BMW of Bayshore

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 8, 2018

    If I could give negative stars i would. My mother brought in her 2011 328 for a broken rear 3rd light. Was told there was a diagnostic fee that would be... applied to the service. Turns out BMW can't actually service the issue and still charged my mother. At no point was she informed that if the service couldn't be performed would she be carges nearly 200$. According to the service manager Vincent they performed over an hour of work to drop a headliner . This dealership and Vincent in particular don't care about their customers and are only trying to scam with ridiculous fees. Don't go here

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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