Rivertown Buick GMC

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Rivertown Buick GMC Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2020

Welcome to Rivertown Buick GMC in Columbus, Georgia- Serving surrounding cities and beyond

...



Buick is Luxury as it should be, and our professional grade pick up is made by GMC. We have an outstanding reputation because we put our customers first. This is why we have designed our dealership to best fit your needs. We want to be your choice for all Buick and GMC services and will do what it takes to keep you 100% satisfied.

Service

Wheel Balance

$39.95

Oil, Filter Change

$43.44

Tire Rotation

$12

Air Filter Replacement

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
223 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    June 15, 2021

    Service Advisor Deana Shelley made us feel like we were the only problem she had to deal with. Answered her phone promptly and gave me the up to the minute... status. Our vehicle was towed in late afternoon Saturday and sat outside the Service Dept until Monday am. When I called Monday morning she already had our vehicle in being serviced. We were on our way Monday pm. Sign me , Very Satisfied Customer

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 6, 2021

    They met us with a car they disclosed zero bodily damages to us and even sent a walk around video. Which I have kept for proof. Told us they would meet... us with the car but to already have the cashiers check for it. Because we had cash to purchase. After driving hours and already having the cashiers check for the amount we agreed on (per their description) we were stuck. We asked if they would take less because of the damages. We should’ve left them 2 hours away from their dealer and told them no deal. I’m livid my 16 yr old was played for a fool. He loved the car. Sad ppl can’t be honest. They said on google reviews they want to make it right but that’s just for publicity. They’ve yet to respond to my email.

    1.0 out of 5
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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do fo...r you in the future, we hope you'll give us the opportunity to earn your business back. Mike Holland General Manager

  • June 8, 2020

    Service was excellent and staff was very friendly and professional. I would recommend river town gmc to my friends. I will use river town for my future... service needs.

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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Steve, for your kind words! We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    January 31, 2021

    Very professionally and all repairs were completed timely, Greg McCart keep me well informed of all repairs is they were completed and notified when vehicle... was ready for pickup.

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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Daniel, for your kind words for Greg! We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    January 30, 2021

    Went in for sunroof leaking and was in and out the same day. Great customer service. Called ahead of time for the estimate and I’m very satisfied with... the work performed. No leaks!

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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Keith for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your busin...ess with us again!

  • 3.0 out of 5
    January 29, 2021

    I’ve owned several different GMC vehicles within my household between my wife and I . The recent service cost was totally outrageous , I have been with... this dealership for more than 10 years and have never paid as much as I have been over the past year. There is no loyalty for customers like myself , I was given a lame excuse to why the cost was so high and why there weren’t better discounts and have seriously considered going to other merchants for services to my several vehicles from now own, there has to be something better in places for loyal GMC vehicle owners

    3.0 out of 5
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    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback about the cost of your service, because that should not have happened. I need to use your case as a learning opportunity, ...so we can fix the issue in the future. Could you please contact me so I can learn more? Mike Holland | General Manager mholland@RivertownAutomall.com

  • 3.0 out of 5
    January 27, 2021

    4-5 hours of waiting, test drive,tour of building, coffee machine, rush through final paperwork and placed in envelope, see after we finally got lunch... @ 430pm, got son from daycare, then home over 2 hours later see once signed, cannot change mind. My mistake, my regret. 3000 more than 2021.

    4.0 out of 5
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations.

  • 5.0 out of 5
    January 19, 2021

    Great service. The staff was courteous, and kept me informed throughout the whole process. Facility was clean and I really enjoyed the new coffee machine.

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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience...!

  • 5.0 out of 5
    January 10, 2021

    Only place I’ve had and will ever have my vehicles serviced. I think a lot of the techs and service people that work there. Can’t say that about parent... company, Group One!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    December 29, 2020

    Very friendly and the service was great service!!! Would recommend Rivertown GMC to everyone. They have given me a great service before during and after... the sale.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! We are thrilled that you had a pleasant service visit!

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