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Absolute Auto Solutions

(111 reviews)

Reviews

(111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This place sells Lemon's

I don't know where to begin you guys first I was online saw a Chrysler Pacifica I liked fully loaded for 3200 the vehicle was at the west long branch location so I called and the guy says yes its available at our Hamilton location rt.130 which was closer to me I then called back to let them know I was interested in the gray one on at west long branch and he hung up so the next day my neighbor drove me to the Hamilton location and the guys where friendly but not honest we asked could we test drive he made an excuse for that they hide the fact that most cars are as is this vehicle was 3400 online with 140000 miles and when I got there it was 3695 I told them I saw it on craigslist for 3400 so he says let me check if so then u can get it for that price I purchased the vehicle on 2/13/16 and on 2/19/16 only 6 days after having the vehicle the check engine light came on after me and my 3 children went out to dinner the next day the trunk wouldn't close took it to auto zone they diagnosed it and said its the cataylic converter and fuel leak also the trunk lock was broken and the car salesman didn't say any history on the vehicle like it was hit in the back nor that it had any problems most places are honest and share a little details bout your vehicle they said nothing I can go on about this but I know I have to cut it short. I called both offices and to let them know my problems they said oh you brought the car as is and there's nothing we can do my parents said ok then we'll see u in court because the cost of repair is a little over $800 so I paid $3400 for the vehicle taxes and everything came to $3922 now with the extra cost of $800 its almost $5000 that's insane when purchasing the vehicle my neighbor asked can they give us a discount on the vehicle salesman said no but while doing paperwork another buyer kepted asking to go lower and they took $300 off of the car he purchased for his nephew but because I was a nice young lady they got over big time but I'm going to fight this matter big time because there was no sign saying as is and most as is vehicles the owner or salesman is a little honest and let you know some of the vehicle problems not these guys they are scams and they sale lemons they turned the engine light off until a customer buys it that's why they sale most vehicles as is. PLEASE BEWARE!!!!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

Terrible

People at the dealership didn't help with anything didn't even come out in the parking lot to see if I needed help cars there weren't anything like the pictures showed wouldn't buy from there ever better off going to a junk yard

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
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Best price better service

I more than enjoyed working with Absolute Auto SolutionsThe guy was not a pushy car salesman and even told me to take a day and think about it! I have never had that before and it was so nice to be able to go and look and not feel pressured. I will definitely go back to for my next car purchase. They had great prices, good customer service and good quality!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unparalleled buying experience

From the start to finish the buying experience was unparallel. Very friendly staff they took their time to help me out and I was very confused before going there I didn't know what kind of car I wanted I told them my budget and they pointed the cars within my price range and we're not like a typical car dealership shark salesman because the gentleman told me they don't make commission. I'm very happy with my purchase and would tell anyone to buy a car here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Deals and Friendly Service

This dealer was great and the prices were better. Mike and John were very helpful and made the process very painless and simple. Did I mention the no pressure environment and great prices !!!!!!!!!!!!!!!!!!!!!!!!!! Take a trip it is so worth the drive Left Very HAPPY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Mike John and Glenn were so very helpful through the entire process . I highly recommend that you buy here and no other place. The process was very quick and painless with no pressure at all. Thanks so Much Guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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worst dealership

Worst spot ever I drove from Philadelphia to buy a car and the pictures on the Internet was completely different car had dents all over plus the seats was cracked up I left without buying anything worst experience don't go there

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 2 found this review helpful. Did you?
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Helpful people great prices

Very helpful throughout the whole process, good prices honest people. Hey very straightforward dealer A+ plus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I wasn't impressed!

I recently looked at several cars at this dealership. The salesman was not very knowledgeable, and wouldn't budge on any prices. Shop around and stay away from this dealers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
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Outstanding Service!!

I haven't had a new car in almost 15 years and was very very pleased with how everything turned out with my salesperson and purchase. He was courteous, funny, helpful, and most importantly, patient. we were made to feel welcome. In future I know who I will be working with the next time I need a new car. Thank you Absolute Auto Solutions for a wonderful car-buying experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.