Reviews
Write a reviewGreat people and place to work with.
Great people and place to work with. They were very responsive to our needs and worked to our budget.
Great people and place to work with.
Great people and place to work with. They were very responsive to our needs and worked to our budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy customer
Bought my second vehicle from this dealership last week. Love the car! Purchase price was below KBB value and vehicle runs and looks great. Have been coming for my oil changes with the previous vehicle I bought from them 3 years ago and service is always good.
Happy customer
Bought my second vehicle from this dealership last week. Love the car! Purchase price was below KBB value and vehicle runs and looks great. Have been coming for my oil changes with the previous vehicle I bought from them 3 years ago and service is always good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I've only purchased one vehicle from Keller North Country. My family has purchased more. All were good, and I feel I received a good deal on mine. I'm still happy with it two years after. I've had many oil changes there and some small repairs. The service is superior, the waiting room is clean and quiet.
Great Service
I've only purchased one vehicle from Keller North Country. My family has purchased more. All were good, and I feel I received a good deal on mine. I'm still happy with it two years after. I've had many oil changes there and some small repairs. The service is superior, the waiting room is clean and quiet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good selection of vehicles to choose from
I've only done online research so far but they seen to have a very wide range of vehicles to choose from, some are over priced but the majority of the ones I looked at are reasonable
Good selection of vehicles to choose from
I've only done online research so far but they seen to have a very wide range of vehicles to choose from, some are over priced but the majority of the ones I looked at are reasonable
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought a good cheap car from Mitch
I had a great experience. Bought a wonderful car for a really good price. Mitch was upfront with most of the known issues. A nice guy.
Bought a good cheap car from Mitch
I had a great experience. Bought a wonderful car for a really good price. Mitch was upfront with most of the known issues. A nice guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Go for it! Mitch does business the right way!
From start to finish, doing business with Kevin and Mitch at Keller North Country was superb! I found the car I wanted on Cars.com five hours from where I live. I contacted them to let them know my husband and I were making the 5 hour drive to check out /purchase the car. They assured me it would be there and that it was worth the trip. It was!! Before we left home, they notified me they were sending the car out for service to satisfy an open manufacturer recall and communicated when the car was back in their possession. We asked them to take it a step further and to have their mechanic change the timing belt before we arrive and they agreed. When we got there, inspected the car and finally met Mitch in person, it was a very satisfying experience. We couldn't be any happier with the vehicle or with Keller North Country. It's really great to find a dealer that does business the old fashioned way, the right way, where honesty and a handshake is the way they do business. They are a no pressure dealer. You never got the sense they pushed to make a sale. They wanted what was best for us not for themselves. They went above and beyond to accommodate our requests and address our concerns. If you are considering buying a vehicle from them, GO FOR IT!! Whenever we are on the market for another vehicle, they will be the first dealer we contact. If they don't have what you are looking for, they have the means of finding it.
Go for it! Mitch does business the right way!
From start to finish, doing business with Kevin and Mitch at Keller North Country was superb! I found the car I wanted on Cars.com five hours from where I live. I contacted them to let them know my husband and I were making the 5 hour drive to check out /purchase the car. They assured me it would be there and that it was worth the trip. It was!! Before we left home, they notified me they were sending the car out for service to satisfy an open manufacturer recall and communicated when the car was back in their possession. We asked them to take it a step further and to have their mechanic change the timing belt before we arrive and they agreed. When we got there, inspected the car and finally met Mitch in person, it was a very satisfying experience. We couldn't be any happier with the vehicle or with Keller North Country. It's really great to find a dealer that does business the old fashioned way, the right way, where honesty and a handshake is the way they do business. They are a no pressure dealer. You never got the sense they pushed to make a sale. They wanted what was best for us not for themselves. They went above and beyond to accommodate our requests and address our concerns. If you are considering buying a vehicle from them, GO FOR IT!! Whenever we are on the market for another vehicle, they will be the first dealer we contact. If they don't have what you are looking for, they have the means of finding it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible
Found a really good deal for a car at this dealership. Very interested and pretty much set on buying it. I called them right before I drove over an hour to come look at it, they told me it was available and I would be able to come test drive it. After driving all the way there I find that the car I was interested in is in their shop getting worked on. Asked what was going on and they tell me that someone is coming in from Illinois to buy it. Horrible customer service and did not seem to care about wanting my business at all. Also very unorganized and no one seemed to know what was going on. Very disappointed and would not recommend to anyone
Horrible
Found a really good deal for a car at this dealership. Very interested and pretty much set on buying it. I called them right before I drove over an hour to come look at it, they told me it was available and I would be able to come test drive it. After driving all the way there I find that the car I was interested in is in their shop getting worked on. Asked what was going on and they tell me that someone is coming in from Illinois to buy it. Horrible customer service and did not seem to care about wanting my business at all. Also very unorganized and no one seemed to know what was going on. Very disappointed and would not recommend to anyone
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
HI Torie First off I would like to apologize for the bad experience that you had with our dealership the other day. unfortunately the vehicle you were interested had already been paid for and repairs that were requested by the purchaser had began. That information was not given to the sales representative that you spoke to and for that I am deeply sorry. We will work harder to improve our communication between our staff. If there is anything that we could do to help reconcile the situation please let us know. Thank you for you feedback we appreciate it. Mitchel Keller North Country Motors
Muffler repair
I went and had a muffler repair. Mitch hooked me up with it and he was very helpful.
Muffler repair
I went and had a muffler repair. Mitch hooked me up with it and he was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Dealer to Work With
My wife and I were very pleased with the way that we were treated at Keller North Country Motors in Howard City. Mitchel the sales person at the dealer was great to deal with, made my wife and I very comfortable with the process and was very fair with our trade in. Nice honest and personable. I would recommend this dealer and Mitchel to anyone.
Great Dealer to Work With
My wife and I were very pleased with the way that we were treated at Keller North Country Motors in Howard City. Mitchel the sales person at the dealer was great to deal with, made my wife and I very comfortable with the process and was very fair with our trade in. Nice honest and personable. I would recommend this dealer and Mitchel to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase