Reviews
I’m pleased with the staff and the location; I’ve been using this facility for the last five years. Never have had complaints against them.
I’m pleased with the staff and the location; I’ve been using this facility for the last five years. Never have had complaints against them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your loyalty to Rivertown GMC over the past five years. It's great to hear that you are pleased with our staff and location. Looking forward to continuing to provide you with excellent service in the future! Sincerely, The Rivertown Buick GMC Team
Excellent service and follow up. They were easy to do business with. I like how they have a great selection.
Excellent service and follow up. They were easy to do business with. I like how they have a great selection.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re happy to hear that you had an excellent experience with Rivertown GMC and found our service and selection to be top-notch. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team
Overall, they did a good job ensuring I had transportation while my vehicle was being service over the course of 3 days. I would recommend their services to others.
Overall, they did a good job ensuring I had transportation while my vehicle was being service over the course of 3 days. I would recommend their services to others.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, George! We’re glad to hear that you felt well taken care of during your service at Rivertown GMC. Our team appreciates your recommendation and looks forward to serving you again in the future. If you have any further comments or need assistance, please don't hesitate to reach out. Sincerely, The Rivertown Buick GMC Team
Greg is My service advisor. He is always great!!! I always get great service from this dealership.
Greg is My service advisor. He is always great!!! I always get great service from this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Jessie! We’re thrilled to hear that you consistently receive great service at Rivertown GMC, and we appreciate your shoutout to Greg. Our team looks forward to seeing you again for your next visit! Sincerely, The Rivertown Buick GMC Team
Just a miss. My DEF wasn?t topped off during service. Stewart has always taken care of me so I?m not upset. Just a miss.
Just a miss. My DEF wasn?t topped off during service. Stewart has always taken care of me so I?m not upset. Just a miss.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback. We apologize for the oversight regarding the DEF service, though we appreciate your understanding and continued trust in Stewart’s care. Your comments will be shared with our team to ensure greater attention to detail moving forward. We look forward to providing you with an even more complete experience on your next visit.
They done a great job on my purchase of a vehicle. I am very grateful. They're very honest. Appreciate it
They done a great job on my purchase of a vehicle. I am very grateful. They're very honest. Appreciate it
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Rodney! We’re thrilled to hear that you had a great experience with your vehicle purchase at Rivertown GMC. Our team strives to be honest and provide excellent service, and we appreciate your recognition. Looking forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team
Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
Their service department staff are always professional providing updates on the status, and communicating effectively any issues discovered. Gary , my service point of contact, treats me with respect during each scheduled service.
Their service department staff are always professional providing updates on the status, and communicating effectively any issues discovered. Gary , my service point of contact, treats me with respect during each scheduled service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Rivertown GMC, particularly with our service department and Gary. Providing professional service and clear communication is very important to us, and it’s great to know that you felt respected during your visits. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team
Mike at Rivertown GMC Service did a great job getting me in and out in a timely manner for my scheduled oil change.
Mike at Rivertown GMC Service did a great job getting me in and out in a timely manner for my scheduled oil change.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that Mike provided you with efficient service during your oil change at Rivertown GMC. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team
Michael Clark always makes sure everything gets fixed. He is an asset to the service department. I have been using this service department for more than 20 years.
Michael Clark always makes sure everything gets fixed. He is an asset to the service department. I have been using this service department for more than 20 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Regina! We truly appreciate your loyalty to Rivertown GMC over the past 20 years. It's great to hear that Michael has been instrumental in ensuring everything is fixed to your satisfaction. We look forward to continuing to serve you for many more years to come! Sincerely, The Rivertown Buick GMC Team
I got there at 1030 finished at 12 man spelt my name wrong after I wrote it down for him also I got oil change usually they inspect tired top off fluids he stated they only did what I asked for replied in all CAPS think his name was Stewart usually way better service felt brushed off and then over looked maybe it’s cause I’m a woman and it’s a building full of men
I got there at 1030 finished at 12 man spelt my name wrong after I wrote it down for him also I got oil change usually they inspect tired top off fluids he stated they only did what I asked for replied in all CAPS think his name was Stewart usually way better service felt brushed off and then over looked maybe it’s cause I’m a woman and it’s a building full of men
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
I apologize that we had unfortunately not lived up to the standard and would like to further discuss this if you wouldn't mind. Please reach out at 706-324-4321 to discuss. Sincerely, J.R. Carmichael Service Director - Group 1 GMC Rivertown (706) 780-4321 [email protected]