Jones Preowned Superstore

4.7
(713 reviews)
Visit Jones Preowned Superstore
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Service Sales
Monday 7:00am–8:00pm 9:00am–9:00pm
Tuesday 7:00am–8:00pm 9:00am–9:00pm
Wednesday 7:00am–8:00pm 9:00am–9:00pm
Thursday 7:00am–8:00pm 9:00am–9:00pm
Friday 7:00am–8:00pm 9:00am–9:00pm
Saturday 7:00am–6:00pm 8:00am–8:00pm
Sunday Closed Closed
New (410) 670-7040 (410) 670-7040
Used (410) 670-7108 (410) 670-7108
Service (410) 670-7090 (410) 670-7090

Inventory

See all 389 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2016.
Even though we have changed our name Bel Air Hyundai is still your local dealership that serves the needs of all our Maryland Hyundai customers. Whether you are looking for a new Hyundai in Maryland come see Bel Air Hyundai. Located on the corner of Bel Air Road and Harford Road your greater Baltimore Hyundai dealer is easy to find from anywhere in Maryland. We are just minutes northeast of Baltimore on Highway 1. Please view our hours and directions page if you need specific driving directions to our Bel Air Hyundai dealership.

We Serve All Baltimore Hyundai Customers
Jones for a Lifetime!!

Service center

Phone number (410) 670-7090

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Reviews

4.7
(713 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Just the worst. Typical cocky car sales bologna. More...

Just the worst. Typical cocky car sales bologna. More interested in being cool in front of the pencil pusher finance guys than dealing with a returning customer and fixing the fact that they sold me a lemon 2 years prior. They wanted to charge me $80 for a clogged tube that was under warrenty. Don’t fall for the radio commercials. Go elsewhere. They don’t need or deserve your business

Dealer response

Michael, we are very disappointed to hear about your experience. We would like to resolve this immediately. We have brought this to the attention of our manager and he will be contacting you shortly. Thank you for your time and patience.

Consumer response

Not looking for anyone to loose a job. Everyone was fairly polite to me but a wink and a gum pop to the finance trio to indicate he caught a fish, in turn making them look to me and laugh, is unacceptable sales bull. My original 2019 purchase had 10k miles and I’ve needed to have something replaced/repaired 3 time. You all wanted $80 for a clogged hose. It had a recall I wasn’t told about and they couldn’t fix. I turned to sales to trade it in and make it right. They blew me off. I went to Thompson in Dundalk, had a great experience and have a great new car. All good.

5.0

The customer service was excellent at Jones Jumction and...

The customer service was excellent at Jones Jumction and the main reason was because of the special attention I received from Erol Cruse. I bought my car a month ago and he is still checking up on me to see if there is anything else he can do for me. Love My Kona. The reason went with Jones Jumction was because they gave me the lowest price.

Dealer response

Thank you Kathy for the outstanding review! We are thrilled that Errol was able to provide a great experience for you! We hope that you enjoy your new Kona!

1.0

Awful Experience

I was going to buy a used car 70k deal from them after running my credit a day before , charging for the down payment i found out the car was sold. this place is a total scam, people are really hard to talk to, they give attitude when they can come up with an answer i had to deal with the transportation of my car to LA. they didnt even wanna help getting a better transportation company, Lakesha one of the worst representative , she didnt even bother to pick up her phone after screwing up my deal. definitely dont buy anything from here not worth it.

Dealer response

Thank you for your feedback, A. We apologize that your experience did not meet your expectations. We would like to resolve this issue and find out more information about your experience. Kindly email feedback@jonesjunction.com and we will contact you shortly. Thank you for your time and cooperation!

5.0

We worked with Jen on the purchase of a 2021 Palisade and...

We worked with Jen on the purchase of a 2021 Palisade and could not have been happier. She made the entire buying process easy and straightforward. There were no surprises in the transaction, she did not try to "four square" me, and was very upfront and honest.

Dealer response

Thank you for the wonderful review! We will be sure to pass along your kind words to Jen. Congratulations on your new Palisade!

5.0

Purchased a Hyundai Tucson

Everyone at Jones Hyundai was very professional and attentive.My salesman Charles was very good and made me feel at ease , and was very good at explaining all the features of my new vehicle.

Dealer response

Thank you for the excellent review, John! We will pass along your kind words to Charles! Congratulations on your new Tucson!

5.0

See Jennifer

They couldn’t have paired me with a better salesperson. They went out of their way to help me. Jennifer was great. She treated my daughter like she had known her for years. From the first phone call to dropping off my title everyone was great!

Dealer response

Thank you for the wonderful review! We will be sure to pass along your kind words to Jennifer!

5.0

Best dealership in the county. Sonata best car ons

Second Hyundai sonata best car on the road. Both from Jones junction. Best 👍 Dealership in county. Jones for life. Third new car so far.

Dealer response

Thank you for the excellent review, John! We are so glad that we could help you find the perfect vehicle!

5.0

Great car

Car appears to have set up for fog lights. This car came without them.question; can I have fog lights installed at my cost? My two previous Tucson’s had them and very helpful driving in fog and snow which I do a lot for work.

Dealer response

Thank you for the 5-star review, Al! We would love to help you get in contact with our Hyundai store manager to find out more information. Please call Kevin Brammer at (443)-277-3065 at your earliest convenience and he will provide you with additional information regarding the fog lights. Thank you!

1.4

Service department are dishonest . The work is poor ....

Service department are dishonest . The work is poor . They don't deliver on their promise . I give them 0 out 10 . Run from them . There was a recall on my Tucsan for potential risk of fire which can happen when the vehicles part no running. I spoke to them to find out if my 2019 was one of those affected. Zac in the service department checked the VIN number and told me my vehicle was not on the recall list . I then contacted Hyundai's corporate offices and they said my car was on a list for recall . When I called Jones back later they finally came clean and admitted my vehicle was at risk of catching fire . Asked to speak to Mr Kilby they would not allow it . I will continue to encourage everyone not to do business with any Jones dealerships .

5.0

A purchaser of Jones Hyundai

This is the 3rd Hyundai I've bought from Jones. Wouldn't go anywhere else. Great sales and service. Great job Jennifer P. Thanks for your service. What a great sales lady. She is an asset to your company!

Dealer response

Thank you for the excellent review, Clara! We will be sure to pass along your kind words to Jennifer!

Read all 713 reviews