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Ourisman Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I Am Very Pleased With My Service Every Time I Come.

I Am Very Pleased With My Service Every Time I Come. The Service Manager is Very Informative all The Time and I Never Have Any Issues.

I Am Very Pleased With My Service Every Time I Come.

I Am Very Pleased With My Service Every Time I Come. The Service Manager is Very Informative all The Time and I Never Have Any Issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Angelique! We're delighted to hear that you're consistently pleased with the service at Ourisman Mitsubishi. Thank you for your kind words about our Service Manager! Looking forward to seeing you again soon!

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The staff and service are excellent!

The staff and service are excellent! They welcome and greet you with a smile. The work is completed in a timely fashion, without any mishaps! The service technicians and mechanics are awesome. They know the vehicle. I never experienced having to return my vehicle for incomplete service or other issues. When purchasing an SUV, I look for quality of service from the staff to the mechanics. I always ended up going to a Mitsubishi dealership. I have brought 4 Mitsubishi SUVs. It is affordable, and most importantly, it is a reliable vehicle.

The staff and service are excellent!

The staff and service are excellent! They welcome and greet you with a smile. The work is completed in a timely fashion, without any mishaps! The service technicians and mechanics are awesome. They know the vehicle. I never experienced having to return my vehicle for incomplete service or other issues. When purchasing an SUV, I look for quality of service from the staff to the mechanics. I always ended up going to a Mitsubishi dealership. I have brought 4 Mitsubishi SUVs. It is affordable, and most importantly, it is a reliable vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Linda, thank you for sharing your wonderful experience with Ourisman Mitsubishi! We're delighted to know our team consistently provides excellent service and that you've found reliability in our vehicles. We appreciate your loyalty and look forward to serving you again!

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BUYER BEWARE!!!

BUYER BEWARE!!! GET EVERYTHING THEY OFFER IN WRITING!! Look very carefully at the car you're buying and every piece of paper. They quote one number verbally then put a higher number on paper. They promised to fix a scratch on the bumper BEFORE I signed. When it turned out it would need to be replaced at a high cost (not buffed out for lrless than $100), they refuse to do anything, it's my problem now. NOT how they acted before I signed.

BUYER BEWARE!!!

BUYER BEWARE!!! GET EVERYTHING THEY OFFER IN WRITING!! Look very carefully at the car you're buying and every piece of paper. They quote one number verbally then put a higher number on paper. They promised to fix a scratch on the bumper BEFORE I signed. When it turned out it would need to be replaced at a high cost (not buffed out for lrless than $100), they refuse to do anything, it's my problem now. NOT how they acted before I signed.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a new car

Durrell Samuels was a very professional salesman he helped me find a great car at a great price. He made my experience wonderful i would be sending all my family friends here. Thank you Durrell

Buying a new car

Durrell Samuels was a very professional salesman he helped me find a great car at a great price. He made my experience wonderful i would be sending all my family friends here. Thank you Durrell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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