, the car service check in process was clueless, and the overall bang for your hard earned money is a ripoff. The kindness is what makes you believe in them... RUN

Rob is an excellent customer service Rep. He knows what exactly the customer needs and he makes me feel coming back to GMC/Buick. 10 stars out of Ten job... performance. Yes, would recommend this dealership to a friend. The quality of job makes me feel safe everytime Im driving my GMC Acadia. Although I live now in Ewa, I'll keep coming back to GMC Nimitz. It is worth the drive.

The dealership responded to the inquiry in a timely manner. They were not pushy, but accommodating. When I found time, I visited the dealership where the... were, again, accommodating but not pushy. Overall a great experience considering some other exchanges with dealerships.

My salesman Isaac Magofna was absolutely awesome!! I will definitely recommend family & friends to see him. He made our buying experience fast & easy.... He made sure we were happy the whole way. Mahalo Isaac!

I called for AC problem. Both the car brand new Acadia in 2015. Warranty expired July 2018 and I was told that the alternator is been leaking for a while.... I was surprised because since I bought the car. GMC is the only one servicing it. I bring my car Wednesday. And they didn't start working until Friday afternoon. It was completed after y days but during the time my car is in their shop, I follow up and call and they screen my call because they have a caller ID. If they dont want to answer it. No choice to leave messages but even the front desk ahead dont answer my call just tra after it direct without answering it. They forget to put the engine cup cover back and I found it on top of the engine. The worst thing is they did not clean the car it it was promised. My car was a total mess. Lots of foot f prints and fingerprints all over si de they sont put a paper mat and plastic cover in steering wheel. I was so disappointed.

Went in to try for a Cadillac and they made all these promises saying it???s going to go for sure and then Tryed to put me into a Buick the next day after... all those promises and sitting there waiting yet nothing and I was a returning customer never again would I want to go through all of that I would never recommend anyone to go there so over priced and never care for you as a customer

Roger is the guy to work with if you have the opportunity to buy a car. He is knowledgeable and very personable. We went in just expecting to test drive... a new vehicle and he worked with us to get the numbers right and stayed well past closing to ensure we could take the car home same day. We have nothing but good things to say about our experience and still can't find a better deal either here on Oahu or on the Mainland. We're very happy with our experience!

I made initial contact with the dealership via the Internet and the GMC website. I was contacted (at my request) via email, then a follow-up phone call... to make a time to see the truck. When I came to the dealership, I was introduced to Ray Guinto, and we chatted about my wants in a vehicle. Then we chatted about life in general, and discovered mutual friends. There was no pressure; no sales pitches; and he spent over an hour and a half with me while I looked at EVERY (!) Canyon on the lot. I finally gravitated to one in particular, and now I own it. He and the rest of the team (manager and finance personnel) treated me like family; explained everything I needed to know...all in a calm and comfortable atmosphere. Highly recommend Honolulu Buick GMC Cadillac, and Ray in particular, for a no pressure shopping experience.

This was my first time in a car dealership and my experience working with Raymond was very professional, but fun! There was no pressure to buy and the... process of getting our car was fast and easy! Yay😃

The sales personnel made sure that I leave with a vehicle that I wanted. He listen to my needs and was very helpful in getting me the vehicle I wanted