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I have been in the process of trading in a car and purchasing a new one and I had a great experience at Dick Smith Nissan. Everyone was very friendly and... helpful. I spent most of my time working with Adam Whisenand and he is extremely honest and cares about the customer experience. I will definitely be back in the future. Thank you.
My 2016 transmission went out to no fault of mine, still under warranty and was given a hard time to get a loaner or rental called manager and left messages... twice still waiting for a call back . I felt i had to continually call to get updates on my car. I didn’t feel valued at all.
Very quick service and no trouble also Elizabeth watson did a very good job helping me
Fast quick service. My assigned service person did not try and upsell me on anything. In and out in 30 minutes.
I love this dealership....all four of my cars from previously years came from this dealership...
Never had a disappointment or extended delay when bringing my car in for service. Fast and friendly customer service has always been consistent.
The waiting area is good at this location but don't get a true sense of taking care of the customer from all personnel.
I have been a Dick Smith Nissan Customer for 20 years and they have always been excellent. They care.
The process was made easy the salesman did not try to sell me what he wanted me to have I was sold the car I wanted.
An amazing experience. I'll never forget. I really liked it. I would recommend Dick Smith Nissan to a friend.