Rivertown Buick GMC

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
204 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 13, 2020

    Fast and Quality Service with easy drop-off and pickup. The dealership was clean, quiet, and relaxing. I am satisfied with the service I received...no... issues.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the feedback. We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    May 1, 2020

    Other than some computer generated brake issues I have been pleased with my truck and the dealership. Prob gonna buy another GMC At4 pretty soon.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your business and look forward to your next visit!

  • July 24, 2015

    YA'ALL "SECOND to NONE.." Ya'all treat us like family and you keep our 2011 GMC CrewCab running like "NEW"...I'm proud to tell others about your treatment... of your costume care..We look foreward to taking our GMC FOR SERVICE... THANKS AGAIN A SATAFIED FRIEND/COSTOMER

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Timothy! We are glad to hear we treated you right and we appreciate your business!

  • 4.0 out of 5
    April 8, 2020

    Forgot oil coupon so really paid regular with five dollars off better than nothing thanks you next time I will bring it with me on my next visit

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Janet for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

  • 5.0 out of 5
    March 3, 2020

    Jamie did an awesome job. Would not go anywhere else to get my car worked on. They are always curious and get me in and out quickly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you. We're glad that you had an excellent experience with your recent service visit.

  • 5.0 out of 5
    March 2, 2020

    Customer service is excellent! Jamie took care of me including a loaner vehicle..they treat all their customers with respect.. If your shopping for a truck,... use Rivertown GMC.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next vis...it!

  • 5.0 out of 5
    February 26, 2020

    I use Gregg he is wonderful! He takes very good care of you!! Very polite and helpful!! Makes sure you are in and out at a reasonable time! Love Greg!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 5.0 out of 5
    February 22, 2020

    Always excellent customer service with a smile. I will not take my car any other place other than Rivertown. The popcorn and coffee is a plus

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you LaTosha for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you fo...r your business and look forward to your next visit!

  • 2.0 out of 5
    February 4, 2020

    I normally don't have issues with this dealership but when I made my appointment for an oil change I was told that I could use the coupon that I got in... the mail for 2 of my cars that needed service. When I got to the dealership I was told I couldn't and when I asked to speak to a supervisor I was met with resistance. I ended up paying $60 for an oil change that was supposed to be $30. Then when I asked to use my military discount I was refused, told that they no longer offered the discount on oil changes. I should've kept my appointment at the other dealership and would've paid less money. Was disappointed with the associate that helped me on Jan 31.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Alfred, Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportun...ity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mike Holland | General Manager mholland@group1auto.com

  • 5.0 out of 5
    January 27, 2020

    Great service, got got serviced got out Thanks.. I would only change one thing when you say 7 am for a appointment mean it...not 7:20 etc.....

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words! We are thrilled that you had a pleasant service visit!

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