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Dan Lyon was five star help! My wife could not stop raving of her new car and the experience.
Jesse in the service department is fantastic. Dropped my vehicle off for a recall. Great customer service from start to finish. I knew my brakes were bad.... Their price to fix the brakes was extremely reasonable. Will return in the future for any service needs. Truly great service and customer service.
Pleasant experience, never experienced before. Staff very helpful and friendly. Never been in and out so quickly. If in need of a vehicle, I would suggest... trying them.
This is actually the 3rd car we've purchased from Parkway. We truly enjoy dealing with all the people that are there. Very kind and helpful in every way.... If your looking to get a new vehicle I highly recommend a Kia best warranty around.
Sales representative was professional, courteous and answered all questions .
I purchased a new car during the Covid-19 pandemic from Parkway Family Kia because they advertised that they would bring the car to your home for a test... drive. It was a great experience. I knew the car model I was interested in so I call to set up a test drive from home. A sales rep brought a car and I had a test ride and we went over prices with various features. I decided to make a purchase, we agreed on a price and all the required info was taken over the phone. When the paperwork was completed, the sales rep brought the car and the paperwork that needed to be signed to my house. The sales rep,Curtis Applegate, was excellent - polite, punctual and more than happy to answer all my questions. It was truly a smooth process to purchase the car without having to leave my house. If it were not for the buy at home option, I likely would not have bought a car at this time.
When walking into the dealership in Kingwood, I was immediately greeted by Shaun. We went into his office and discussed what vehicle I was looking at.... At first I liked a certain color and seats, which he found for me from another dealership, but I still wanted to test drive before purchasing. I test drove a blue K5 and ended up loving it! I bought the blue Kia K5 without any pressure and enjoy it to this day.
I was in and out in less than an hour and the personnel were professional
Curtis Applegate did his best to help me with my issues.
The service technician was very nice. They worked on my car even though I showed up later in the afternoon without an appointment. I will go back.