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Just the worst. Typical cocky car sales bologna. More...
Just the worst. Typical cocky car sales bologna. More interested in being cool in front of the pencil pusher finance guys than dealing with a returning customer and fixing the fact that they sold me a lemon 2 years prior. They wanted to charge me $80 for a clogged tube that was under warrenty. Don’t fall for the radio commercials. Go elsewhere. They don’t need or deserve your business
Michael, we are very disappointed to hear about your experience. We would like to resolve this immediately. We have brought this to the attention of our manager and he will be contacting you shortly. Thank you for your time and patience.
Not looking for anyone to loose a job. Everyone was fairly polite to me but a wink and a gum pop to the finance trio to indicate he caught a fish, in turn making them look to me and laugh, is unacceptable sales bull. My original 2019 purchase had 10k miles and I’ve needed to have something replaced/repaired 3 time. You all wanted $80 for a clogged hose. It had a recall I wasn’t told about and they couldn’t fix. I turned to sales to trade it in and make it right. They blew me off. I went to Thompson in Dundalk, had a great experience and have a great new car. All good.
The customer service was excellent at Jones Jumction and...
The customer service was excellent at Jones Jumction and the main reason was because of the special attention I received from Erol Cruse. I bought my car a month ago and he is still checking up on me to see if there is anything else he can do for me. Love My Kona. The reason went with Jones Jumction was because they gave me the lowest price.
Thank you Kathy for the outstanding review! We are thrilled that Errol was able to provide a great experience for you! We hope that you enjoy your new Kona!
I was going to buy a used car 70k deal from them after running my credit a day before , charging for the down payment i found out the car was sold. this place is a total scam, people are really hard to talk to, they give attitude when they can come up with an answer i had to deal with the transportation of my car to LA. they didnt even wanna help getting a better transportation company, Lakesha one of the worst representative , she didnt even bother to pick up her phone after screwing up my deal. definitely dont buy anything from here not worth it.
Thank you for your feedback, A. We apologize that your experience did not meet your expectations. We would like to resolve this issue and find out more information about your experience. Kindly email email@example.com and we will contact you shortly. Thank you for your time and cooperation!
We worked with Jen on the purchase of a 2021 Palisade and...
We worked with Jen on the purchase of a 2021 Palisade and could not have been happier. She made the entire buying process easy and straightforward. There were no surprises in the transaction, she did not try to "four square" me, and was very upfront and honest.
Thank you for the wonderful review! We will be sure to pass along your kind words to Jen. Congratulations on your new Palisade!
Purchased a Hyundai Tucson
Everyone at Jones Hyundai was very professional and attentive.My salesman Charles was very good and made me feel at ease , and was very good at explaining all the features of my new vehicle.
Thank you for the excellent review, John! We will pass along your kind words to Charles! Congratulations on your new Tucson!
They couldn’t have paired me with a better salesperson. They went out of their way to help me. Jennifer was great. She treated my daughter like she had known her for years. From the first phone call to dropping off my title everyone was great!
Thank you for the wonderful review! We will be sure to pass along your kind words to Jennifer!
Best dealership in the county. Sonata best car ons
Second Hyundai sonata best car on the road. Both from Jones junction. Best 👍 Dealership in county. Jones for life. Third new car so far.
Thank you for the excellent review, John! We are so glad that we could help you find the perfect vehicle!
Car appears to have set up for fog lights. This car came without them.question; can I have fog lights installed at my cost? My two previous Tucson’s had them and very helpful driving in fog and snow which I do a lot for work.
Thank you for the 5-star review, Al! We would love to help you get in contact with our Hyundai store manager to find out more information. Please call Kevin Brammer at (443)-277-3065 at your earliest convenience and he will provide you with additional information regarding the fog lights. Thank you!
Service department are dishonest . The work is poor ....
Service department are dishonest . The work is poor . They don't deliver on their promise . I give them 0 out 10 . Run from them . There was a recall on my Tucsan for potential risk of fire which can happen when the vehicles part no running. I spoke to them to find out if my 2019 was one of those affected. Zac in the service department checked the VIN number and told me my vehicle was not on the recall list . I then contacted Hyundai's corporate offices and they said my car was on a list for recall . When I called Jones back later they finally came clean and admitted my vehicle was at risk of catching fire . Asked to speak to Mr Kilby they would not allow it . I will continue to encourage everyone not to do business with any Jones dealerships .
A purchaser of Jones Hyundai
This is the 3rd Hyundai I've bought from Jones. Wouldn't go anywhere else. Great sales and service. Great job Jennifer P. Thanks for your service. What a great sales lady. She is an asset to your company!
Thank you for the excellent review, Clara! We will be sure to pass along your kind words to Jennifer!