Skip to main content

Leith Volkswagen of Cary

(2,821 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
2021 state dealer award
View 15 awards
2021 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,821 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Volkswagen of Cary from DealerRater.

Want to share your experience with this dealership?

Write a review

David Heranadez is a very personable young man.

David Heranadez is a very personable young man. He was very knowledgeable about the VW we purchased. Just one thing I'd like to point out, and I'm not one to embellish what I don't see, and I'm not going to start now. However, my wife and I found David to be a very nice young man and considerate, a rarity in this day and age. When you visit Volkswagen Cary, if you do, look up David Heranadez.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and simple good team enjoyed my experience this is

Quick and simple good team enjoyed my experience this is my third car from the team and always make it easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchased my first 2005 Corolla xrs from you guys way

Purchased my first 2005 Corolla xrs from you guys way back in April 2017 and from my first date with my wife when we first met to being featured in Scotty Kilmer YouTube channel, it has been fun owning it and I still have. All thanks to you guys, thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

EDWARD DID A GOOD JOB EXPLAINING EVERYTHING TO STEPHEN,

EDWARD DID A GOOD JOB EXPLAINING EVERYTHING TO STEPHEN, MY GRANDSON. THIS WAS HIS FIRST EXPERIENCE PURCHASING A CAR.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Edward provided a great first car-buying experience for your grandson at Leith Volkswagen of Cary! Thank you for sharing this positive feedback with us.

We had a great car buying experience with no pressure

We had a great car buying experience with no pressure sales tactics. Edward was no nice. I would recommend Edward and Leith VW to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Edward and the team at Leith Volkswagen of Cary! We're glad to hear that our no-pressure approach made your car-buying journey enjoyable, and we appreciate any referrals you send our way.

We had a really great experience working with David on

We had a really great experience working with David on the purchase of our 2024 Tiguan. He was knowledgeable and very easy to work with. I would highly recommend him! Mary in finance was also great to work with and made the usually tedious paperwork process very smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your experience with us at Leith Volkswagen of Cary! We're delighted to hear that David and Mary made the purchase process smooth and enjoyable. Enjoy your new 2024 Tiguan, and we appreciate the recommendation!

Edward was fantastic , made the car buying process

Edward was fantastic , made the car buying process painless. He didn’t push , love my car and would go back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Edward made your car-buying experience smooth and enjoyable at Leith Volkswagen of Cary! Enjoy your new ride, and we look forward to welcoming you back in the future.

David was a great sales person.

David was a great sales person. Process start to finish was stress free and not overly time consuming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jodi, we're delighted to hear that David made your experience at Leith Volkswagen of Cary stress-free and efficient. Thank you for sharing this positive feedback!

Tony in service has zero communication skills.

Tony in service has zero communication skills. A simple appt. for leaking sunroof, 2 time BTW, and parts have been here for 11 days, and can't have the decency to return 10+ messages to schedule over the course of 10 days. You have lost a purchasing customer too now! Do your job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I worked with Edward at VW of Cary and had a great

I worked with Edward at VW of Cary and had a great experience. Pricing was transparent and it was a pleasant negotiation process. Edward was responsive and did a great job making sure I understood the features of my vehicle. Pleased with my purchase and I feel confident if I have any future questions or concerns, they will be promptly addressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Maggie, we're delighted to hear that Edward provided you with a transparent and pleasant experience at Leith Volkswagen of Cary. Thank you for your trust in us, and don't hesitate to reach out if any questions arise!