Hertz Car Sales Lynn

Went above and beyond what was expected. Worked with me on off days and after closed hours. Helped with everything I asked for. Parker was awesome!

I saw 46 ads on craigslist for used cars. I called the number listed but the phone went to Decateur, Illinois who then transferred me to a local toyota... dealer. I looked at the ad again, it said Lynn, ME with a Maine zip code. When I called the Lynn location, I got the worst people imaginable. I told them, most often George, of the problem and they hung up on me 12 times. When I threatened legal action for wasting my time, George gave me the number for Oklahoma Hertz which then did the same thing. Finally, I got the phone number for the headquarters who told me they would look into it. After all this anger at being treated badly and wasting my time, I realized the car I wanted originally was listed on the Lynn Hertz website. But, by this time, after such rough service, I decided I would never buy a car from Hertz. This is a sad situation because there was a willing buyer and I see a willing seller, but the salespeople wouldn't take a minute to listen to the problem I had. Also, having the wrong phone number on the craigslist ads, all 46 of them, makes people lose time and creates a bad reputation for your company, especially for Lynn.

JAMES WAS PROFESSIONAL AND HELPFUL THE MINUTE WE CAME INTO THE LOT. JAMES EXPLAINED THE PROCESS FULLY AND ASKED US WHAT WE NEEDED FROM HIM. AFTER A BRIEF... DISCUSSION JAMES BROUGHT US TO THE VEHICLE, A 2013 TOYOTA CORROLA, HE THOUGHT WOULD BE APPROPRIATE FOR WHAT WE NEEDED AND WITHIN OUR BUDGET. WE DROVE THE CAR AND IMMEDIATELY DECIDED THAT THIS WAS THE ONE FOR US. JAMES STARTED THE FINANCING PORTION OF THE PURCHASE AND JUST A BIT LATER WE WERE IN OUR NEW, USED VEHICLE, AT A MONTHLY PRICE WE COULD AFFORD AND WE ARE EXTREMELY HAPPY. THANK YOU JAMES FOR MAKING IT SO EASY AND FOR MAKING US FEEL SO COMFORTABLE.

I had a wonderful experience at the store. The no haggle made my purchase easy and everyone I dealt with with helpful and kind. I have already told all... of my friends and will be purchasing all my vehicles from here moving forward.

I drove down from Vermont to purchase a 2015 VW Beetle. The car was in showroom condition, Jonathan was knowledgeable, professional, and a pleasure to... work with. The sales process was handled quickly and I was soon headed back to Vermont. Great price! No comparison to going into a new car dealership. I will return for my next car.

I spent weeks trying to find a newer car with a great price. I found this place and they had just what I was looking for. My fiancé and I showed up and... looked around the lot. The salesmen Arthur and Jonathan were patient and answered every question we had. It felt like we were friends for years. The buying process was a breeze and we are completely satisfied. Definitely will be going here again and telling everyone we know about Hertz Car Sales in Lynn!

I purchased a Kia Sedona which was priced well below the dealers I looked at for similar miles and exact same features and color. Barry was my sales rep... and was very helpful, knowledgeable and seemed to just want to make me happy and not sell me like some of the dealerships do. I was happy to not get the runaround on financing. I went in with pre-approval from my credit union and Hertz did better on the interest rate than my credit union which is excellent. None of the typical "what do you want to pay per month" then you end up with a higher interest rate and longer term. None of that. I looked at the Kia on a Thursday night, did the paperwork (they stayed after closing to get it done - most dealers will use the closing deadline to pressure you into a deal that is not right for you) and then picked up the just cleaned and gassed up van on Friday afternoon. I will go back to them for future purchases without hesitation. The prices are right and they don't use high pressure sales tactics.

I purchased a car in cash from this dealership on a Thursday. Buying process was quick and painless and the car was a good deal. Sales rep Jonathan was... helpful. My only issues with the transaction was the time it took to receive the car. There was a scratch on the hood they were paying to fix. I was told the car would be ready in 3-5 days. On Monday I called the insurance company to let them know the dealership will be handling the new plates, and ended the day with two cars on my insurance (old and new one I didn't have yet). Every day that week after Monday I was told the car would be ready the next day. I work an overnight shift and it's tough to schedule times for these sorts of things. I need to plan my days for errands during normal daylight hours. I also needed to make sure a family member or a friend is available to drive me 45 minutes to the dealership each day they said it was going to be ready. Eventually Friday hits and the body shop is closed, they still have the finished car, and they will be closed both days over the weekend. So now I have payed a week of insurance for a Car I don't have, I have cleared my schedule and inconvenienced family/friends for nearly a week of wait it may be done tomorrow. We may have worked out a way to get the car over the weekend with a new key needing to be made. It's unfortunate that it had to come to this though. I only took a star off the overall rating for this miscommunication but if it takes any longer to receive the car I will being taking more stars off. I would also recommend anyone in a hurry to get their new car be very upfront about that need when buying the car.

This was a great experience for me. James was my salesman, he went above and beyond his job title. the dealership has great cars and doesn't try to take... advantage of you. I recommend any one looking for a car to buy here.

We were looking for a good car to replace a 2012 Kia Soul that ran into a deer on Rt. 3 and was totaled. We loved that Kia. James is a great salesperson,... he listens and gets to know you before showing you the cars. We loved the whole Hertz process, and, since their cars have a bit more mileage on them, I found them to be less expensive than certified used cars sold by other rental agencies.