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Ourisman Mitsubishi

(103 reviews)

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(103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Pretty good, Pretty fast, Pretty easy Pretty smooth I would tell a friend how nice the liss was.

Pretty good, Pretty fast, Pretty easy Pretty smooth I would tell a friend how nice the liss was.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Louis! Thank you for taking the time to share your experience with Liss and for choosing Ourisman. We are thrilled to hear that our team made a positive impression. At Ourisman, our mission is simple: Empowered Teams Creating Moments of Magic, and feedback like yours lets us know we are delivering on that promise. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

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Great customer service, friendly staff, service was done in a quick and timely manner, felt very welcomed by staff

Great customer service, friendly staff, service was done in a quick and timely manner, felt very welcomed by staff

Rating breakdown (out of 5):
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Buying process
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ernesto, thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that our team made a positive impression. At Ourisman, our mission is simple: Empowered Teams Creating Moments of Magic, and feedback like yours lets us know we are delivering on that promise. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Mitsubishi Team

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Lisa gave me great information and care for my car. She made it very easy to set a appointment

Lisa gave me great information and care for my car. She made it very easy to set a appointment

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lou, thank you! We’re glad Lisa provided great care and made scheduling your appointment easy at Ourisman Mitsubishi.

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Excellent, quick, friendly, knowledgeable, and honest service. I’ll be using them again in the future.

Excellent, quick, friendly, knowledgeable, and honest service. I’ll be using them again in the future.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Daniel, thank you for sharing your feedback about the Ourisman Mitsubishi team! We look forward to welcoming you back next time.

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Clean,everyone’s friendly and attentive but fast and professional in and out with no extra and they dont push to buy unnecessary stuff

Clean,everyone’s friendly and attentive but fast and professional in and out with no extra and they dont push to buy unnecessary stuff

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Overall a quick & warm experience. The lady at the service desk was helpful and recommend a few things to ensure the longevity of the vehicle.

Overall a quick & warm experience. The lady at the service desk was helpful and recommend a few things to ensure the longevity of the vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Seth, thank you for sharing your great feedback about our team! We look forward to seeing you again in the future at Ourisman Mitsubishi. Take care!

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Very attetive to what you want or need done. Before pick-up, they wash your car and shine your tires. They give you free coffee while you are waiting and cable TV. They have several snack machines available also.

Very attetive to what you want or need done. Before pick-up, they wash your car and shine your tires. They give you free coffee while you are waiting and cable TV. They have several snack machines available also.

Rating breakdown (out of 5):
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Buying process
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Eunice, we are thrilled to hear that our team took such great care of you and your vehicle! Thank you for giving Ourisman Mitsubishi your business, we look forward to welcoming you back in the future.

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The Service Advisor, Mr. Maurice is Very Professional and Knowledgeable. The Work Is Actually Done and Accurate. No Complaints, Even Though They Are Expensive. I Have Never Had Anything Major Wrong With My Vehicle Since I Have Had It.

The Service Advisor, Mr. Maurice is Very Professional and Knowledgeable. The Work Is Actually Done and Accurate. No Complaints, Even Though They Are Expensive. I Have Never Had Anything Major Wrong With My Vehicle Since I Have Had It.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Angelique, we're delighted to hear that Mr. Maurice provided you with professional and knowledgeable service at Ourisman Mitsubishi! It's great to know your vehicle is in good hands. Thank you for sharing your experience!

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I Am Very Pleased With My Service Every Time I Come. The Service Manager is Very Informative all The Time and I Never Have Any Issues.

I Am Very Pleased With My Service Every Time I Come. The Service Manager is Very Informative all The Time and I Never Have Any Issues.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Angelique! We're delighted to hear that you're consistently pleased with the service at Ourisman Mitsubishi. Thank you for your kind words about our Service Manager! Looking forward to seeing you again soon!

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The staff and service are excellent! They welcome and greet you with a smile. The work is completed in a timely fashion, without any mishaps! The service technicians and mechanics are awesome. They know the vehicle. I never experienced having to return my vehicle for incomplete service or other issues. When purchasing an SUV, I look for quality of service from the staff to the mechanics. I always ended up going to a Mitsubishi dealership. I have brought 4 Mitsubishi SUVs. It is affordable, and most importantly, it is a reliable vehicle.

The staff and service are excellent! They welcome and greet you with a smile. The work is completed in a timely fashion, without any mishaps! The service technicians and mechanics are awesome. They know the vehicle. I never experienced having to return my vehicle for incomplete service or other issues. When purchasing an SUV, I look for quality of service from the staff to the mechanics. I always ended up going to a Mitsubishi dealership. I have brought 4 Mitsubishi SUVs. It is affordable, and most importantly, it is a reliable vehicle.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Linda, thank you for sharing your wonderful experience with Ourisman Mitsubishi! We're delighted to know our team consistently provides excellent service and that you've found reliability in our vehicles. We appreciate your loyalty and look forward to serving you again!

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