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Group 1 GMC Rivertown

(758 reviews)
Visit Group 1 GMC Rivertown
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday Closed Closed

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New (706) 641-0113 (706) 641-0113
Used (706) 641-0074 (706) 641-0074
Service (706) 641-0092 (706) 641-0092

Inventory

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About our dealership

This seller has been on Cars.com since February 2023.
Welcome to Rivertown GMC in Columbus Georgia- Serving surrounding cities and beyond. Our professional grade pick up is made by GMC. We have an outstanding reputation because we put our customers first. This is why we have designed our dealership to best fit your needs. We want to be your choice for all GMC services and will do what it takes to keep you 100% satisfied.

Service center

Phone number (706) 641-0092

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Rivertown from DealerRater.

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The team did a great job of getting me in for an

The team did a great job of getting me in for an appointment, managing my expectations on weight time, and providing quality vehicle service and customer support.

The team did a great job of getting me in for an

The team did a great job of getting me in for an appointment, managing my expectations on weight time, and providing quality vehicle service and customer support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your positive feedback, Eldridge! We're thrilled to hear that our team at Rivertown GMC met your expectations and provided you with quality service and support. We appreciate you taking the time to share your experience and hope to see you again for your next appointment! Sincerely, The Rivertown Buick GMC Team

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Mike kept me informed as services were being completed.

Mike kept me informed as services were being completed. He provided and estimate and cost did not exceed that estimate. Work was completed in a timely manner.

Mike kept me informed as services were being completed.

Mike kept me informed as services were being completed. He provided and estimate and cost did not exceed that estimate. Work was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with Rivertown GMC, Drexel! We appreciate your feedback on our timely service and transparency with estimates. It's great to know that Mike kept you informed throughout the process. We look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

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Dealer has always been helpful.

Dealer has always been helpful. GMC in general could do better. Wouldn?t replace defective coating on steering wheel that was peeling. Tried to blame it on wedding ring despite this being a known issue across this model vehicle

Dealer has always been helpful.

Dealer has always been helpful. GMC in general could do better. Wouldn?t replace defective coating on steering wheel that was peeling. Tried to blame it on wedding ring despite this being a known issue across this model vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Robert, for sharing your feedback. We appreciate your acknowledgment of our helpfulness at Rivertown GMC. Your comments about the coating issue on the steering wheel are important to us. We understand that this has been a recurring concern across the model. We encourage you to reach out to us directly, so we can work towards a solution that improves your experience with us. Thank you again for your insights! Sincerely, The Rivertown Buick GMC Team

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Great service in and out of shop in about 2 hours with

Great service in and out of shop in about 2 hours with everything done at this time. Service writer very nice.

Great service in and out of shop in about 2 hours with

Great service in and out of shop in about 2 hours with everything done at this time. Service writer very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you, Mitch, for your kind words! We’re glad to hear you had a great experience at Rivertown GMC and that our service team was able to assist you efficiently. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

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Friendly staff, fast pace, always kept you update on the

Friendly staff, fast pace, always kept you update on the process of what was going on with the car. Was always able to answer the questions I needed answers to.

Friendly staff, fast pace, always kept you update on the

Friendly staff, fast pace, always kept you update on the process of what was going on with the car. Was always able to answer the questions I needed answers to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our friendly staff at Rivertown GMC. It's great to know that we could keep you updated throughout the process and provide the answers you needed. We appreciate your support and look forward to helping you again in the future! Sincerely, The Rivertown Buick GMC Team

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Friendly staff, fast pace, always kept you update on the

Friendly staff, fast pace, always kept you update on the process of what was going on with the car. Was always able to answer the questions I needed answers to.

Friendly staff, fast pace, always kept you update on the

Friendly staff, fast pace, always kept you update on the process of what was going on with the car. Was always able to answer the questions I needed answers to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Shainesia! We at Rivertown GMC strive to provide excellent service, and we're glad that our friendly staff was able to keep you informed and answer all your questions. We appreciate your feedback and look forward to assisting you again soon. Sincerely, The Rivertown Buick GMC Team

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Good experience getting the appointment setup about two

Good experience getting the appointment setup about two weeks before the service. Pleasant and very professional staff. Only question about the way the work is scheduled. Seems that there is no difference in scheduled work or drop ins. I do want to emphasize that the staff and work was tops.

Good experience getting the appointment setup about two

Good experience getting the appointment setup about two weeks before the service. Pleasant and very professional staff. Only question about the way the work is scheduled. Seems that there is no difference in scheduled work or drop ins. I do want to emphasize that the staff and work was tops.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear that you had a good experience with our team at Rivertown GMC and found our staff to be pleasant and professional. We appreciate your insight regarding the scheduling process and will certainly take that into consideration moving forward. If you have any further questions or concerns, please feel free to reach out to us. We look forward to seeing you again! Sincerely, The Rivertown Buick GMC Team

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Kaleb made the car buying experience very positive and

Kaleb made the car buying experience very positive and easy. He was very helpful even when he knew we weren?t going to buy and we were just in the researching process.

Kaleb made the car buying experience very positive and

Kaleb made the car buying experience very positive and easy. He was very helpful even when he knew we weren?t going to buy and we were just in the researching process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words, Jacob! We're thrilled to hear that Kaleb made your car-buying experience positive and easy. At Rivertown GMC, we strive to provide assistance, whether you're in the researching phase or ready to make a purchase. We hope to see you again soon when you're ready to take the next step! Sincerely, The Rivertown Buick GMC Team

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Professional and true to word!

Professional and true to word! I have only had great experiences from the service department.

Professional and true to word!

Professional and true to word! I have only had great experiences from the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear about your great experiences with our service department at Rivertown GMC. We strive to maintain professionalism and keep our promises to our valued customers. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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The whole shop team were Very friendly and extremely

The whole shop team were Very friendly and extremely helpful with the process from start to finish while keeping in touch with you the whole way through

The whole shop team were Very friendly and extremely

The whole shop team were Very friendly and extremely helpful with the process from start to finish while keeping in touch with you the whole way through

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Alexander! We appreciate your feedback about our team at Rivertown GMC. It's great to hear that you found our staff friendly and helpful throughout your experience. We strive to make the car buying process smooth and enjoyable. We hope to see you again soon. Sincerely, The Rivertown Buick GMC Team

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