Reviews
Pleasant experience
An overall pleasant experience. Was very impressed by service rep and process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
BRAMAN REVIEW
Beautiful new Jupiter facility. Good technicians and service agents. Sales people are not very knowledgable of the product line- just typical sales people. Otherwise, great place to buy or lease a bmw.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Used Car Purchase
Friendly and negotiations back and forth were quick. Either good or bad, I do not like waiting 30 minis for a response. Good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professor
Steve Lee sales rep was Outstanding. I was able to test drive and review all the new features On the BMW 750i.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service Experience...thanks!
Only my first oil change service onm a new 528 xi. The palce was busy busy but I was made to feel right at home and the communication with me and Joe my service advisor was exemplary. Everthing flowed smoothly, and I was informed half wayt through my short wait about the progress too. Nice touch. Also, the coffee machine is amazing...just need to have a little cream or milk in the fridge for those of us with classy taste in coffee as well as the cars we drive :-)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good work from a trusted dealership!
Joe is a terrific service adviser! As always they take care of the customers, although the loaners could use an upgrade!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vehicle in for windshield replace
Katia does a great job. Give her a raise! The new facilities are really nice!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
owner
The service was excellent and Andy was quite helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Braman BMW
Steven Lee made our BMW experience better than expected. Went the extra mile to ensure my wife and I were completed satisfied. look forward to working with Steven on our next car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words about Steven. We are so glad he made you feel comfortable enough to shop with our dealership and we will be sure to make him aware of your comments. Steven is a shining example of the level of customer service we seek to provide and I know he can't wait to work with on your next vehicle. Thank you for your business and enjoy your new BMW!
Nice experience with Steve at Jupiter Braman
Most cur buying experiences can be pretty frustrating, but I had a pleasant experience working with Steve at the Jupiter Braman BMW dealership. He has a nice personality and was patient while I considered all options and shopped around. He is not pushy. He answered my questions and was pleasant to work with throughout the process from the car shopping to the actual purchase. Joe in the service department is also a no-nonsense guy and is great to work with for service and maintenance issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car