Reviews
Great customer service, went out of their way to take care of me and always communicate well
Great customer service, went out of their way to take care of me and always communicate well
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share such a wonderful review! We truly appreciate your kind words about the great customer service you experienced at Rivertown GMC. It’s our goal to go above and beyond for our customers, and we’re glad to hear that our team took good care of you. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team
Greg is amazing. Only advisor i deal with and have dealt with for over two years. Always fair and gets job done as fast as possible.
Greg is amazing. Only advisor i deal with and have dealt with for over two years. Always fair and gets job done as fast as possible.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so thankful for your generous review, Melanie! We truly appreciate your kind words about Greg and your continued trust in Rivertown GMC over the past two years. It’s great to hear that you find our service fair and efficient. We look forward to assisting you again in the future! The Rivertown Buick GMC Team
GMC WAS VERY NICE AND TIMELY. I felt like I was their number one priority
GMC WAS VERY NICE AND TIMELY. I felt like I was their number one priority
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review, Felix! We’re pleased to hear that you felt like a top priority during your visit to Rivertown GMC. Our team strives to provide excellent service, and your feedback truly motivates us. We look forward to seeing you again soon! The Rivertown Buick GMC Team
it was a great and they was nice . I knew what I want ask them about that show me. They was good to me easy to work with thank you
it was a great and they was nice . I knew what I want ask them about that show me. They was good to me easy to work with thank you
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- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review, Timothy! We’re glad to hear that you had a great experience with us at Rivertown GMC. It’s wonderful to know that our team was able to assist you with what you were looking for and that you found us easy to work with. We appreciate your feedback and hope to see you again soon! Sincerely, The Rivertown Buick GMC Team
Great experience. The sevice gentleman, Stewart was very knowledgeable and kind. My car was fixed to my satisfaction. He was very professional about his job and advised me of his actions. I will come back for more service, but I only want to bring it to Stewart. I give him and his crew 10 stars.
Great experience. The sevice gentleman, Stewart was very knowledgeable and kind. My car was fixed to my satisfaction. He was very professional about his job and advised me of his actions. I will come back for more service, but I only want to bring it to Stewart. I give him and his crew 10 stars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your amazing feedback! It's wonderful to hear that you had a great experience at Rivertown GMC and that Stewart provided you with knowledgeable and professional service. We truly appreciate your kind words and are glad to know your car was fixed to your satisfaction. We look forward to welcoming you back for any future service needs! Sincerely, The Rivertown Buick GMC Team
Val my sales rep from the first time I entered the building she was the very professional and knowledgeable and made my buying experience excellent. Good job…. Thanks
Val my sales rep from the first time I entered the building she was the very professional and knowledgeable and made my buying experience excellent. Good job…. Thanks
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing review, Melvin! We’re thrilled to hear that Val provided you with a professional and knowledgeable experience at Rivertown GMC. Your kind words are appreciated, and we are glad you had an excellent buying experience. Looking forward to seeing you again! Sincerely, The Rivertown Buick GMC Team
Came in for an oil change and tire rotation. Keshia the service writer was amazing however the tech said he was unable to rotate my tires because my truck was lifted. I bought my truck brand new from that same dealership lifted. The first 100,000 miles every time I brought it in there was never an issue. Not sure what changed.
Came in for an oil change and tire rotation. Keshia the service writer was amazing however the tech said he was unable to rotate my tires because my truck was lifted. I bought my truck brand new from that same dealership lifted. The first 100,000 miles every time I brought it in there was never an issue. Not sure what changed.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We apologize for the incorrect information we gave you and would like to make it correct by offering a complementary tire rotation for your inconvenience. Please feel free to reach out to schedule at 706-324-4321. Sincerely, J.R. Carmichael Service Director - Group 1 GMC Rivertown
From start to finish, Greg stayed in contact with me through the whole process. I received periodic text messages on the status of my truck. When I received my truck, everything was done as expected.
From start to finish, Greg stayed in contact with me through the whole process. I received periodic text messages on the status of my truck. When I received my truck, everything was done as expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Shawn! We’re thrilled to hear that Greg kept you informed throughout the process and that your truck was delivered as expected. Your satisfaction is our priority at Rivertown GMC, and we appreciate your feedback. We look forward to seeing you again in the future! The Rivertown Buick GMC Team
They found my problem and text and me with a Solution and price which I thought was very good. They did a vehicle maintenance inspection.
They found my problem and text and me with a Solution and price which I thought was very good. They did a vehicle maintenance inspection.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Jackie! We’re thrilled to hear that our team at Group 1 GMC Rivertown was able to identify your problem and provide you with a great solution and price. Our team is committed to ensuring our customers receive top-notch service, and we’re glad you experienced that during your vehicle maintenance inspection. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team
Friendly staff that communicated well and helped me work a deal from out of town. Highly recommend.
Friendly staff that communicated well and helped me work a deal from out of town. Highly recommend.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, Bill! We’re thrilled to hear that you had a positive experience with our friendly staff at Rivertown GMC. We appreciate your recommendation and are glad we could assist you with your deal from out of town. If you need anything else in the future, don’t hesitate to reach out. Our team looks forward to serving you again! Sincerely, The Rivertown Buick GMC Team
Hi, thank you so much for your positive comments about Group 1 GMC Rivertown! Thanks again for the recommendation, and have an amazing day!